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Reviews of Hotel Greven

Hotel Greven
Grevenweg 81, Hamburg

Reviews

6.6
Rating 10 - Excellent. 15 out of 138 reviews" "
Rating 8 - Good. 49 out of 138 reviews" "
Rating 6 - Okay. 39 out of 138 reviews" "
Rating 4 - Poor. 25 out of 138 reviews" "
Rating 2 - Terrible. 10 out of 138 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, room comfort
Comfortable stay
Hotel Greven is a smaller hotel to the east of Hamburg center. The hotel is comfy and reasonably priced. A nice stiff mattress and a good size shower room. The hotel feels a bit detached, although it's actually only about 10 minutes from Burgstrasse underground station, but the immediate area doesn't have much more than a few shops. Hamburg city center is about another 10 minutes on the train. Greven is a good bet for someone travelling on a mid sized budget who doesn't need luxury.
Stayed 5 nights in Sep 2023

2/10 Terrible

Matthew, Redhill

Disliked: Staff & service, amenities, property conditions & facilities
AVOID! I won't be back, and I wouldn't wish my worst enemy to stay here. I've only given it 1 star because you can't go any lower, but I feel the housekeeping seem to have done a good job given the conditions. Took over 30 minutes to check in as the person at reception didn't know how to look for an Expedia booking and the person who did was away watching football. Had booked a double room but was given a single, they changed it to a double which stank of stale cigarette smoke with various broken fittings. Then there was no hot water so I left the shower running to see if any came through but it flooded the bathroom as the shower drain was blocked so it overflowed. The basin drain was also blocked. After reporting it there was hot water in the morning but it would have been nice to have a shower before bed. I slept ok despite the pillow being very uncomfortable (akin to sleeping on a sack of potatoes). Unless you like being miserable, stay elsewhere.
Stayed 1 night in Aug 2023

10/10 Excellent

Phonsie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was better than I had expected based on reading previous reviews. I was pleasantly surprised. The WiFi was good and there was no issues with temperatures as it was 20 degrees outside. It was nice to have the fridge in the room. The one complaint that I would have is that the desk and chair height were not really compatible until I got a cushion to sit on. Other than that everything was fine and the value was great. The staff were friendly too.
Stayed 7 nights in Jul 2023

6/10 Okay

Stefanie

Business traveler
Disliked: Cleanliness, staff & service
Surrounding is at night not safe and the room condition was not the best - also the smell in the room was quite uncomfortable.
Stayed 2 nights in May 2023

6/10 Okay

carol

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
It is clean, but they wrongfully put King Bed in the AD, where there is no King Bed in any rooms when I checked in. The manager is not available 24 hours daily. When I checked in at 3pm, I had to call and waited 15 mins before the manager was showed up. There was no coffee available in the room. There was no cleaning service during our 3-days stay.
Stayed 3 nights in Apr 2023

6/10 Okay

Janne

Liked: Room comfort
Disliked: Staff & service
Not very nice building but room was good and the bed too
Stayed 1 night in Jun 2020

6/10 Okay

Daniel

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid
Just barely ok for one night. I won't be going back. The toilet had not been cleaned and the previous guest obviously had very poor aim. On the plus side, a surprisingly tasty breakfast and no bed bugs
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
I like the breakfast and the staff friendliness. Surprised to see there was no air condition in my room during such hot/summer season.
Stayed 6 nights in Aug 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities
Staff tried hard and actually brought out food after we had slept through breakfast. Minimal amenities (no A/C). They tidied up the room each day, but wasn’t a thorough cleaning and towels were not replaced during our 7 day stay. Bug marks on the wall should be cleaned.
Stayed 6 nights in May 2019

4/10 Poor

Marius

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Bad experience
Old hotel. The room was not clean . The sheets dirty. It looks like a deposit. The breakfast poor and dirty cups
Stayed 1 night in May 2019

