Terrace/patio
Check availability

Reviews of NH Collection Hamburg City

4 out of 5
NH Collection Hamburg City
Feldstr. 53-58, Hamburg, HH

Reviews

9.0

Wonderful

Rating 10 - Excellent. 553 out of 1002 reviews" "
Rating 8 - Good. 363 out of 1002 reviews" "
Rating 6 - Okay. 63 out of 1002 reviews" "
Rating 4 - Poor. 18 out of 1002 reviews" "
Rating 2 - Terrible. 5 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed here for the Hamburg Marathon. The hotel is a short walk from the start / finish area, close to public transport, and many good restaurants nearby. The staff were friendly and helpful. The room was immaculately cleaned daily, and our room was very quiet and comfortable. We look forward to staying with you again soon.
Stayed 4 nights in Apr 2024

6/10 Okay

Timothy

Traveled with partner
Liked: Cleanliness, staff & service
I'll start off by saying, the staff here are fantastic. But cons, then pros. 1. Early check in. When I booked, I enquired about whether I could check in an hour or so earlier. They told me that I can come and ask, but if my room wasn't ready, I could drop off my bags. When I arrived, I was told "Your room is available, but we won't give you early check in unless you sign up to our Rewards program". Being accosted into signing up was an extremely uncomfortable experience. 2. Why am I paying extra for better WiFi? This is, supposedly, a 4 star hotel. If I am paying 175€ a night, I do not, at all, expect to have to PAY MORE for fast WiFi. 3. The Mini Bar prices are insane. Yes, I get it's a convenience thing. But 4€ for a bottle of beer that is 0.80€ in a store is extortionate. 4. The bar selection could use a rethink. A very very basic selection. 5. This is, as I said, supposedly a 4 star hotel. I would argue it's a 3 star. It is certainly overpriced for what it is. Pros: 1. The suites are awesome. Very big, and having multiple spaces is so nice. (But the bathroom has enough space for a bath too) 2. The staff always say hello and are awesome. They even gave me plasters for my feet when my shoes caused issues. 3. The location is close enough to Reeperbahn where you can walk to it or take a 5 minute Uber. But it's far enough away where you dont get thousands of drunk people stumbling around. Overall, returning is questionable.
Stayed 2 nights in Aug 2023
Response from Ricardo Carvalho on 2023/8/21
Dear Timothy,I would like to thank you for your reservation at NH Collection Hamburg City. We take guest feedback very seriously. Only in this way, can we question ourselves and engage with the needs of our guests. We are all pleased that you felt comfortable in our house and that we were able to convince you with our services. The improvable points you mentioned will be forward to the responsible department. We look forward to welcome you back soon. Best regards Ricardo Carvalho Guest Relation ManagerNH Collection Hamburg City

10/10 Excellent

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay with family
Stayed 1 night in Jul 2023
Response from Ricardo Carvalho on 2023/7/31
Dear Alejandra,thank you very much for your feedback and for your stay at our NH Collection Hamburg City.We are very happy with your positive appraisal and are looking forward to welcome you back in Hamburg.Kind regardsRicardo Carvalho

8/10 Good

Elizabeth

Stayed 2 nights in Jul 2023

10/10 Excellent

Kemal

Liked: Cleanliness, property conditions & facilities
-
Stayed 1 night in Jun 2023
Response from Ricardo Carvalho on 2023/6/30
Dear Kemal,thank you very much for your review and your stay at our NH Collection Hamburg City. We are looking forward to welcoming you again in one of our NH Hotels.Best regardsRicardo CarvalhoGuest Relation Manager

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and service. The hotel is located in walking distance from downtown Hamburg.
Response from Ricardo Carvalho on 2023/6/20
Dear Daniel,I would like to thank you for your reservation at the NH Collection Hamburg City. We take guest feedback very seriously. Only in this way, can we question ourselves and engage with the needs of our guests. We are all pleased that you felt comfortable in our house and that we were able to convince you with our services. We look forward to welcome you back soon. Best regards Ricardo CarvalhoGuest Relations Manager

10/10 Excellent

Garrett

Stayed 5 nights in Jun 2023
Response from Ricardo Carvalho on 2023/7/1
Dear Garrett,thank you very much for your review and your stay at our NH Collection Hamburg City. We are looking forward to welcoming you again in one of our NH Hotels.Best regardsRicardo CarvalhoGuest Relation Manager

