Steigenberger Hotel Guangzhou

5.0 star property
Luxury Guangzhou hotel in Huadu District with free parking

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your current months are May, 2024 and June, 2024.
May 2024
June 2024
Reviews
8.2

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning
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Room options

Deluxe King Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Free bottled water
  • 12 Ping (40 square meters)
  • Sleeps 2
  • 1 King Bed

Executive Deluxe View Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Free bottled water
  • 15.12 Ping (50 square meters)
  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Twin Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Free bottled water
  • 12 Ping (40 square meters)
  • Sleeps 2
  • 2 Large Twin Beds

Executive Suite

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Free bottled water
Cable channels
  • 36 Ping (119 square meters)
  • Sleeps 2
  • 1 King Bed

Deluxe Suite

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Free bottled water
Cable channels
  • 30 Ping (99 square meters)
  • Sleeps 2
  • 1 King Bed

Grand Deluxe Twin Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Free bottled water
  • 15 Ping (50 square meters)
  • Sleeps 2
  • 2 Large Twin Beds

Grand Deluxe King Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Free bottled water
  • 15 Ping (50 square meters)
  • Sleeps 2
  • 1 King Bed

Executive Deluxe Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Free bottled water
  • 15 Ping (50 square meters)
  • Sleeps 2
  • 1 King Bed

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Steigenberger Hotel Guangzhou Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 13 out of 32 reviews" "
Rating 8 - Good. 10 out of 32 reviews" "
Rating 6 - Okay. 7 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Wing

Traveled with group, Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The hardware is good, new and pretty, but I think the staffs need more training if the hotel want to be rate as a 5 star hotel as stated. If this is a 4 star hotel, I will say experience is more of acceptable. Breakfast is disappointing, food is up to standard, but again, problem with staff training of their cleanliness, basic knowledge of what utensils are needed to prepare for various kinds of food. Some food especially drinks were literally empty without refill towards the end of breakfast time (half hour before) and coffee’s really bad, that can ruin a lot people’s morning.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verything good, but buffet breakfast is bad and extra buffet breakfast for is very expensive. RMB 160 per person. However the bed and pillow are very very comfortable whichblet me had a nice sleep, it is important for me
Stayed 2 nights in Dec 2019

10/10 Excellent

Kin Chung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Angeline

Stayed 5 nights in Oct 2019

2/10 Terrible

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service
Service not matching the quality of the hotel
The attitude of the front desk was really really bad, never really looked after the client and was not willing to admit mistakes. Lie about the description of the rooms, so make sure you check the room vs. photos on booking website. Room, lift lobby was dirty with dead flies lying around. Food at breakfast was lukewarm as best.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Close to ice world, very good! The balcony area is so big, can really fit a queen size bed! Wasting lots of space. Perfect if the room has outdoor hanging rack, that we can hang our wet swimming clothes. Breakfast buffet basically the same everyday.
Stayed 3 nights in Aug 2019

6/10 Okay

Tat Yuen

Traveled with family and small children
Disliked: Amenities
酒店要行10分鐘路程先到融創茂,酒店附近也沒有甚麼設施,如果有條路有啲商店直達商場就更好
Stayed 1 night in Apr 2024

6/10 Okay

Yi Lok

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
房間整潔舒適,裝修上檔次。但某姓林的前台女接待員態度極差。 問直通車位置,並沒有明確給客人指引,叫客人自己去查。 信用卡的$1000 押金也沒有再退房當刻檢查房間給確定,問什麼時候能確定退款,林接待員的回應是:我下班前 再問確定時間,回應是:不確定,不知道。 (假如客人附現金做押金,也要等到她下班才能拿押金走嗎?) 林小姐的解釋完全不合理,一不附合一般的酒店辦事情序。 本人已離開廣洲兩天,仍然沒有收到退款有沒有收到酒點的更進,事情不了了之。 本人不清楚這是該酒店的辦事手法或是林小姐的個人操手問題。 酒店環景裝修地店佳不錯,唯前台服務極另人反感
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with family
繼續加油,才對得起五星及房價
離融創商場走路8分鐘,位置非常方便!酒店2樓的中餐廳非常有水準,值得一試! 酒店早餐非常豐富,讓我第一天很後悔沒有早起去吃早餐:) 但是,萬達嘉華的入住辦理時間實在是太久了!直到傍晚6時後才能進房! 房間的隔音有改善空間,淺眠的人應該會要考慮一下! 晚上請人再多送兩瓶水,2個小時內4個電話後,水終於到了! 很明顯的,在酒店客人多的時候,員工應該是人手不足的! 房間打掃非常非常之慢,我們早上出門,掛上立即打掃,下午6點回來,還沒有清理房間,這種情形在任何的五星酒店應該都不會看見,而且,打掃的質量有待加強,因為才剛開業,浴室竟然都見不少的發霉!!不值這個位在花都區號稱五星接近千元的平日房價,(唯一值得讚一下的是面對湖的景色還不錯)
Stayed 2 nights in Dec 2019