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Hotel Residence am Hauptbahnhof

Find comfort in this city-center hotel where you can easily explore Hamburg's top attractions or simply unwind with helpful staff nearby.

Choose dates to view prices

Hotel Residence am Hauptbahnhof, in the heart of Hamburg City Center, offers a comfortable stay with dry cleaning and laundry services. Guests praise the helpful staff and enjoy perks like free in-room WiFi, luggage storage, free newspapers, tour/ticket assistance multilingual staff.

Reviews

6.6 out of 10

Popular amenities

  • Free WiFi
  • Breakfast available
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is NT$2,482
NT$2,656 total
includes taxes & fees
Mar 19 - Mar 20

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

Single Room | Premium bedding, in-room safe, desk, rollaway beds

Single Room

Highlights

Heating
Flat-screen TV
Premium bedding
Hair dryer
Cable channels
Desk
In-room safe
Daily housekeeping
  • City view
  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Premium bedding, in-room safe, desk, rollaway beds

Double Room

Highlights

Heating
Flat-screen TV
Premium bedding
Hair dryer
Cable channels
Desk
In-room safe
Daily housekeeping
  • City view
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Premium bedding, in-room safe, desk, rollaway beds

Triple Room

Highlights

Heating
Flat-screen TV
Premium bedding
Hair dryer
Cable channels
Desk
In-room safe
Daily housekeeping
  • City view
  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Premium bedding, in-room safe, desk, rollaway beds

Quadruple Room

Highlights

Heating
Flat-screen TV
Premium bedding
Hair dryer
Cable channels
Desk
In-room safe
Daily housekeeping
  • City view
  • 194 sq ft
  • Sleeps 4
  • 4 Twin Beds

Double room in quiet location

Highlights

Heating
Flat-screen TV
Premium bedding
Separate bedroom
Hair dryer
Cable channels
Desk
In-room safe
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Located in Hamburg City Center, a neighborhood in Hamburg, Hotel Residence am Hauptbahnhof is near a metro station. Hamburg Cruise Center and St. Pauli Piers are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Reeperbahn and Fish Market. Check out an event or a game at Elbe Philharmonic Hall, and consider making time for Miniatur Wunderland, a top attraction not to be missed. Visit our Hamburg travel guide
Map
Steindamm 24-26, Hamburg, HH, 20099

What's nearby

  • Hamburger Kunsthalle
    Hamburger Kunsthalle
    7 min walk - 0.7 km
  • BCW0JF Moenckebergstrasse shopping street in the city centre of Hamburg, Germany, Europe
    Moenckebergstrasse
    8 min walk - 0.7 km
  • Hamburg, Germany
    Inner Alster Lake
    10 min walk - 0.9 km
  • Binnenalster Hamburg
    Jungfernstieg
    16 min walk - 1.4 km
  • Famous Hamburg town hall with dramatic clouds, Germany
    Hamburg City Hall
    18 min walk - 1.5 km

Getting around

  • South Central U-Bahn
    5 min walk
  • Hamburg Central Station
    6 min walk
  • Hamburg Airport (HAM)
    35 min drive

Restaurants

  • Öz Urfa Kebap Salonu
    2 min walk
  • Meram Holzkohlegrill
    1 min walk
  • Saray Köz Restaurant
    1 min walk
  • Sait Grillhaus
    2 min walk
  • Singh
    2 min walk

About this property

Hotel Residence am Hauptbahnhof

Hotel near Miniatur Wunderland
Hotel Residence am Hauptbahnhof provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a 24-hour front desk, and laundry services
  • An elevator, smoke-free premises, and tour/ticket assistance
  • Luggage storage, multilingual staff, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Residence am Hauptbahnhof offer perks such as premium bedding, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 311 miles (EUR 20 per night)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 13 per person

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 per person
  • Nearby parking fee: EUR 20 per night (1640420 ft away)
  • In-room safe fee: EUR 5.00 per stay
  • Rollaway bed fee: EUR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

Property is also known as

Hotel Residence am Hauptbahnhof
Hotel Residence am Hauptbahnhof Hamburg
Residence am
Residence am Hauptbahnhof
Residence am Hauptbahnhof Hamburg
Residence Hotel am Hauptbahnhof
Am Hauptbahnhof Hamburg
Hotel Residence am Hauptbahnhof Hotel
Hotel Residence am Hauptbahnhof Hamburg
Hotel Residence am Hauptbahnhof Hotel Hamburg

Frequently asked questions

Is Hotel Residence am Hauptbahnhof pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Residence am Hauptbahnhof?

