Indoor pool, seasonal outdoor pool
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Reviews of Dongguan MCB Lake Hotel

4 out of 5
Dongguan MCB Lake Hotel
No.8, Ying Bin Road, Dongcheng District, Dongguan, Guangdong

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 66 reviews" "
Rating 8 - Good. 34 out of 66 reviews" "
Rating 6 - Okay. 13 out of 66 reviews" "
Rating 4 - Poor. 4 out of 66 reviews" "
Rating 2 - Terrible. 0 out of 66 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were peacocks. The breakfast was delicious, and the staff were nice.
Stayed 1 night in Mar 2021

4/10 Poor

Jun Toshio

Business traveler
Disliked: Cleanliness, staff & service
Not a great choice
The room was smelly and old. The receptionist did not speak english. I was not very satisfied overall.
Stayed 1 night in Aug 2020

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is probably my sixth or seventh stay at this hotel but it will be my last. I suspect the management has changed here again, and it shows. The room air-conditioning was utterly inadequate. Different members of staff gave different reasons for this but at the end of the day a five star hotel should have well functioning air-conditioning. They were physically switching it off. Constant complaining at the front desk got it switched back on for a while. I couldn’t get my room below 24° for the entire stay. And they even brought me a fan for it to get down for that. Not very many of the front desk staff have a decent grasp of English. Again, in a five star hotel that serves so many foreigners, English-speaking staff is a must. The Wi-Fi in the room is also inadequate. The internet isn’t western as it was. This hotel is a little way out of the main town. You have to get a taxi to and from anywhere. The taxis are very cheap so no problem on cost; the problem is with availability. Ask the front desk for the taxi and you can wait up to 30 minutes. The local taxes operate a surge system as well, so sometimes you will be asked to pay more for one to come out to the hotels location. The hotel is a lot quieter than it usually is, and I suspect reasons like I have outlined are contributory factors to that. One of my local helpers told me that “everyone” is now staying at the new Dongcheng International. That is where I will be staying next time.
Stayed 5 nights in Oct 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
The hotel looks fantastic, though don't be fooled.
The hotel was practically empty, it had a The Shining-esque feel to it. Most aspects seemed great, but ended up being disappointing. The outdoor pool is massive, but has a layer of dirt on the surface. There are three restaurants, the Brazilian restaurant had a buffet which was seemingly left untouched all day, with the meat being poor quality. The others seem very untrustworthy. The rooms were large, though clearly very old. There was a lovely bath, though the plug was too small for the plughole. A huge breakfast buffet, though much of the food was of poor quality, the yoghurts were 2 weeks out of date.There is a bar, though half the drinks aren't stocked, and the bartenders seemed to panic when asking for Cocktails that were on their menu. The actual room was clean and it was well maintained by the cleaning staff. The staff didn't speak much english, but were helpful when they tried. Not recomended.
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Jun T V

Liked: Cleanliness, room comfort
Disliked: Staff & service
A 7 out of 10
It’s a good hotel for the price you pay. Good for business trips, as the room is spacious and comfortable. Breakfast is very limited tho, with very few fruit options.
Stayed 1 night in Jul 2019

6/10 Okay

Prakash M

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019

6/10 Okay

Prakash M

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Stayed 5 nights in Feb 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plentiful varied breakfast, Chinese & Western style. Great omelettes! Staff helpful and friendly but remember to bring clean, crisp banknotes to chage up as dirty, creased or otherwise distressed ones will be refused!
Stayed 5 nights in Feb 2019

8/10 Good

Andrew, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely pleasant hotel in lovely surroundings.Very traditional furnishings and fittings. Staff polite and friendly. Excellent choice of food for breakfast. My stay was good value for money. Away from the city so quiet but short taxi ride if required to go into town.
Stayed 6 nights in Jan 2019

6/10 Okay

Albul

Disliked: Property conditions & facilities, room comfort
Old hotel. Bed is not comfortable.stains on the carpet. Staff not well trained
Stayed 1 night in Oct 2018

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

Shawn

Liked: Cleanliness, staff & service
Pool is always closed
Great hotel. Pool is always out. I stay here 5-6 times per year and earlier 80 % of the time that amazing outdoor pool is closed.
Stayed 4 nights in May 2018

8/10 Good

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace
Peaceful and beautiful location would like to have stayed longer
Stayed 1 night in Nov 2017

10/10 Excellent

Ruben, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
One of the Best features for this hotel is the Park nearby. Nice views, clean, safe and inspiring if you are a runner like me Other than that Hotel is big, clean, great rooms and an excellent breakfast included in most of the rates
Stayed 1 night in Oct 2017

8/10 Good

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great resort for the money
Great resort and stay. Bed is hard as a rock. Brazilian restaurant was more Chinese Brazilian. Not typical Brazilian food.
Stayed 1 night in Jul 2017

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Hotel
My first time in Dongguan for relax and this Hotel was a best option to relaxing.

