Does Starcity Halong Bay Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much is parking at Starcity Halong Bay Hotel?

Self parking is free at this property.

What time is check-in at Starcity Halong Bay Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

Where is Starcity Halong Bay Hotel located?

Located in Bai Chay, this hotel is within a 10-minute walk of Sun Square and Bai Chay Beach. Queen Cable Car Ocean Terminal and Bai Chay Market are also within 1 mi (2 km).

Starcity Halong Bay Hotel Reviews, Deals & Photos 2025

4/10 Poor

Elias

2020/1/14

Disliked: Cleanliness, staff & service, property conditions & facilities

øv oplevelse i bund og grund.

Det var under al kritik. Absolut ikke som annonceret, damen i receptionen forsøgte at score ekstra penge ved at give misvisende informationer omkring priser ved ekstra overnatning. Byggelarm hele døgnet, og dårlig morgenmad. Hotellet har så også skiftet navn midt i det hele, således at det hedder aloha hotel istedet for Starcity hotel. Der var ikke baby seng som annonceret på hjemmeside, der var ikke babystol ved morgenmaden. Morgenmaden var mangelfuld og kedelig. Kan ikke anbefale dette sted.

Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

2019/10/9

Liked: Staff & service

Disliked: Amenities

Fotos versprechen mehr als vorgefunden. Lage anders als im Beschrieb. Renovierungen über dem Zimmer. Keine Informationen im Zimmer über Zeiten und Angebote (Frühstück, Spa etc.) Freundliches Personal.

Stayed 1 night in Oct 2019

10/10 Excellent

duck jae

2019/3/20

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2019

6/10 Okay

Mai

2018/3/11

Cam thay khong duoc thoai mai

Stayed 1 night in Mar 2018

4/10 Poor

Tomasz

2017/3/13

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel is old with outdated bathroom with a disgusting & moldy shower curtain. Bed and pillow very firm - felt like sleeping on a floor. Receptionists are friendly, but barely speak English, which caused some issues with our airport transportation booking.

6/10 Okay

Hyuckjin, Korea

2015/3/2

Disliked: Room comfort

불만족

별도였음. 위치 및 주변 환경이 매우 미흡. 다만 아침식사는 만족

6/10 Okay

Verified traveler

2015/2/25

Liked: Staff & service

6/10 Okay

Max

2015/1/12

Liked: Cleanliness, room comfort

Disliked: Property conditions & facilities

Misleading

Pros: Beautiful spacious rooms with king size beds. Cons: Hotel advertised that they had a spa and fitness facility. Their staff old me it was closed When I asked where it was. When I looked for it and couldn't find it they then told informed me they didn't have one.... very dissapointing. Location is terrible, surrounded by a shanty ghetto.

4/10 Poor

Paulina

2015/1/1

Liked: Cleanliness

Disliked: Staff & service

8/10 Good

Jeong Jin

2014/12/28

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Gianni, Vina del Mar, Chile

2014/11/3

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Not much to do

I book the hotel since there was a SPA and a pool, well none of them where working [Don't know if Hotels.com or hotel not showing the right information] I went in low season and really there is no need to stay in Halong Bay, I would recommend to take a tour from Hanoi [day trip, 1 night or 2 in the Boats]. There is no much to do and the closer airport is 2-3 hrs away [around 50-60 USD] Definitely I recommend the Halong bay experience in the ocean, but in the city not much to do

6/10 Okay

M.A

2014/10/7

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

微妙かな？

3泊しました。良かったのは朝食。ベトナムコーヒーは癖になる美味しさでした。ホテルスタッフもフレンドリーで、コンシェルジュ含めいろいろと相談に乗ってもらいました。良くなかったのは設備面。レストランは1階にしかないし、SPAも見当たりません。ランドリーサービスを利用しようと何度かコールしましたが、一度も出てもらえませんでした。

8/10 Good

b.bowker, catba

2014/10/3

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

not much here

staff were excellent and the rooms and restaurant were great but halong itself is very dull with absolutely nothing to see or do.