As of 2026/3/6, prices found for a 1-night stay for 2 adults at Hotel Residence am Hauptbahnhof on 2026/3/19 start from NT$2,482, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Residence am Hauptbahnhof?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Residence am Hauptbahnhof?

Check-out is at 11 AM.

Where is Hotel Residence am Hauptbahnhof located?

Located in Hamburg City Center, this hotel is 0.2 mi (0.4 km) from Museum of Arts and Crafts Hamburg and 1.4 mi (2.3 km) from Miniatur Wunderland. Moenckebergstrasse and Markthalle Hamburg are also within 10 minutes. South Central U-Bahn is only a 5-minute walk and North Central U-Bahn is 8 minutes.

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Reviews

Hotel Residence am Hauptbahnhof Reviews

6.6

7.4

Cleanliness

6.0

Location

7.0

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 99 out of 901 reviews
Rating 8 - Good. 312 out of 901 reviews
Rating 6 - Okay. 299 out of 901 reviews
Rating 4 - Poor. 128 out of 901 reviews
Rating 2 - Terrible. 63 out of 901 reviews

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location when arriving by train easy access to metro.
Stayed 2 nights in Sep 2025

8/10 Good

Ole Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return

Very close to central railroad (Hauptbahnhof) and bus (ZOB) stations. Very clean room and breakfast included. Minor detail: linkage for valve in sink needs to be fixed.
Stayed 2 nights in Jul 2025

8/10 Good

Erving

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was efficient, friendly and spoke English.
Stayed 5 nights in Oct 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Nice quiet room. Convenient location. I'd stay there again.
Stayed 1 night in May 2024

6/10 Okay

Hong

Liked: Cleanliness, amenities
Pure budget stay with 24hrs front desk. Pretty good.
Stayed 2 nights in Nov 2024

6/10 Okay

Azrrik

Liked: Cleanliness, staff & service
The hotel is old and run down, but it's right next to the train station. The staff are super friendly. The street outside the hotel is full of broken bottles and crazy people shouting until after midnight.
Stayed 4 nights in Sep 2024

8/10 Good

Tristanio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location being close to the Hauptbahnhof and I liked how clean and quiet the room was. The staff were friendly and receptive to questions we had. The only qualm would be that the neighbourhood was a bit rough at night.
Stayed 3 nights in May 2024

10/10 Excellent

Niel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near the station.

Stayed in Hamburg for a football weekend to go to a couple of matches. We hired a triple room which was perfect for our needs. Great clean hotel, easy to find in a central location a few minutes walk from the station. Area was OK but a lot of homeless people wandering about but there didn't hassle us, may put families off though. All in all a great find and will be staying here again on our next football trip.
Stayed 3 nights in Feb 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Negative: bad neighborhood, no warm water, room had a lingering smell of cigarette smoke, no closed off storage closet or similar for luggage - it was just openly placed in the breakfast area (better to pay to leave your luggage with DB's luggage service at central station). Positive: nice staff and close to the central station.
Stayed 2 nights in Mar 2024

6/10 Okay

Iris

Liked: Cleanliness, staff & service
Disliked: Room comfort

Not recommended without a strong person to help.

The room was close to the main train station and was clean and sufficient. That was what we needed. However, there was no elevator to the floor where rooms could be accessed. We had to carry two large, heavy suitcases up a very long, narrow staircase, and back down.
Stayed 1 night in Dec 2024

8/10 Good

Christer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Nice and comfortable hotel, considering the price. It's a 2 second walk from the Central train station. Nice staff. The rooms are not necessarily up to date, but that does not mather too much. The surrounding area does not seem very safe, with high people and prostitute on the whole street. It is a quick walk though until the area seem safer. Police show alot of precense too which was nice.
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Good price and friendly service that seem ti wirk 24/7. However hotel obviously requires certain upgrades at least such as glasses into a room and normal door lock. Unfortunately, it also was unlucky to be on the dangerous street with really aggressive people so it gives a strong feeling of not being safe. Every night I moved furniture to the narrow place by the entrance and set it by the door to make it mechanically unable to open from outside just to feel kind of safe.
Stayed 4 nights in Apr 2024

