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Crowne Plaza Hamburg - City Alster by IHG

4.5 star property
Waterfront hotel with a 24-hour health club and a 24-hour front desk

Choose dates to view prices

Photo gallery for Crowne Plaza Hamburg - City Alster by IHG

Bar (on property)
Meeting facility
Exterior
Sauna
Exterior
Crowne Plaza Hamburg - City Alster combines luxury with eco-friendly practices. Start your day with breakfast at The Restaurant, then explore nearby cycling paths. Enjoy free in-room WiFi, and take advantage of helpful staff offering dry cleaning and laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pet friendly
  • Room service
The current price is NT$2,755
NT$3,131 total
includes taxes & fees
Oct 5 - Oct 6

Room options

Check availability for these dates

Tonight

Sep 26 - Sep 27
Check availability for tonight Sep 26 - Sep 27

Tomorrow

Sep 27 - Sep 28
Check availability for tomorrow Sep 27 - Sep 28
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(42 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Alster View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Alster View)

8.8 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 226 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Alster View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Alster View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Family Room)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Family Room)

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Graumannsweg 10, Hamburg, HH, 22087

What's nearby

  • Hamburg City Hall - 3 min drive - 2.4 km
  • Miniatur Wunderland - 4 min drive - 3.0 km
  • Hamburg Cruise Center - 4 min drive - 3.3 km
  • Elbe Philharmonic Hall - 5 min drive - 3.7 km
  • Reeperbahn - 5 min drive - 4.1 km

Getting around

  • Uhlandstrasse U-Bahn - 8 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 18 min walk
  • Hamburg Airport (HAM) - 25 min drive

Restaurants

  • ‪Peter Pane - ‬6 min walk
  • ‪DaCaio - ‬4 min walk
  • ‪Spanische Treppe - ‬4 min walk
  • ‪La Serenissima - ‬6 min walk
  • ‪Campari Lounge - ‬4 min walk

About this property

Crowne Plaza Hamburg - City Alster by IHG

Eco-certified hotel remodeled in 2019 and located near Miniatur Wunderland
Take advantage of dry cleaning/laundry services, a bar, and a 24-hour health club at Crowne Plaza Hamburg - City Alster by IHG. The on-site restaurant, The Restaurant, serves breakfast. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as conference space.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A billiards/pool table, concierge services, and a 24-hour front desk
  • A front-desk safe, a vending machine, and bicycle parking
  • Guest reviews say great things about the helpful staff
Room features
All 291 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like late night room service and free WiFi.
More amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with hair dryers and shampoo
  • 42-inch TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

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Radisson Blu Hotel, Hamburg

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,173 reviews
The price is NT$4,154
NT$4,445 total
includes taxes & fees
Oct 5 - Oct 6
Radisson Blu Hotel, Hamburg

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.57 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28.50 per person
  • Covered self parking fee: EUR 29 per night
  • Nearby parking fee: EUR 29 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Crowne Plaza Alster
Crowne Plaza Alster Hotel
Crowne Plaza Alster Hotel Hamburg City
Crowne Plaza Hamburg City
Crowne Plaza Hamburg City Alster
Hamburg City Alster
Crowne Plaza Hamburg - City Alster Hotel Hamburg
Hamburg Crowne Plaza
Crowne Plaza Hamburg City Alster Hotel

Frequently asked questions

Is Crowne Plaza Hamburg - City Alster by IHG pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Crowne Plaza Hamburg - City Alster by IHG?

As of 2025/9/26, prices found for a 1-night stay for 2 adults at Crowne Plaza Hamburg - City Alster by IHG on 2025/10/5 start from NT$2,755, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Hamburg - City Alster by IHG?

Self parking is available for EUR 29 per night.

What time is check-in at Crowne Plaza Hamburg - City Alster by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Crowne Plaza Hamburg - City Alster by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Hamburg - City Alster by IHG located?

Located in Hamburg-Nord, this eco-certified hotel is 0.3 mi (0.5 km) from Alster Lakes and within 3 mi (5 km) of Miniatur Wunderland and Elbe Philharmonic Hall. Reeperbahn is 2.7 mi (4.3 km) away. Uhlandstrasse U-Bahn is 8 minutes by foot and Lohmuhlenstrasse U-Bahn is 11 minutes.