2/10 Terrible

Fahima

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2019

8/10 Good

LOK SUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small Hotel for Comfort Stay
The hotel was near a canal in Hamburg. It was a small hotel and our rooms were located downstairs near the edge of it. There were only limited free parking spaces belong to the hotel just outside the entrance at the street side. Although the reception area was quite tiny, we were warmly greeted by the staff upon our arrival. As there were not any restaurants nearby, we had our dinner near the riverside before check in.
Stayed 1 night in Oct 2018

6/10 Okay

Unbekannter, Hamburg

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

MrShtainer, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast, nice staff, clean rooms. Good price for this hotel
Stayed 8 nights in Sep 2018

4/10 Poor

Craig, Australia

Disliked: Cleanliness, property conditions & facilities
Average location, terrible WiFi, spider problem...
As soon as we checked in, we opened the window in our room to let in some air (as there is no air-conditioning) and multiple spiders fell into the room. We were given a vacuum cleaner to sort it out ourselves. Only then were we told by staff that there was a spider infestation. There was no air-conditioning in the room, so having no windows open made it uncomfortable. Bugs and insects were on the ceiling and in webs. The WiFi was unusable in our room for the entire stay and only worked in public common areas. We left our room between 11am/12pm each day and it was never attended to by housekeeping.
Stayed 3 nights in Aug 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Had a night in family room. It was large and with a kitchen. However the windows had been open for a long time due to the heat (no aircon available), so there were many big spiders in the rooms. Also the kitchen was unclean. When we finally could go to steep we could hear the traffic wery loud. Turns out that we were about 10 meters from the road. Even with closed windows it was loud. Met other people on the hotel that could not hear the traffic, but they could hear the piping make noice. Breakfast was “ok” but some of the roolls were from yesterday and there was no butter (only becel margarine)
Stayed 1 night in Jul 2018

8/10 Good

Rick, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast buffet
Once figuring out the trains, this was a great location and hotel to get around, Great and friendly staff and breakfast was excellent and beyond expectation!!
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean quiet staff very friendly
Long daYstrad out.so it was lovery to give back to our hotel.it didn't look much from outside but wow lovely inside.
Stayed 2 nights in Apr 2018

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice budget hotel
The Hotel Greven is a nice, small hotel located in a quiet neighborhood. It is just a 5 minute walk to the subway. The main Hamburg railstation was just 2 stops from their to get to the heart of the city. The manager and staff were all polite and quite helpful with helping me get around Hamburg. Strong, free WiFi connection in the room and well stocked free breakfast in the morning. A nice, small and clean hotel at a very reasonable price.

8/10 Good

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable cosy and warm
Room is good and comfortable. Lot of choice in the breakfast. The only criticism is the room was too warm. So had to turn off the heating.
Stayed 4 nights in Jan 2018

8/10 Good

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a quick pit-stop in Hamburg city centre
The hotel staff was friendly and check-in was fast and stress-free. The room was as expected and the bathroom facilities were fine - plenty of hot water! Overall, the hotel is good value for money.
Stayed 1 night in Jan 2018

8/10 Good

Markus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Für das Budget total okay
Stayed 1 night in Feb 2024

2/10 Terrible

Philipp

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Hygiene war sehr mangelhaft.
Stayed 1 night in Sep 2023

8/10 Good

Erhard, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein einfaches, aber sauberes und bequemes Hotel für den kostenbewussten Reisenden.
Stayed 6 nights in Sep 2023

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Mittelmäßig
Die Lage und der Ausblick (aus dem Fenster direkt auf Wasser eines Kanals) sind gut. Zimmer von der Ausstattung her okay. Lässt sich mal 1-2 Nächte aushalten. Insgesamt war die Lage aber nicht die Schönste Ecke Hamburgs. An den Straßen, Geschäften und Leuten erkennbar. Das Hotel ist ein Flachbau, in der wir eine Etage tiefer hausten, was es angenehm kühl machte bei dem warmen Wetter. Wenn die Toilette aber schwarze Ränder aufweist und unter dem Bett ein Wattestäbchen liegt - Wenn die Duschvorrichtung fast abfällt (in unserem Zimmer) und nur behilfsweise mit Klebeband halbwegs fest gemacht wurde und wenn der Duschgelspender laufend abfällt, dann kann man den Zustand nicht gut heißen. Das Schlimmste war, wie 3 Uhr nachts ein fremdsprachiges Pärrchen vor unserer Tür versuchte aufzuschließen, sich also Augenscheinlich im Zimmer irrte und man dadurch erstmal erschrocken wach wird. (Gut, dafür kann vlt der Service nichts, doch es spricht für die Lage oder mehr gegen eben jene).
Stayed 2 nights in Jul 2023