6/10 Okay

Tiffany, US

Liked: Staff & service
The room is dated, including all the towels. Unless you are ready to jump into the pool or golfing, no amentity to speak of.

10/10 Excellent

Henry, Shenzhen (I am from Denmark but live and work in SZ)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice surprise
despite a "bad start" as the reservation was gone through yet - everything went out fine. Kindly, friendly, very service minded. The man from room service who came around 02.00 AM was really extreme service minded. Also Jen from Philippine was excellent both check in / out. My room no. was 391 - night between 20th - 21st August, 2016

8/10 Good

Pak Tang Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Surrounded by green but not that convenient
The reception couldn't find my booking record and took quite some time to figure it out. And there's no option with breakfast on hotels.com, and the separately it charges 150RMB per person - that's too much!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

awad, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Good Hotel

6/10 Okay

Randall, Wichita, KS, USA

Liked: Staff & service, room comfort
Nice place
I stayed here back when it was a Sofitel. In my opinion it has gone downhill but it is still a nice place. Tried to order wine off of their wine list but they were out of more than they had.

6/10 Okay

WahTai

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

WahTai

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Chi Yuen calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

YOONKI

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
대체로 만족합니다만 시설 관리가 미비하고 청결도가 부족합니다.
Stayed 3 nights in Aug 2019

10/10 Excellent

Cheng Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still good especially if you want a quiet place
Tangla is a little bit old but still okay, environement is very green and quiet, the swimming pool is huge and there are good food options. The only thing is that it is quite remote from city center so when I want to be close to mall and live area, I suggest to stay at Kande
Stayed 2 nights in Jun 2019

8/10 Good

WahTai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

YUI WING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Ricky, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店是一間好的度假酒店,為一交通不方便,如酒店有車來回市中心就比較好一些.
酒店需言舊一些,整體還可以,酒店有很大室外泳池,有很美公園,有孔雀,自助餐巴西燒烤不错,如果食物多一些選擇就好.
Stayed 1 night in Aug 2018

4/10 Poor

MAN KAI

Disliked: Property conditions & facilities
餐飲服務不理想，很多設施都老化了，人數差
Stayed 1 night in Jun 2018

10/10 Excellent

bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Fantastic
Stayed 1 night in May 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi hotel met prima wifi en restaurants.
Mooi hotel, gelegen aan een mooi meer. Het zwembad was niet toegankelijk maar zag er erg aantrekkelijk uit, net een zwembad van een hotel in Spanje! Prima WIFI, ook een goede verbinding met Europa. Japans restaurant is prima! Braziliaans grill restaurant serveert prima vlees! Ontbijtbuffet is zeer degelijk en de keuze zeer groot! Hotelkamer is netjes maar heeft niet de grote luxe van de Chinese 5* hotels, echter zéér degelijk comfort (bed ietsje te hard) Prima prijs/kwaliteit
Stayed 2 nights in May 2018

10/10 Excellent

seung wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
短線渡假之選
酒店價錢吸引，環境優靜，祗是維修設施開始殘舊，這點非常重要
Stayed 1 night in May 2018

8/10 Good

antenor, são Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conforto
Exelente hotel , custo benefício exelente ,Boa infra estrutura .recomendo 10 min do centro comercial!

6/10 Okay

Yau Chiu

It is a bit too old, location is not close to any shopping / food mall , not convenience

8/10 Good

Kim ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Antti

Liked: Cleanliness, property conditions & facilities
Better Chinese option.
2 nights in Tangla were average+ experience. Negative things were mostly related to really hard bed and soft pillows that were not good for my neck or back. Also the Brazilian barbeque buffet was really expensive and big disappointment. Flat beer, warm soft drinks and reallys cheap side dish options. The meat was great, though. Breakfest was ok but not on "Marriot level".
Stayed 2 nights in Mar 2018

6/10 Okay

Pedro

Liked: Cleanliness, staff & service, room comfort
The hotel is old and far from the city.
Stayed 6 nights in Jan 2018

10/10 Excellent

Chin Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

seung wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
價格合理，泳池一流。
酒店已經不是一次入住，需然四週比較偏，但作為渡假是不錯之選，等別是各餐廳食物不錯，可是今次入住發現維修保養開始出現問題，僅有之娛樂如酒吧，卡拉ok全部要預定才開門。這的確有點掃興。希望酒店留意一下。
Stayed 2 nights in Sep 2017

8/10 Good

Bing Kuen

Liked: Staff & service
Stayed 1 night in Aug 2017