Interior

Reviews of numa | Fore Rooms & Apartments

numa | Fore Rooms & Apartments
Kapstadtring 1, Hamburg

Reviews

9.0

Wonderful

Rating 10 - Excellent. 352 out of 595 reviews" "
Rating 8 - Good. 179 out of 595 reviews" "
Rating 6 - Okay. 34 out of 595 reviews" "
Rating 4 - Poor. 13 out of 595 reviews" "
Rating 2 - Terrible. 17 out of 595 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness
Good place
The place was clean and well-maintained. The price was good. The sofa bed in the room was very uncomfortable, couldn't sleep well.
Stayed 3 nights in Dec 2023
Response from numa Guest Experience Team on 2024/1/25
Dear ,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We apologise about the sofa bed being uncomfortable and shall forward this comment to the concerned department. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team

10/10 Excellent

Johan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, has laundry, convenience dine in condition.
Stayed 1 night in Nov 2023
Response from numa Guest Experience Team on 2023/11/29
Dear Johan,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 Excellent

Mulubrhan brhane

Stayed 3 nights in Nov 2023
Response from numa Guest Experience Team on 2024/1/31
Dear Mulubrhan,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team

10/10 Excellent

Jeevan

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2023
Response from numa Guest Experience Team on 2023/11/15
Dear Jeevan,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

8/10 Good

Diana

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from numa Guest Experience Team on 2023/10/17
Dear Diana,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 Excellent

Farahnaz

Stayed 2 nights in Oct 2023
Response from numa Guest Experience Team on 2023/10/17
Dear Farahnaz,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 Excellent

JUN

Liked: Cleanliness, property conditions & facilities
Good
Stayed 6 nights in Sep 2023
Response from numa Guest Experience Team on 2023/10/17
Dear JUN,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, room comfort
Very nice property
This was a very nice property with a small restaurant and great breakfast. Caution for people though as the check in is all done on line with no front desk. For some reason we did not get the email with instructions for check in which created a unwanted problembut we were able to sort it out in an hour or so. It would ha e been easy had we received the email. Also make sure to prebook parking if required
Stayed 1 night in Aug 2023
Response from numa Guest Experience Team on 2023/10/17
Dear Jeff,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

8/10 Good

pallavi

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Maria

Stayed 3 nights in Jul 2023

8/10 Good

Kenneth

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Exceeded my expectations. Stadt Park is right around the corner and street parking wasn't difficult. There's not much else in the surrounding area, but the hotel room was modern and well thought through.
Stayed 3 nights in Jul 2023

10/10 Excellent

Ragya

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It has been wonderful experience staying at Numa.
Stayed 2 nights in Jul 2023

10/10 Excellent

Nadja

Stayed 1 night in Jul 2023

10/10 Excellent

Jhoannalyn

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay, very affordable, contactless check -in is a plus and the place is near the bus stop..but hopefully next time there will be extra towels. Thank you so much!
Stayed 2 nights in Jun 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, room comfort
VG. Fancy/over techy light switches let it down
The apartment was large enough, beds comfortable and facilities good. Only downside really was the lights. The control panel was confusing and didn't seem to have any logic to it spent 10 minutes trying to get the small bedside light to work after getting it to work easily the previous time. The bathroom lights were very dim.
Stayed 3 nights in Jun 2023

10/10 Excellent

Ram

Liked: Cleanliness, room comfort
My stay at Numa Hamburg
Overall I enjoyed my stay, and was suprised how easy it was to access the property and room using the keypad. My room had complimentary beverages and nibbles waiting for me. The area is very quiet at night, so no need to worry about traffic or people being noisy. I initially thougt I had a problem with the electric kettle, and emailed Numa who replied within a day - but I solved the problem myself once I had figured out how to properly use they control panel in the room. Also the property is only a 5 min walk from the S bahn station. The only negatives for me was the mattress - it was too hard, and it would have been nice to have a glass in the bathroom for a toothbrush.
Stayed 6 nights in May 2023

10/10 Excellent

Otto

Liked: Cleanliness, room comfort
With over 80 new things don't come easy anymore.
Excellent accomodations and communication via Internet ( WhatsApp) The problem was this is not a standard hotel room. There should have been an alert how to turn on the main switch , which controlled lighting and receptacles. The problem was solved after e mail communication.
Stayed 2 nights in May 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, room comfort
St Pauli Match
It ticked all the boxes for us. Communication, Location, Apartment were just right and made the stay great.
Stayed 2 nights in Mar 2023
Response from numa Guest Experience Team on 2023/4/20
Dear John,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

