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Reviews of Jumeirah Living Guangzhou - Residences

4.5 out of 5
Jumeirah Living Guangzhou - Residences
No 14 Zhujiang East Road, Tianhe, Guangzhou, Guangdong

Reviews

8.6

Excellent

Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 5 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

9.4/10

Cleanliness

7.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great extended stay hotel
This is a great extended stay hotel. Great kitchen and access to the hotel amenities is great. The service was nice and progressional
Stayed 3 nights in Oct 2019

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful property that is conveniently located in the heart of Guangzhou Central Business District. Nearby to a large mall, restaurants, subway and many other places of interest. Room was spacious and we were able to stay comfortably with our large family. Food service was kind and attentive to allergies and special requests. Highly recommend this property!
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Most excellent, but strange smell coming out from water drain specially in the toilet must have not been installed “trap” to eliminate sewer odour coming back, miscommunications between your co and Vehicle that we hired they dropped us at the wrong hotel , luckily not far. I have experienced lot better organised hotels where the transport to the exhibition was far greater than at jumerayah
Stayed 3 nights in Apr 2019
Response from Andy Chang on 2019/5/3
Dear Guest, Thank you for choosing Jumeirah Living Guangzhou as your home away from home. We appreciate your valuable feedbacks and comments. We sincerely apologize for the odor concerns from the bathroom, we will take all necessary precautions to avoid reoccurrence. In regards to the transportation, the pre-arranged vehicle was booked directly by the travel agent through a third party. We do apologize for the inconvenience caused during your arrival. Our Concierge team will be delighted to assist your future transportation bookings if needed. Once again, thank you for your comments and we look forward to welcome you back to Jumeirah Living Guangzhou in the near future. Sincerely, Andy Chang Hotel Manager

10/10 Excellent

TL

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
因入住的房間有點味道、公寓為我們轉到其他升級的房型，服務態度非常好
Stayed 1 night in Jan 2021
Response from Jessie on 2021/1/14
尊敬的宾客：感谢您下榻广州卓美亚礼庭公寓，非常感谢您对礼庭公寓服务的认可和好评。卓美亚集团因旗舰店迪拜卓美亚帆船酒店闻名于世，以其享负盛名的卓美亚传奇式服务为宾客打造宾至如归的家外之家。同时也很抱歉未能给您带来完美的入住体验，如果您在入住期间有需要协助的地方，请随时与我们联系，我们定竭诚为您服务。期待下次为您提供更完美的入住体验，祝你生活愉快！

10/10 Excellent

TL, Macau

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
因入住的房間有點味道、公寓為我們轉到其他升級的房型，服務態度非常好
Stayed 1 night in Jan 2021
Response from Jessie on 2021/1/14
尊敬的宾客：感谢您下榻广州卓美亚礼庭公寓，非常感谢您对礼庭公寓服务的认可和好评。卓美亚集团因旗舰店迪拜卓美亚帆船酒店闻名于世，以其享负盛名的卓美亚传奇式服务为宾客打造宾至如归的家外之家。同时也很抱歉未能给您带来完美的入住体验，如果您在入住期间有需要协助的地方，请随时与我们联系，我们定竭诚为您服务。期待下次为您提供更完美的入住体验，祝你生活愉快！

10/10 Excellent

Weng Peng

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2020

8/10 Good

IM MENG

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2020

8/10 Good

Verified traveler

Stayed 1 night in Aug 2019

8/10 Good

YOUNGSAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019