8/10 Good

Tahera

Business traveler
Liked: Amenities, property conditions & facilities
It is good.
Stayed 7 nights in Apr 2023
Response from Ricardo Carvalho on 2023/5/8
Dear Tahera,thank you for taking some time to leave your feedback on your recent visit at our NH Collection Hamburg City. We are very happy to read that you were very satisfied with everything and we are already looking forward to your next trip! Kind regards, Ricardo CarvalhoGuest Relations Manager

8/10 Good

Jai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proactive staff
On the first day, there were no vegetarian options available at breakfast. However, staff were proactive and asked us for a list of possible products we would like. The vegetarian options were available for the remaining 3 days of our stay.
Stayed 4 nights in Aug 2022
Response from Jan Baumert on 2022/9/13
Dear Jai, I would like to thank you for your reservation at NH Collection Hamburg City. We take guest feedback very seriously. Only in this way, can we question ourselves and engage with the needs of our guests. We are all pleased that you felt comfortable in our house and that we were able to convince you with our services. The improvable points you mentioned will be forward to the responsible department. We look forward to welcome you back soon. Best regards Jan Baumert Front Office SupervisorNH Collection Hamburg City

10/10 Excellent

Parichard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room size, great amenities, very good staff. However, Aircondition was not working well enough. We also suggest to give a cloth washing machines and dryer facilities for guests usage.
Stayed 7 nights in Aug 2022
Response from Jan Baumert on 2022/8/24
Dear Parichard, I would like to thank you for your reservation at the NH Collection Hamburg City. We take guest feedback very seriously. Only in this way, can we question ourselves and engage with the needs of our guests. We are all pleased that you felt comfortable in our house and that we were able to convince you with our services. Actually we offer a washing service therefor you just handout the laundry to the front desk.We look forward to welcome you back soon. Best regards Jan Baumert Front Office SupervisorNH Collection Hamburg City

10/10 Excellent

Yoav

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Jan Baumert on 2022/8/23
Dear Yoav, I would like to thank you for your reservation at the NH Collection Hamburg City. We take guest feedback very seriously. Only in this way, can we question ourselves and engage with the needs of our guests. We are all pleased that you felt comfortable in our house and that we were able to convince you with our services. We look forward to welcome you back soon. Best regards Jan Baumert Front Office SupervisorNH Collection Hamburg City

10/10 Excellent

Osman

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great customer service. Staff is very polite and helpful
Stayed 2 nights in Aug 2022
Response from Jan Baumert on 2022/8/19
Dear Osman, thank you very much for your recent stay with us and that you shared your experience. To get such a wonderful review is the most beautiful reward we can get. It is also a fantastic motivation for the whole team, to keep up with the goal to deliver the best possible experience for our guest. We are looking forward to welcome you again as soon as possible.Best regardsJan Baumert Front Office Supervisor NH Collection Hamburg City

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good choice
Everything is good in this hotel EXCEPT the lady the reception, who doesn't know enough info/skill. For this readon, our check in took around 15 minutes!!
Stayed 2 nights in Aug 2022
Response from Jan Baumert on 2022/8/19
Dear Guest, I would like to thank you for your reservation at the NH Collection Hamburg City. We take guest feedback very seriously. Only in this way, can we question ourselves and engage with the needs of our guests. We are all pleased that you felt comfortable in our house and that we were able to convince you with our services. We look forward to welcome you back soon. Best regards Jan Baumert Front Office SupervisorNH Collection Hamburg City

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient hotel. Nice and problem solving staff. Spacious and clean room. Very nice breakfast.
Stayed 2 nights in Jun 2022
Response from Jan Baumert on 2022/6/21
Dear Mario, I would like to thank you for your reservation at NH Collection Hamburg City. We take guest feedback very seriously. Only in this way, can we question ourselves and engage with the needs of our guests. We are all pleased that you felt comfortable in our house and that we were able to convince you with our services. We look forward to welcome you back soon. Best regards Jan Baumert Front Office Supervisor NH Collection Hamburg City