10/10 Excellent

Amin

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
very nice park nearby
Stayed 7 nights in Mar 2023
Response from numa Guest Experience Team on 2023/4/20
Dear Amin,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards,

2/10 Terrible

Mitsuru

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
The key code did not work for all the guests. We were all having a same problem. WIFI was not available!
Stayed 1 night in Dec 2022

8/10 Good

Stefan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room included a small Kitchenette, which was convenient (although the dinnerware only had one cup). The building is near a high-traffic street, so if you sleep with open windows, expect to hear ambulances throughout the night. Rooms are modern and practical, but only tended to / cleaned once a week, so be prepared to make your own bed and wash the dishes on your own. Breakfast selection is very, very limited. It is not like a hotel, where you at least have several "Continental-breakfast" choices. Here you get to choose between a two sandwiches, a couple of Croissants (plain or with chocolate), and a bowl of yoghurt with fruit. That's it! Finally, there is no on-site Front Desk. All communication with the staff is electronic, mainly by WhatsApp. They do respond quickly, but it is "unusual", to say the least, if you're expecting this to be like a regular hotel. It is not. No front desk, no restaurant. But all-in-all, it worked out fine, with the exception of one night with a screaming/yelling and furniture-moving neighbor. Limited parking available on-site at an additional cost. You can park on the street, although it is often challenging to find an available parking space. The property is clean and modern. The area is a business / office district, without any commerce or restaurants. The closest train station is about 900 meters away, which is a nice walk if the weather is good.
Stayed 4 nights in Oct 2022

8/10 Good

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

8/10 Good

SILVIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional hotel near airport
The room was small and efficient. The bed was comfortable, the sheets were OK. The bathroom was small. Everything worked. The only inconvenience was the parking. If one parked in the building's area, the cost was $15 (US Dollars). However there was free parking in the street if you searched. The rate of the hotel at $185 was way too high for what they offered.
Stayed 1 night in Sep 2022

10/10 Excellent

Deborah

Stayed 3 nights in Sep 2022

10/10 Excellent

Samuel J

Stayed 3 nights in Sep 2022

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a 15 min. walk from the train! This apartment was beautiful. Extra large windows for the day, blackout curtains for the night. Nice staff that responds quickly to requests.
Stayed 5 nights in Sep 2022
Response from Denis on 2022/9/22
Dear Kimberly,We want to thank you for your feedback!It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon!

10/10 Excellent

Emebat

Traveled with family and small children, Traveled with group, Business traveler
Liked: Cleanliness
It was so nice because it had a Landry which i loved and also had a nice stove the shower was Beautiful and i would love to come back ❤❤❤❤❤
Stayed 7 nights in Aug 2022
Response from Matteo on 2022/8/18
Dear Emebat, We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards, numa Guest Experience Team

8/10 Good

Yi

Stayed 2 nights in May 2022
Response from Stephanie Mauri on 2022/6/10
Lieber Gast, vielen Dank für die gute Bewertung. Es hat uns gefreut, Sie bei uns begrüßen zu dürfen. Herzliche Grüße, Stephanie Mauri Front Office Shift Leader

8/10 Good

Samuel

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022
Response from Stephanie Mauri on 2022/4/14
Lieber Samuel, vielen Dank für die gute Bewertung. Es freut uns, dass es Ihnen bei uns so gut gefallen hat. Herzliche Grüße, Stephanie Mauri Front Office Shift Leader

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern easy stay
Great modern apart-hotel! Checkin/out was easy and fast. Room had everything and you could open windows! Right next to the Stadtpark and close to S-Bahn.
Stayed 13 nights in Mar 2022
Response from Stephanie Mauri on 2022/4/14
Dear Guest, thank you for taking time to review your stay at my4walls Serviced Apartments. I am glad, that you enjoyed your stay with us! We would like to welcome you back for your next Hamburg visit. Best Regards, Stephanie Mauri Front Office Shift Leader

10/10 Excellent

Karin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Stephanie Mauri on 2021/12/27
Liebe Karin, vielen Dank für diese gute Bewertung. Es freut mich, dass es Ihnen so gut bei uns gefallen hat. Gerne begrüßen wir Sie auch bei Ihrem nächsten Hamburg Aufenthalt bei uns im my4walls! Herzliche Grüße, Stephanie Mauri Front Office Shift Leader