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Reviews

Crowne Plaza Hamburg - City Alster by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Location

9.0

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 526 out of 1012 reviews
Rating 8 - Good. 384 out of 1012 reviews
Rating 6 - Okay. 82 out of 1012 reviews
Rating 4 - Poor. 8 out of 1012 reviews
Rating 2 - Terrible. 12 out of 1012 reviews

Reviews

10/10 Excellent

Carmelo A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to accomodation and breakfast was wonderful, plentiful of selections.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean, quiet, and friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
All was excellent
Stayed 5 nights in Aug 2025

10/10 Excellent

Jasmina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, great staff and food
Stayed 1 night in Feb 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 5 nights in this hotel and were very impressed with its cleanliness and general condition. The King size room with a lake view was ideal for our stay. Sufficient space and amenities within the room. The hotels great location is very convenient for exploring Hamburg within walking distance to the central station and also close to bus and MRT stops. The nearby lake is great for walking or cycling around. We didn't eat within the hotel as there are many good options nearby and also a well stocked supermarket
Stayed 5 nights in Sep 2025

10/10 Excellent

Laerke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here and the rooms were perfetly comfortable and with great designs. I'm definitely planning to stay here again next time I'm in Hamburg.
Stayed 1 night in Feb 2025

8/10 Good

SADIK

Liked: Staff & service, amenities, property conditions & facilities
staff was good. rooms were not so clean when we first check in. breakfast was good. area is okay but its really hard to find a market by walk.
Stayed 3 nights in Jun 2025

10/10 Excellent

Bettina

Liked: Amenities
So nice
Stayed 2 nights in Mar 2025

8/10 Good

Carolina

Liked: Cleanliness, property conditions & facilities
mmm
Stayed 2 nights in May 2025

10/10 Excellent

LUIGI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel in a quiet area of Hamburg.
Stayed 1 night in Jul 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Room was great and sauna area was very nice! Good location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the center of Hamburg. The property is new, very clean and is in a great location. We greatly enjoyed our stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, we will back next time
Stayed 1 night in Jan 2025

10/10 Excellent

Tor Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is professional and personable.
Stayed 8 nights in Nov 2024

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant and calm hotel at the edge of hopping St. Georg with its dining options and just a few steps to green walls along the Alster. Downtown ist a 25 min walk or short bus ride.
Stayed 4 nights in Aug 2024

10/10 Excellent

Osher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Recommendation 👍
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel. The location is brilliant with only a 7 minute walk to the nearest U-Bahn - U3 line which takes you to most places in the city centre. The rooms were very very clean as was the hotel. The breakfast was great with a huge selection of food and drink. The bar area is lovely too. All the staff at the hotel are so helpful. We would definitely stay at this hotel again. Absolutely excellent.
Stayed 3 nights in Jun 2024

10/10 Excellent

MASAMI

Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Neill

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable, great location.

A brilliant base from which to explore Hamburg, with shops and places to eat 10 minutes away. I ordered room service breakfast and had a breakfast in the restaurant. There was a choice to meet with all dietary requirements. The room was spacious and comfortable with tea and coffee making facilities. The bathroom was clean and tidy, although the ceiling tiles needed replacing as they were discoloured. You had to be patient whilst waiting for a lift, there are three of them, but one was out of commission. The option of getting to the foyer by stairs wasn’t possible. The stairs led outside in case of fire. I would stay again because of its position.
Stayed 3 nights in Mar 2025

10/10 Excellent

Malene

Liked: Cleanliness, staff & service, property conditions & facilities
Tæt på byen
Stayed 3 nights in Sep 2025

6/10 Okay

Christian

Liked: Cleanliness, property conditions & facilities
Ganz okay, abgesehen davon dass man bei Buchung via Expedia keine Rechnung erhält vom Hotel und auch nicht von Expedia. Für Geschäftsreisen daher ungeeignet. Hotel wird viel von großen Gruppen frequentiert - Airline Crews, Reisegruppen. Manchmal ist es daher an der Rezeption sehr sehr voll. Zimmer sind okay aber nicht einfach heizbar, Kissen und Decken sehr einfach
Stayed 2 nights in Sep 2025

10/10 Excellent

Carsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pænt hotel med skøn morgenbuffet. Vi havde et dejligt værelse med Alster view. Det kan anbefales at spise på Hacher-Pschorr, som holder til i en nærliggende gade i området. Både tog og bus tæt på.
Stayed 4 nights in Aug 2025

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Holger

Liked: Cleanliness, staff & service
Personal an der Rezeption völlig Unpersönlich und auf Hilfe von Kollegen angewiesen und das beim an und ab Reise.
Stayed 3 nights in Aug 2025

10/10 Excellent

Fabian

Stayed 3 nights in Aug 2025