Reception

Reviews of Ibis Guangzhou Pazhou International Exhibition Center Hotel

3 out of 5
Ibis Guangzhou Pazhou International Exhibition Center Hotel
No.9 Xinhai Street, Xinjiao Middle Road, Guangzhou, Gaungdong

Reviews

7.4

Good

Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 2 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

9.0/10

Cleanliness

10/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Surprised
Stayed at the hotel for 2 nights whilst visiting Canton Fair. The hotel seems to have been very recently refurbished (I stayed there in Oct 2019) therefore it is very fresh, modern and comfortable. Rooms are spacious with a desk and a fair amount of space to walk around and were spotlessly clean - mine was a twin room. The room didn't have an iron or an ironing board which would have been handy. There is a "communal" laundry room downstairs which does have an iron if you are desparate, but everything is paid for via WeChat - no cash accepted, so bear that in mind. Staff could not have tried harder. There was an obvious language barrier, but they went out their way to use a translating app and provided better service than anything I could have expected - as I seemed to be the only Americano drinker in the hotel, the staff remembered me and when checking out they offered me one "for the road" which was very kind indeed. One drawback is the hotels location - it is in a residential area which is very pleasant to walk around but limited choice of shops/places to eat making it challenging. Also the nearest metro station (Datang) is about 3km away - meaning you will end up relaying on taxis most of the time. If you are visiting specifically for Canton Fair the hotel has organised a bus which leaves in the morning (8am) and returns at 6pm free of charge for residents which is convenient. The bus takes around 20mins to get to the exhibition centre.
Stayed 2 nights in Oct 2019
Response from Sunny on 2019/10/23
Thank you for sharing. We will use the best service to make your stay more comfortable. It is our honor for you to stay. Thank you again for your choice. We wish you all the best.

6/10 Okay

Man Kit Joe

Business traveler
Liked: Staff & service
Stayed 2 nights in Oct 2019
Response from Sunny on 2019/12/3
非常感谢亲爱的您给予我们的评价,希望您下次过来时我们能得到您更高的认可,祝您开心每一天~ Thank you very much for your comments. I hope we can get your higher recognition next time you come here. I wish you a happy day~

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務態度很棒
前台服務員Jasmine 非常好的態度也非常幫忙! 非常棒的員工! 回到酒店後要出門找吃的就很麻煩了!只能靠美團外送,要不然得吃飽再回酒店才行。
Stayed 4 nights in Oct 2019
Response from Sunny on 2019/11/6
非常感谢您的点名赞美哦,Jasmin小姐姐看到您的赞美很开心哦,希望您下次过来时,还是一样的开心哦~