Find hotels near Hacienda Yaxcopoil, Mérida from NT$1,254

"The hotel looks modern and good quality. However, it lacks basic amenities. The hot water doesn't work properly, we had to shower with cold water. The hotel does not provide conditioner. The beds are quite small and they do not provide extra beds. The phone line doesn't work, meaning you have to go down stairs to speak with reception. "

"The check-in was very poor as Wendy took a long time , gave off a vibe that she was displeased with us and only spoke with my wife. When we had problems with the room key not functioning, she told us that we had not closed the door correctly. When we mentioned that the water temperature in the shower cycled on its own from hot to cold to hot we were told how to operate the handle as if we had never used a shower before It also seems that security for strangers using elevators is also lax. There are other good hotels in the area such as the Hyatt and the Hilton. They are both superior "

"Parking is very safe"

"Staff was friendly and helpful, especially Luis and Carlos! The property was clean and well attended. "

"Front desk Staff should be more friendly "

"Ok. Kinda old. But nice at reception."

"N/A"

"Very nice hotel, located in the beautiful Paseo de Montejo, about 25 minutes from the cathedral and main square. Confortable bed. Good wifi."

"La ubicación es buena. El personal es amable. Se sirve desayunos (no comida y no cena). La habitación presentó fallas, las reporté y no lo resolvieron. Fuga de agua en el tanque del sanitario, lo que significó un desperdicio de agua de manera contínua por varios días. En la regadera se ven espacios oxidados y mal selladas las tuberías. Con gusto regreso a Mérida y no a ese hotel. "