10/10 Excellent

Mario

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Hamburg. Nice and comfortable rooms. Rather spacious. Great breakfast.
Stayed 4 nights in Jun 2022
Response from Jan Baumert on 2022/6/21
Dear Mario, I would like to thank you for your reservation at NH Collection Hamburg City. We take guest feedback very seriously. Only in this way, can we question ourselves and engage with the needs of our guests. We are all pleased that you felt comfortable in our house and that we were able to convince you with our services. We look forward to welcome you back soon. Best regards Jan Baumert Front Office Supervisor NH Collection Hamburg City

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious, great location near trains, and very clean. Bed was super comfy and the pillows were amazing (not typical German flat)
Stayed 3 nights in Jun 2022
Response from Beatrice Nickel on 2022/6/12
Dear Maxim, We have gratefully received your fantastic feedback and are very glad to read that you had a pleasant stay at our NH Collection Hamburg City. We are happy that you enjoyed our good centrally location and our comfortable beds. Thank you for your compliment and for taking the time to share your opinion. We are looking forward to welcome you back in one of our NH Hotels.

10/10 Excellent

Suyapa, Saint Cloud

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great rooms and friendly staff
Stayed 1 night in May 2022
Response from Jan Baumert on 2022/5/20
Dear Suyapa, I would like to thank you for your reservation at NH Collection Hamburg City. We take guest feedback very seriously. Only in this way, can we question ourselves and engage with the needs of our guests. We are all pleased that you felt comfortable in our house and that we were able to convince you with our services. We look forward to welcome you back soon. Best regards Jan Baumert Front Office Supervisor NH Collection Hamburg City

6/10 Okay

Fraser

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The room was too hot and it couldn’t be cooled down. We slept one night with the window open but it was so loud from the street and fairground opposite. The location however was great.
Stayed 3 nights in Apr 2022
Response from Jan Baumert on 2022/4/30
Dear Mr. Fraser, thank you for your review. We take feedback very serious, only in this way we are able to question our self on a daily basis and improve. Every room has an AC, therefor it is possible to cool down the room. The front desk team is always happy to assist with any needs. We are looking forward to your next stay with us to convince you what a great hotel we are. Best regards Jan Baumert Front Office Supervisor

8/10 Good

Abdulhaluk

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience!
We were very happy with everything👍
Stayed 1 night in Feb 2022
Response from Beatrice Nickel on 2022/2/8
Dear Abdulhaluk, thank you very much for your review and your stay at our NH Collection Hamburg City. We are looking forward to welcoming you again in one of our NH Hotels. Best regards NH Collection Hamburg City Team

10/10 Excellent

Misd C

Stayed 1 night in Jan 2022
Response from Beatrice Nickel on 2022/1/18
Dear guest, thank you very much for your review. We hope to welcome you back at one of our NH Hotels very soon. Best regards

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from Beatrice Nickel on 2021/12/6
Thank you very much for your review and your stay at our NH Collection Hamburg City. We are looking forward to welcoming you again in one of our NH Hotels. Best regards

10/10 Excellent

Sebastian Vlad

Liked: Cleanliness, staff & service
Stayed 12 nights in Oct 2021
Response from Beatrice Nickel on 2021/11/21
Dear Sebastian Vlad, Thank you for taking some time to leave your feedback on your recent visit at our NH Collection Hamburg City. We are very happy to read that you were very satisfied with everything and we are already looking forward to your next trip! Kind regards,

10/10 Excellent

Roman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid location & great hotel
Splendid location to explore Hamburg. The hotel was great. Clean room and friendly staff - great breakfast
Stayed 1 night in Oct 2021
Response from Beatrice Nickel on 2021/11/21
Dear Roman, Thank you for taking some time to leave your feedback on your recent visit at our NH Collection Hamburg City. We are very happy to read that you were very satisfied with everything and we are already looking forward to your next trip! Kind regards,

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Beatrice Nickel on 2021/10/3
Dear guest, thank you very much for your feedback and for your stay at our NH Collection Hamburg City. We are very happy with your positive appraisal and are looking forward to welcome you back in Hamburg. Best Regards

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Beatrice Nickel on 2021/7/24
Dear guest, Thank you for taking some time to leave your feedback on your recent visit at our NH Collection Hamburg City. We are very happy to read that you were very satisfied with everything and we are already looking forward to your next trip! Kind regards,

