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"Perfect location, covered walk way from hotel to Airport, no more than a 3 minute walk. Helpful staff. Clean, spacious rooms, complimentary water was appreciated. Would definitely book this again for an early morning flight"

"Poor room design. Toilet, sink and shower were all in the same space so when you took a shower the entire bathroom floor was wet and slippery! Then you had to mop it up afterward. "

"Excellent for the four of us in one room before flight the next day. Very nice breakfast"

"Food is great"

"Room is clean, staff are friendly and location is amazing. Please note there are no windows in the rooms due to the location. We are fine with that but it’s worth noting. They also provide tea and coffee in the room and a coffee machine in the common area. "

"No breakfast included. "

"We booked a runway view and it was fantastic watching so many international planes. The beds were incredibly comfortable and had a great sleep. Breakfast had so many choices and prepared us well for a long day of overseas travel."

"I stayed at this hotel when I arrived and departed through Heathrow. The staff was friendly and helpful. The restaurants were adequate. There is a lot of deferred maintenance that needs attention. During my first stay, the water was turned off. On the second visit, I reported to the front desk that the room temperature in my room was stuck at 25 degrees Celsius. It was miserable to be so hot and they didn’t do anything to fix it. On both stays, there were issues with the elevators."

"Clean and comfortable room. Staff was helpful and friendly. Bar area was very nice and food was great!"