10/10 Excellent

JUSTIN, LOS ANGELES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was phenomenal. Close to the Rubenkamp S bahn thats you to the airport and central station plus the staff was amazing and super friendly. Definitely will be booking my next stay here when I come back to Germany.
Stayed 11 nights in Oct 2021
Response from Stephanie Mauri on 2021/11/6
Dear Justin, thank you so much for this phenonemanl feedback! I am very happy that you enjoyed it so much. We would like to welcome you again with us at your next Hamburg visit. Best regards, Stephanie Mauri Front Office Shift Leader

10/10 Excellent

Luxshanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021
Response from Stephanie Mauri on 2021/10/3
Dear Luxshanan, Thank you for this '10 out of 10' review! Hope to see you again soon in my4walls. Best regards, Stephanie Mauri Front Office Shift Leader

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Stephanie Mauri on 2021/10/3
Lieber Gast, vielen Dank für die Bewertung. Es freut mich, dass es Ihnen so gut bei uns gefallen hat. Gerne begrüßen wir Sie auch bei Ihrem nächsten Hamburg Besuch bei uns im my4walls Serviced Apartments. Herzliche Grüße, Stephanie Mauri Front Office Shift Leader

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 26 nights in Jul 2021
Response from Stephanie Mauri on 2021/10/3
Lieber Gast, vielen Dank für die Bewertung von Ihrem Aufenthalt bei uns. Wir freuen uns, Sie bei Ihrem nächsten Hamburg Besuch wieder bei uns begrüßen zu dürfen. Herzliche Grüße, Stephanie Mauri Front Office Shift Leader

10/10 Excellent

kamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2021

2/10 Terrible

sunena

Stayed 1 night in Aug 2021
Response from Front Office Shift Leader on 2021/10/3
Liebe Sunena, vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten. Herzliche Grüße, Stephanie Mauri Front Office Shift Leader

10/10 Excellent

Kasper

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empfehlungswert
Alles gutes und gerne wieder
Stayed 1 night in Oct 2020
Response from Jan on 2020/10/13
Lieber Kasper, vielen Dank für Ihre Bewertung. Wir freuen uns riesig, dass es Ihnen bei uns so gut gefallen hat. Bis zum nächsten Mal! Mit herzlichen Grüßen Jan Schlesselmann Front Office Manager

8/10 Good

Carole, GB

Traveled with partner
Liked: Cleanliness, amenities
Good apartment as advertised. Location nicer than expected, handy to vast city park and lovely walk to S Bahn Station Rübenkamp. Not far to restaurants and shops, especially if you use the hotel bikes or local buses. Only one chair in a room for two guests was a disadvantage. Very friendly reception staff.
Stayed 2 nights in Jul 2020
Response from Jan Schlesselmann on 2020/7/28
Dear Carole, many thanks for your review on your past stay. We are so happy to read that you liked your apartment and the overal location. For your next stay, we suggest to book a Superior or Deluxe Apartment. The offer a sofa instead of a chair, so that 2 persons can sit together. We are looking forward to welcoming you again soon. Best regards Jan Schlesselmann Front Office Manager

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the place was perfect.
Stayed 3 nights in Mar 2020

10/10 Excellent

JOHANN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Rita Ofori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star rating
The room was awesome, very clean. Check in was very easy and the customer service was top notch.
Stayed 5 nights in Dec 2019

10/10 Excellent

Abdullah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant place to stay.
Comfortable rooms, friendly staff, not bad breakfast.
Stayed 2 nights in Oct 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a thumbs up from me
The apartment was clean comfortable and most of all quiet. The staff were extremely friendly and made me feel very welcome. I deafly recommend it and definitely go back again .
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No telephone inside the room if you need something you have to go to the lobby.stuff not helping at all she refuses to give us extra pillows
Stayed 2 nights in Sep 2019

10/10 Excellent

Harjinder

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean apartment with everything you will expect at home. 5 mins to the train station, two stops from the airport on the train and 2 mins to the bus stop.
Stayed 2 nights in Aug 2019

10/10 Excellent

Jonas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great affordable stay
Great apartment hotel. High standard and nice staff. Very close to the Stadt Park.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff is very friendly and helpfully. All property elements are modern and very good quality and conditions. There are the effective, noiseless AC system, the controlled shadow shatters, so you feel very comfortable in the room without relative to hot weather and street noise. The kitchenette is included all necessary facilities. That is what I liked. I didn't liked the bed and the pillows. The bed is too narrow and the pillow is too thin.
Stayed 7 nights in Jul 2019