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Hotel Riu Plaza Guadalajara

Photo gallery for Hotel Riu Plaza Guadalajara

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
Free minibar items, in-room safe, desk, iron/ironing board

Overview of Hotel Riu Plaza Guadalajara

Hotel Riu Plaza Guadalajara

4.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
Av. Lopez Mateos 830 Col. Chapalita, Guadalajara, JAL, 44500

Explore the area

  • Popular LocationLa Minerva15 min walk
  • Popular LocationExpo Guadalajara18 min walk
  • Popular LocationLos Arcos de Guadalajara18 min walk
  • AirportGuadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)35 min drive

Choose dates to view prices

About this area

Guadalajara

Located in Guadalajara's Chapalita neighborhood, Hotel Riu Plaza Guadalajara is in the city center. Refuge Cultural Center and Telmex Auditorium are cultural highlights, and some of the area's notable landmarks include La Minerva and University of Guadalajara Assembly Hall. Check out an event or a game at Jalisco Stadium, and consider making time for Avienda Chapultepec, a top attraction not to be missed.

What's nearby

  • La Minerva - 15 min walk
  • Expo Guadalajara - 18 min walk
  • Los Arcos de Guadalajara - 18 min walk
  • La Gran Plaza Fashion Mall - 8 min drive
  • World Trade Center - 8 min drive

Getting around

  • Santa Filomena Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 35 min drive

Restaurants

  • Decapolis – Serves breakfast and lunch.
  • Chardonnay – Restaurant offering fusion cuisine. Serves dinner.

About this property

Hotel Riu Plaza Guadalajara

Luxury Guadalajara hotel in Chapalita, near La Minerva
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 550 rooms feature modern comforts like flat-screen TVs with satellite channels, along with free WiFi. Other amenities available to guests include 24-hour room service, minibars (stocked with some free items), and coffee makers.
Hotel Riu Plaza Guadalajara offers 550 air-conditioned accommodations with minibars (stocked with some free items) and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, RENOVA. Services include massages.

The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 65 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: MXN 65 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Riu Plaza Guadalajara
Riu Plaza Guadalajara
RIU Plaza Guadalajara Hotel
RIU Plaza
Riu Plaza Guadalajara
Hotel Riu Plaza Guadalajara Hotel
Hotel Riu Plaza Guadalajara Guadalajara
Hotel Riu Plaza Guadalajara Hotel Guadalajara

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 1485 out of 2078 reviews
5 - Excellent 71%
Rating 4 - Good. 396 out of 2078 reviews
4 - Good 19%
Rating 3 - Okay. 112 out of 2078 reviews
3 - Okay 5%
Rating 2 - Poor. 45 out of 2078 reviews
2 - Poor 2%
Rating 1 - Terrible. 40 out of 2078 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Disliked: Staff & service
The front desk staff are terrible. They have the worst attitude ever. The elevators full at people during pandemic. They sale this rooms with a private lounge were you can seat and have snacks. They were no snacks nobody willing to help. Worst hotel ever!
Stayed 2 nights in Jul 2021

3/5 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and brand new
Stayed 4 nights in Jul 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d like everyone here and the food it’s delicious!!, Great service very comfortable beds, The room had everything we needed for our stay, Thank you to all the staff at Riu Guadalajara!!, You do an amazing job!!🙏🙏👍👍😃😀😉
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pay it parking lot every time you go out
Stayed 1 night in Jul 2021