8/10 Good

Verified traveler

2014/9/25

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jojo260, Vietnam

2014/8/4

Liked: Cleanliness, room comfort

Disliked: Staff & service, property conditions & facilities

Poor service

The service was not great. With a couple of incidents making this hotel the worse one we stayed in during our trip x

8/10 Good

Verified traveler

2014/7/25

Liked: Cleanliness, staff & service

Disliked: Room comfort

Nothing special but still good

The bed was like sleeping on a park bench.

6/10 Okay

mmxxii, SLC, UT

2014/6/10

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

not bad but stop acting 5 star

hotel is not as big a deal from the main road and "beach" as others said. the hotel was good, the pool is an after thought that is in fact out front/side of hotel but we enjoyed it very much. maybe just because we are experienced travellers and and are grateful when we have things like a pool and an excellent view from what you paid (not allowed to say how much but it was great) The people in Halong area were not at all nice and I would not go back to the area at all. wish I had just been happy seeing pics of it for all the hassle getting there and back (not an easy ride there on shared mini-bus)

10/10 Excellent

Rosie Lee, Coventry, UK

2014/5/17

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Really great stay! Room a lot bigger than we thought! Service was great! Rooms cleaned daily, bath robes, slippers etc. Surrounding area has everything you need at all different price ranges. Night market and beach are less than a minute walk from hotel and there are plenty of tour places around with the boat port (where the bay tours lead from) is within walking distance too. Definitely recomend!

8/10 Good

Vin, Singapore

2014/5/6

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay at Starcity

Hotel location was great but not beside of the main road. Need to walk in around 5 mins and walking distance to Halong night market. Service was excelent and friendly staff.

8/10 Good

Andy, Thailand-Germany

2014/4/28

Liked: Cleanliness, staff & service, room comfort

Friendly Hotel, good for one night

Starcity shares the problem of the whole region: Nobody will stay there longer than two nights - people visit Halong Bay on boat cruise (1 or two nights) and have one overnight stay before or after the cruise. Starcity is nice and rather well located, as a taxi can bring you anywhere you like. Breakfast was ok, but not very western, as they accomodate 95% Chinese and other Aseans. But a backpacker can easily survive - rooms are big enough, the view is ok (if the weather is on your side), staff is friendly (but speaks no English) and the restaurant in the hotel and all restaurants around the hotel are good and cheap. Starcity has got the charme of the seventies, but this common to almost all hotels in the area. Tourism industry has changed the flair over the years. Finally, we can recommend it and would come back.

6/10 Okay

Chen, Singapore

2014/4/22

Location is alright only

Hotel is in a small road with piece of empty land in front of it. Still relatively close to night market. Pool pictures on website are so deceiving, its a standalone outdoor pool by the side of the carpark. Breakfast is acceptable. Hotel mainly catered for tour groups.

8/10 Good

Jin ho, spore

2013/10/29

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location

overall good stay no complain

6/10 Okay

Verified traveler

2013/8/7

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Le personnel ne parle pas du tout anglais et est souvent incompétant ; on y perd sa patience et son temps. Sinon les chambres sont propres et agréables.

6/10 Okay

john, glasgow

2013/7/19

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great view

overall good hotel with a very limited restaurant menu.very helpful staff

6/10 Okay

ds999, margate, kent. uk

2013/7/8

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wonderful value, comfortable hotel - great views

great value for money. up a hill about 200 yards from seafront and a one dollar taxi/mc taxi ride to public jetty with junks to see halong bay. great views from rooms with sea views on upper floors. comfy room, good a/c, clean with big comfortable bed and full size bath in bathroom. fridge with reasonably priced beers etc. great brekky with local and western items including omlette chef! reception staff very helpful, nothing too much trouble - even called united airlines office in vietnam for me - thoroughly recommend

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Starcity Halong Bay Hotel

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