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Rating 10 - Excellent. 323 out of 1002 reviews" "
10 - Excellent
323
Rating 8 - Good. 372 out of 1002 reviews" "
8 - Good
372
Rating 6 - Okay. 197 out of 1002 reviews" "
6 - Okay
197
Rating 4 - Poor. 68 out of 1002 reviews" "
4 - Poor
68
Rating 2 - Terrible. 42 out of 1002 reviews" "
2 - Terrible
42
8.0/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
7.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
frances
Traveled with partner
2024/3/22
Colonial experience in the center of everything!
frances
Stayed 2 nights in Mar 2024
Response from ANGELES BAUTISTA JAIMES GERENTE DE VENTAS on 2024/3/22
Response from ANGELES BAUTISTA JAIMES GERENTE DE VENTAS on 2024/1/25
gracias por hospedarse con nosotros
6/10 Okay
Craig
2024/1/23
Great location.
A couple issues the door did not lock unless you slammed it, sorry to my neighbor lol did not work any better after I reported it. I extended my stay 2 days took me trip 5 trips to front desk to confirm i can stay in same room and get new updated key card, apparently personal who do reservations only work periodically, was not resolved until i was locked out of my room.
I have stay here many times and will in the future as i think this was just a 1 off and not the norm for this economical gem in centro.
Craig
Stayed 5 nights in Jan 2024
Response from ANGELES BAUTISTA JAIMES GERENTE DE VENTAS on 2024/2/9
The building has a lot of history and character and is convenient to the city center. The table in our room could have been wiped cleaner. The remote was not legible but I could trade it at the front desk for one that was usable. There was a bit of dust in the corners of the room. However it was spacious enough and met our needs.
Wendall
Stayed 1 night in Jan 2024
Response from ANGELES BAUTISTA JAIMES GERENTE DE VENTAS on 2024/1/25
gracias por hospedarse con nosotros
8/10 Good
Nestor
2024/1/13
Nestor
Stayed 4 nights in Jan 2024
Response from ANGELES BAUTISTA JAIMES GERENTE DE VENTAS on 2024/1/14
A very convenient stay with excellent access to the Center Viejo! The long distance Camionera Central Nueva is now easily reached by the new electric Tren from the nearby Independencia station a short walk from the hotel.
The staff was very helpful even adding an extra heater for the seasonal cold nights. There was also an extra blanket in the room which I added after the first night.
I have stayed here years ago and this time I found a more modern, clean, quiet and relaxing place. Highly recommended.
Scott
Stayed 2 nights in Jan 2024
Response from ANGELES BAUTISTA JAIMES GERENTE DE VENTAS on 2024/1/10
The hotel itself was clean but very basic. Rock hard mattress with the worst hardest pillows ever imaginable. We were wormed by a tour guide and a cab driver how dangerous the neighborhood was. At night the square immediately outside the hotel is full of homeless people and drug addicts. In the day the homeless use the fountain to wash clothes and then drink and sleep. If you have kids or a family, or plan on being out past dark, do not use this hotel. I’m a tall big guy and I felt really unsafe. Pay a few bucks more for a hotel near the university or cathedral and be safe.
Breakfast was 300 pesos which was just ok… better can be found in the site seeing areas easily
I will definitely not return.
ryan
Stayed 3 nights in Nov 2023
Response from EDGAR OCTAVIO BAROCIO ASESOR VENTAS on 2023/11/6
GRACIAS POR SU COMENTARIO Y UNA DISCULPA POR LOS INVENIENTES LO ESTEMOS TOMANDO EN CUENTA
Very nice and, peaceful and beautiful. The only thing I was disappointed in was that the internet was very slow and channels on tv out due the day time??
Robert
Stayed 7 nights in Oct 2023
Response from ANGELES BAUTISTA JAIMES GERENTE DE VENTAS on 2023/10/18
gracias por sus comentarios ya estamos trabando en corregir esos detalles
This hotel was an absolute gem!
Close to the city center and staff was extremely friendly. The hotel was also very taxi & Uber accessible.
Luis
Stayed 4 nights in Sep 2023
Response from ANGELES BAUTISTA JAIMES GERENTE DE VENTAS on 2023/10/2
gracias por hospedarse con nosotros
6/10 Okay
Maricela
Traveled with family
2023/9/27
Liked: Cleanliness
Muy buena ubicacion y las mucamas muy amables, pero si le hace falta que le proporcionen al huesped mas cosas! Se nos nego el hielo habiendo un calor! que por que no tenian , ni un refri, ni un microondas , y su respuesta era que no tenian...ahh no hay internet!!
Maricela
Stayed 7 nights in Sep 2023
Response from ANGELES BAUTISTA JAIMES GERENTE DE VENTAS on 2023/9/27
GRACIAS POR SUS COMENTARIOS UNA DISCULPA POR LOS INCONVENIENTES
2/10 Terrible
Victor
2023/9/14
Victor
Stayed 8 nights in Sep 2023
Response from ANGELES BAUTISTA JAIMES GERENTE DE VENTAS on 2023/10/10
My only complaint is 3 different days the maid woke me up banging on the door even when i had the do not disturb sign out. I think they just ignore the sign and do as they please, which is not customer friendly.
Craig
Stayed 5 nights in Jun 2023
Response from EDGAR OCTAVIO BAROCIO ASESOR VENTAS on 2023/8/24
Gracias por su retroalimentación estaremos tomando en cuenta para mejorar su estadía
10/10 Excellent
Bibyano
2023/7/3
Bibyano
Stayed 3 nights in Jun 2023
Response from EDGAR OCTAVIO BAROCIO ASESOR VENTAS on 2023/8/24
Muchas gracias por comentar Esperamos vuelva pronto
8/10 Good
JULIO
2023/6/30
Liked: Cleanliness, staff & service
JULIO
Stayed 7 nights in Jun 2023
Response from EDGAR OCTAVIO BAROCIO ASESOR VENTAS on 2023/8/24
Esperamos vuelva pronto
8/10 Good
cielo
Traveled with family
2023/6/28
Good property
cielo
Stayed 3 nights in Jun 2023
Response from EDGAR OCTAVIO BAROCIO ASESOR VENTAS on 2023/8/24
It was close to everything , beautiful property but Beds were very uncomfortable, cheap toilet paper, small bathroom, no fridge , Ac sucked . You get what you pay for ! Wouldn’t stay here again . I would rather pay more & stay elsewhere .
If you get a room facing the main street, don’t expect to sleep. There are bars all around blasting music till 3am. A/C could of been a lot better. No iron. No hair dryer. No fridge.