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25hours Hotel Altes Hafenamt

Hotel with sauna, walk to International Maritime Museum

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May 2024

25hours Hotel Altes Hafenamt

Photo gallery for 25hours Hotel Altes Hafenamt

Exterior
Exterior
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Daily buffet breakfast (EUR 26 per person)
Reception

Overview of 25hours Hotel Altes Hafenamt

9.2

Wonderful

Highlight
  • Staff & service is scored top 10% in Hamburg by travelers.

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Check out the area

Osakaallee 12, Hamburg, HH, 20457
  • Popular LocationNENI1 min walk
  • Popular LocationInternational Maritime Museum2 min walk
  • Popular LocationHamburg Central Station20 min walk
  • AirportHamburg (HAM)31 min drive
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Room options

Room, 2 Double Beds (Extra Large)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 2
  • 2 Double Beds

Medium

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 8 Ping (26 square meters)
  • Sleeps 2
  • 2 Twin Beds

Large

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 11.0 Ping (36 square meters)
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

Hamburg

25hours Hotel Altes Hafenamt is located in Hamburg City Center, a neighborhood in Hamburg, and is near a metro station. German Customs Museum and International Maritime Museum are cultural highlights, and some of the area's activities can be experienced at Hamburg Cruise Center and Traditional Ship Harbour. Looking to enjoy an event or a game while in town? See what's going on at Elbe Philharmonic Hall. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • International Maritime Museum - 2 min walk
  • Hamburg Dungeon - 10 min walk
  • Miniatur Wunderland - 10 min walk
  • Hamburg Cruise Center - 11 min walk
  • Elbe Philharmonic Hall - 17 min walk

Getting around

  • Überseequartier Station - 4 min walk
  • HafenCity Universität Hamburg Station - 7 min walk
  • Hamburg Airport (HAM) - 33 min drive

Restaurants

  • Fleetschlösschen - 4 min walk
  • Wildes Fräulein - 1 min walk
  • Andronaco HafenContor - 3 min walk
  • Yokohama Coffee Bar - 7 min walk
  • Campus Suite - 6 min walk

About this property

25hours Hotel Altes Hafenamt

Hotel near Miniatur Wunderland
Located close to International Maritime Museum and German Customs Museum, 25hours Hotel Altes Hafenamt provides a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. The onsite restaurant, NENI, features Mediterranean cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as an outdoor entertainment area and a bar.
Other perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Luggage storage, a 24-hour front desk, and a water dispenser
  • A gift shop, concierge services, and tour/ticket assistance
Room features
All guestrooms are individually furnished, and include comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Rainfall showers, free toiletries, and hair dryers
  • Daily housekeeping, desks, and phones

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 28 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:30 AM on weekends; EUR 26 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Boilerman Bar
  • NENI

Things to do

  • Bicycle rentals
  • Sauna

Family friendly

  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 13 for children
  • Self parking fee: EUR 28 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

25hours Hotel Altes Hafenamt Hamburg
25hours Altes Hafenamt Hamburg
25hours Altes Hafenamt
25hours Altes Hafenamt Hamburg
25hours Hotel Altes Hafenamt Hotel
25hours Hotel Altes Hafenamt Hamburg
25hours Hotel Altes Hafenamt Hotel Hamburg

Frequently asked questions

Is 25hours Hotel Altes Hafenamt pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at 25hours Hotel Altes Hafenamt?

Self parking is available for EUR 28 per day.

What time is check-in at 25hours Hotel Altes Hafenamt?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at 25hours Hotel Altes Hafenamt?

Check-out is at noon.

Where is 25hours Hotel Altes Hafenamt located?

Located in Hamburg City Center, this hotel is within a 10-minute walk of International Maritime Museum, German Customs Museum, and Traditional Ship Harbour. Dialogue in the Dark Exhibition and Hamburg Dungeon are also within 10 minutes. Überseequartier Station is only a 4-minute walk and Messberg U-Bahn is 9 minutes.

25hours Hotel Altes Hafenamt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 243 out of 345 reviews" "
Rating 8 - Good. 75 out of 345 reviews" "
Rating 6 - Okay. 18 out of 345 reviews" "
Rating 4 - Poor. 6 out of 345 reviews" "
Rating 2 - Terrible. 3 out of 345 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service

4/10 Poor

Jon

Business traveler
Disliked: Cleanliness, staff & service
How not to treat a guest
I chose the hotel based on a recommendation from a friend. The room was large and modern, but as I turned on the shower, I had phone call and suddenly I see water flowing out from the bathroom and into the bedroom where my clothes for a business function was layed out. Things like this can happen but it was a very unfavorable situation as I was in a rush. I just had to put back on the clothes I was travelling in and leave for the function. As I left for the evening I told the receptionist that I expect that my belongings are moved to another room l which would be ready for me upon my return. The receptionist confirmed and apologized. When I returned that night the room had not been changed, but the housekeeping had sort of dried up the carpet to the best of their ability. On checking out the next morning i was quite frustrated and said I would expect not to pay (fully) for the night, as the hotel’s plumbing issues impacted my night negatively, and the hotel did not even bother to change my room even though having agreed to it on the spot. I did not pay as I left, but after a couple of hours i received an e-mail from the hotel saying they charged my card in full and they have no recollection that they promised to change my room, nor could they find any evidence of any flooding. Being mistreated and indirectly accused of lying, this will be the last stay at 25hrs.
Stayed 1 night in Nov 2023

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay in Hamburg
We were only there for one night, wish it was more! The hotel is clean and the staff was very helpful and friendly! Helped us book a night cruise and called a taxi for us in the morning. Great location for us as we wanted the night cruise and had booked a time for Miniature Wonderland in the morning.
Loved the welcoming set up of the room!
Stayed 1 night in Sep 2023

4/10 Poor

Marina

Stayed 3 nights in Apr 2023

10/10 Excellent

Antje

Liked: Cleanliness, staff & service, property conditions & facilities
We could not have been happier, my sporty son was chuffed to gain access to the adjacent gym and I enjoyed the Schmökerstube and Bar!
Stayed 1 night in Mar 2023

6/10 Okay

James

Traveled with family
Liked: Cleanliness
Holding amount on credit card was ridiculously to high especially when we had paid! Lack of sun charging facilities and tv not working properly.
Stayed 5 nights in Dec 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel!!!
Hotel was a great find! Have stayed at many properties throughout Hamburg over the years and this one was by far...The best! Spotless clean, great staff and the attention to detail was second to none. Boiler Room bar and Neni restaurant are not to be missed while staying there. Haffen City is growing up nicely and downtown is a leisurely 10 minute walk. Highly recommended!!
Stayed 2 nights in Dec 2022

10/10 Excellent

Klaus

Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Camille

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm feeling. Excellent location. Large and comfortable room.
Stayed 9 nights in Mar 2022