4/10 Poor

Casper

Disliked: Staff & service
The street and area that the hotel is in seems very dodgy and noisy. The hotel is close to the main station and the main bus station. The staff at reception seemed to reflect the area. The person handling our check-in could not speak English and his German was barely understandable. The room was large, comfortable and clean. There are steep stairs up to the first floor, where one can (sometimes) catch an elevator to the next floor. Not recommended for anyone with hip-knee problems. The first day the elevator also did not seem to work. The bathroom was clean and functional, though some of the towels were so threadbare that I could have pushed my finger through some areas. The television only had three channels - 2 German shopping channels and Al Jazeera. The general impression of the place is tiredness. There were stains in the basin, the one bed lamp cover had holes in it, there were small holes in the duvet cover. Despite having a room facing onto the street, we did not experience the noise and commotion that other guests seem to have encountered. Our room was quiet, but we made sure to be back in the room before nightfall, as we would not have felt comfortable in the area after dark.
Stayed 2 nights in May 2025

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had booked this hotel because it was close to the train station - I came in by train and was due to leave by train the next morning. I was a little apprehensive after reading all of the negative reviews, but I was pleased overall with my stay here. The hotel offers the basic amenities for a comfortable night's stay: comfortable bed, cleaning bedding, nice pillow, blackout curtains, a television (I did not turn mine on so I cannot comment on the channels), a hot shower, a modern toilet, bath and hand towels, hand soap and body gel dispensers, a floor mat, hand towel and bath towel, luggage storage including a large cabinet with hangers and shelving, a writing desk and chair, a bedside table with a lamp, sufficient lighting in the room, an electronic safe, tourist maps and information in the hallway, and, finally, friendly and helpful staff. I was allowed early check-in. There is a medium-sized supermarket 50 metres from the hotel called Penny, which was very handy. It's a 5 minute walk to the train station. The hotel offers breakfast for a few, but I did not utilize the service. The surrounding area is a bit seedy (many homeless and presumed drug addicts), however I was never bothered by anyone during my stay. Overall, a good and very budget friendly stay here!
Stayed 1 night in Jun 2024

4/10 Poor

Klaus

Disliked: Property conditions & facilities
Very run down but nice staff
Stayed 1 night in May 2025

4/10 Poor

knut arve

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Low standard hotel under renovation
Stayed 1 night in May 2025

8/10 Good

Mr C A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 day break in Hamburg
Stayed 3 nights in Sep 2024

2/10 Terrible

Wahid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rude staff. They don’t have elevator till 2nd floor so be ready to take your luggage to upstairs and then find elevator from the maze. No early check in available, leave your luggage and wonder in full of Dr*g area and night time be ready for street full of prostitution hub. Will not recommend at all. And DO NOT pay for the terrible terrible Breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

boakye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in is very smooth
Stayed 1 night in Jan 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

I stayed one night and have to say it is good value for money. Even if the area it is located in might appear a bit dodgy, it is very central. I would stay here again.
Stayed 1 night in Apr 2024

2/10 Terrible

Alpertunga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel i have ever been
Stayed 1 night in Feb 2025

4/10 Poor

Jorge

Disliked: Cleanliness, amenities, property conditions & facilities
Friendly staff but the hotel is very old, unkempt, no elevator on the ground floor. The area did not seem safe, extremely loud at all times of the day.
Stayed 1 night in Apr 2025

2/10 Terrible

Mike

Liked: Cleanliness
Disliked: Staff & service
Room was only accessible by climbing over 40 steps, even though hotel is listed as having an elevator.
Stayed 1 night in May 2025

6/10 Okay

Peter

Disliked: Property conditions & facilities
The breakfast was vey poor
Stayed 3 nights in Dec 2024

6/10 Okay

Svein Erik

Liked: Room comfort
Bratte trapper uten heis. Ellers helt greit hotel
Stayed 2 nights in Jun 2023