10/10 Excellent

Nura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Beatrice Nickel on 2020/10/31
Dear Nura, thank you very much for your feedback and for your stay at our NH Collection Hamburg City. We are very happy with your positive appraisal and are looking forward to welcome you back in one of our NH Hotels. Best Regards

10/10 Excellent

Nik, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Staff are friendly Rooms were great (suite)
Stayed 3 nights in Mar 2020
Response from Beatrice Nickel on 2020/4/8
Dear Nik, Thank you for taking some time to leave your feedback on your recent visit at our NH Collection Hamburg City. We are very happy to read that you were very satisfied with everything and we are already looking forward to welcome you in one of our NH Hotels again. Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
A really good hotel located right next to the Millerntor stadium. Our room was really big and spotlessly clean. Breakfast was way too overpriced in my opinion so we went to the Ibis nearby and paid half the price, but apart from that I can't fault this hotel.
Stayed 2 nights in Feb 2020
Response from Beatrice Nickel on 2020/4/8
Dear guest, We have gratefully received your fantastic feedback and are very glad to read that you had a pleasant stay at our NH Collection Hamburg City. We are happy that you enjoyed our good centrally location and our spacious rooms. Thank you for your compliment and for taking the time to share your opinion. We are looking forward to welcome you back in one of our NH Hotels. With best regards

10/10 Excellent

Dave, Basingstoke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good 4 star hotel with big recently decorated rooms. Its just a really nice hotel and its really worth the money
Stayed 2 nights in Feb 2020
Response from Beatrice Nickel on 2020/4/8
Dear Dave, Thank you for your fantastic review. We are delighted to read your positive comments regarding your stay in our NH Collection Hamburg City. We thank you for taking the time to provide feedback and we look forward to welcoming you back again very soon. Best regards

6/10 Okay

Maria Tehreem

Traveled with family
Disliked: Staff & service
Stayed 1 night in Feb 2020
Response from Beatrice Nickel on 2020/4/8
Dear Mrs. Tehreem, thank you very much for your feedback and for your stay at our NH Collection Hamburg City. We are very sorry for the inconveniences during your stay and that you could not enjoy it as much as you expected. We hope that you will give us another opportunity to convince you of our service. With best regards

10/10 Excellent

J

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 3 day break in Hamburg
Great stay at NH Hamburg, very pleasant staff, nice room, all necessary toiletries provided. Very central for all attractions. Would definatley recommend this hotel. Breakfast not taken as I thought it was expensive at 22 euro.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location great for this time if year with the Winterdom on. Easy for transport and walking into the city centre.
Stayed 3 nights in Nov 2019
Response from Ypfeiffer on 2019/12/5
Dear Guest, thank you very much for your feedback and for your stay at the NH Hamburg City. We are very happy with your positive appraisal! We are looking forward to welcome you back in Hamburg. Best Regards

10/10 Excellent

Andreas, San Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Inexpensive daily parking fee. Excellent modern hotel with lots of amenities and great values!!! Best hotel in our 6-day vacation in Europe.
Stayed 1 night in Nov 2019
Response from Yvonne Pfeiffer on 2019/11/27
Dear Guest, thank you very much for your feedback and for your stay at the NH Hamburg City. We are very happy with your positive appraisal! We are looking forward to welcome you back in Hamburg. Best Regards

10/10 Excellent

Andy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Yvonne Pfeiffer on 2019/11/27
Dear Guest, thank you very much for your feedback and for your stay at the NH Hamburg City. We are very happy with your positive appraisal! We are looking forward to welcome you back in Hamburg. Best Regards

8/10 Good

Julie-ann

Stayed 5 nights in Nov 2019

10/10 Excellent

Farhad

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019
Response from Ricardo Carvalho on 2019/11/4
Dear Farhad, thank you very much for taking the time to review your stay with us. We are happy to see that you have enjoyed your stay to the fullest and hope to welcome you back in the near future. Best Regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2019
Response from Ricardo Carvalho on 2019/11/4
Dear guest, thank you very much for your feedback and for your stay at our NH Collection Hamburg City. We are very happy with your positive appraisal and are looking forward to welcome you back in Hamburg. Best Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Yvonne Pfeiffer on 2019/11/27
Dear Guest, thank you very much for your feedback and for your stay at the NH Hamburg City. We are very happy with your positive appraisal! We are looking forward to welcome you back in Hamburg. Best Regards