10/10 Excellent

Jilan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
😃
Stayed 2 nights in Jul 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Sonja

Traveled with family
Liked: Staff & service
Der Chef war sehr freundlich. Die Unterkunft hatze kein Schnick Schnack aber es war okay. Leider habe ich am letzten Tag eine Bettwanze auf meiner Decke entdeckt und es war keiner da den man ansprechen konnte. Trotzdem würde ich wenn das Problem mit den Wanzen behoben wäre wieder hin.
Stayed 2 nights in May 2023

8/10 Good

Marcell

Stayed 1 night in Apr 2023

6/10 Okay

Yvonne

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Das Personal am Empfang war super freundlich. Die Wände bräuchten einen neuen Anstrich, die Halterung vom Duschkopf ist bei leichter Berührung runter gefallen. Das Badezimmer konnte nicht verschlossen werden, da der Drehknopf kaputt is. Einfach als Übernachtung OK.
Stayed 3 nights in Mar 2023

6/10 Okay

Viktor

Stayed 2 nights in Feb 2023

8/10 Good

Thomas, Peine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Günstiges Hotel in der Nähe zur City

4/10 Poor

Anuj

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room was ok, but the heater wasn't working. Reception closed by the time I got back to the room, and I had to spend the night in the chilly cold room. Also, the refrigerator was switched off, which led to melting ice covering the floor in the morning!

8/10 Good

Lothar

Business traveler
Liked: Cleanliness, property conditions & facilities
Für eine Unterkunft nur zum Schlafen gut geeignet.
Stayed 2 nights in Nov 2022

8/10 Good

Kirsten

Business traveler
Liked: Staff & service
Freundlich und bemüht. Unterkunft etwas veraltet und Sauberkeit könnte etwas besser sein. Trotzdem angenehm ruhig, gute Lage. Würde wieder kommen.
Stayed 1 night in Oct 2022

6/10 Okay

Anna-Lena

Stayed 2 nights in Oct 2022

2/10 Terrible

Anders

Stayed 1 night in Sep 2022

2/10 Terrible

keld

Stayed 1 night in Jun 2022

6/10 Okay

Angelica

Traveled with family
Very cold in the room.
Stayed 1 night in Feb 2020

8/10 Good

Vedat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 2 nights in Feb 2020

6/10 Okay

Jura, Leer

Business traveler
Liked: Amenities
Mir hat es nicht gefallen, dass ich nach meiner Ankunft fast 40 Minuten an der Rezeption warten und diskutieren musste, weil die mich vergessen haben
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Traveled with group
Die öffentlichen Verkehrsmittel waren in der Nähe.
Stayed 4 nights in Dec 2019

8/10 Good

Evelyn

Traveled with family
Liked: Staff & service
Ein einfaches Quartier, sehr freundliches Personal-
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Leider sehr abgewohnt und bei der Sauberkeit sehr viel Platz nach oben. Dafür aber ein sehr gutes Bett vom Liegekomfort. Preis wirklich ok für Hamburg nur leider die Sauberkeit. Das Frühstück war für den Preis in Ordnung.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Disliked: Staff & service
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

6/10 Okay

Jens, Bremen

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Es war für eine Nacht in Ordnung. Frühstück ist im Keller - der Frühstücksraum ist ohne Fenster. Dies hat mir nicht gefallen. Ansonsten war alles im Buffet enthalten.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Frühstücksraum im Keller. Kein Wasser nachgefüllt
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019