10/10 Excellent

Musab

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Yvonne Pfeiffer on 2019/11/27
Dear Guest, thank you very much for your feedback and for your stay at the NH Hamburg City. We are very happy with your positive appraisal! We are looking forward to welcome you back in Hamburg. Best Regards

8/10 Good

Chemistz, Ringgold, GA

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent. The room itself was large and spacious but the beds were quite uncomfortable.
Stayed 6 nights in Sep 2019
Response from Ricardo Carvalho on 2019/10/7
Dear Chemistz, thank you very much for your feedback and for your stay at our NH Collection Hamburg City. We are very happy with your positive appraisal and are looking forward to welcome you back in Hamburg. Best Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from Ricardo Carvalho on 2019/10/7
Dear Guest, thank you very much for your feedback and for your stay at our NH Collection Hamburg City. We are very happy with your positive appraisal and are looking forward to welcome you back in Hamburg. Best Regards

10/10 Excellent

Ahmed Omer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Pleasent Experience
Nice and very clean, centrally located, professional staff, Good Breakfast.
Stayed 2 nights in Jul 2019
Response from Yvonne on 2019/8/28
Dear Guest, thank you very much for your feedback and for your stay at the NH Hamburg City. We are very happy with your positive appraisal! We are looking forward to welcome you back in Hamburg. Best Regards

10/10 Excellent

Tomohiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Beatrice Nickel on 2019/8/14
Dear Tomohiko, thank you very much for your feedback and for your stay at our NH Collection Hamburg City. We are very happy with your positive appraisal and are looking forward to welcome you back in Hamburg. Best Regards

10/10 Excellent

Toshiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Beatrice Nickel on 2019/7/31
Dear Mr. Toshiro, thank you very much for your feedback and for your stay at our NH Collection Hamburg City. We are very happy with your positive appraisal and are looking forward to welcome you back in Hamburg. Best regards

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and they had a very nice breakfast buffet
Stayed 2 nights in Jul 2019
Response from Bearice Nickel on 2019/7/12
Dear guest, thank you for taking some time to leave your feedback on your recent visit at our NH Collection Hamburg City. We are very happy to read that you were very satisfied with everything and we are already looking forward to your next trip! Kind regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very Modern Hotel in Centre of Hamburg. Room was spotless and had everything we needed for our stay. We would stay again and recommend
Stayed 2 nights in Jul 2019
Response from Beatrice Nickel on 2019/7/12
Dear guest, Thank you for your fantastic review. We are delighted to read your positive comments regarding your stay in our NH Collection Hamburg City. We thank you for taking the time to provide feedback and we are looking forward to welcoming you back again very soon. Kind regards,

8/10 Good

YF

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very small,and there were not enough drawers or closet space to store the clothes.
Stayed 1 night in Jun 2019
Response from Beatrice Nickel on 2019/7/12
Dear guest, thank you very much for your review and your stay at our NH Collection Hamburg City. We are looking forward to welcoming you again in one of our NH Hotels. Best regards

10/10 Excellent

Verified traveler

Stayed 6 nights in Jun 2019
Response from Beatrice Nickel on 2019/6/20
Sehr geehrter Gast, herzlichen Dank für Ihren Besuch in unserem NH Collection Hamburg City und die Zeit, die Sie sich genommen haben um Ihren Aufenthalt zu bewerten. Wir haben uns sehr über die positive Beurteilung gefreut und diese auch gern mit unserem Team geteilt. Wir hoffen, dass Sie eine schöne Zeit in Hamburg verbringen konnten und würden uns freuen Sie bald wieder in einem unserer NH Hotels begrüßen zu dürfen. Mit freundlichen Grüßen

10/10 Excellent

Bashir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Awesome!! Ricardo at front desk is a master of "Customer Service"!!
Stayed 1 night in May 2019
Response from Yvonne Pfeiffer on 2019/6/4
Dear Guest, thank you very much for your feedback and for your stay at the NH Hamburg City. We are very happy with your positive appraisal! We are looking forward to welcome you back in Hamburg. Best Regards