Terrace/patio
Check availability

Reviews of Baruk Guadalajara Hotel de Autor

4.5 out of 5
Baruk Guadalajara Hotel de Autor
LAZARO CARDENAS 3447, COL JARDINES DE LOS ARCOS, Guadalajara, JAL

Reviews

8.4

Very Good

Rating 10 - Excellent. 663 out of 1067 reviews" "
Rating 8 - Good. 172 out of 1067 reviews" "
Rating 6 - Okay. 83 out of 1067 reviews" "
Rating 4 - Poor. 57 out of 1067 reviews" "
Rating 2 - Terrible. 92 out of 1067 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Magdalena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, I highly recommend
Stayed 3 nights in Apr 2024

10/10 Excellent

loco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 2 nights in Apr 2024

4/10 Poor

OSCAR

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in was terrible, made me pay extra deposit, they made me do a room inventory and tried to make me sign 30 pages to agree on each item, they claimed there was a mistake on the fare I was given for the room I was booked in with Expedia. On the positive side property is very well kept, room was great. Good service from bell boys and valet parking
Stayed 1 night in Apr 2024

10/10 Excellent

Edwin, McAllen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, staff was amazing, very eco-friendly, and always willing to help. I would definitely recommend it to someone who will use their amenities and will spend some time at their hotel. I was able to check out at noon and there are so many great restaurants nearby.
Stayed 2 nights in Apr 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

juana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Rooms are spacious and clean. The hotel itself is very nice. Staff is courteous and go above and beyond to ensure you have a pleasant experience.
Stayed 2 nights in Mar 2024

8/10 Good

Irwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

jesus

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable.
Stayed 4 nights in Mar 2024

10/10 Excellent

Filemon

Liked: Cleanliness, staff & service, property conditions & facilities
The best place to stay in Guadalajara
Stayed 7 nights in Mar 2024

10/10 Excellent

Eduardo, El paso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 4 nights in Mar 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed several times at this hotel and it never disappoints! Overall, great stay!

8/10 Good

Luis

Stayed 1 night in Feb 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff, don’t like that they don’t have a refrigerator in room.
Stayed 1 night in Jan 2024

10/10 Excellent

isis, Stockton

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great except for i didnt like shower heads …. i don’t wash my hair everyday and shower heads right over head , so it was difficult to just take a body shower …. girl problems, iykyk
Stayed 4 nights in Jan 2024

10/10 Excellent

Filemon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanness, friendly staff, doormen are always attentive and respectful! Thank you !!!!!!
Stayed 1 night in Dec 2023

10/10 Excellent

Gerardo

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Jose

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Our stay was 3 out of 5 because we had few issues with the water, the door in the bathroom and the air conditioning unit. In general the rooms are big and spaceous but too many issues. The water came out brown for a full day. I reported this the next day to the operations manager, he promised to fix it and when we came back at night we still had the brown water issue. The door in the bathroom was stuck and it never got fixed even after reporting it several times and to the manager in person. The air conditioning makes a very loud beeping every time you open or close the door of the room or you change the temperature in the thermostat, this was never fixed. Apparently that is standard, horrible! The noise in the late night is horrible, people shouting and slamming doors without anyone to stop them. The room upstairs had a late clean up one day and the noise was awful for about 45 minutes around 10 pm. Also, they did not clean the room the first day, when I asked why, they said because the housekeeper of that area got sick...what an answer. Overall the hotel is fine but I do not recommend to stay here if you want to have a nice quiet confortable night and rest. Also the pillows are the worst I have ever slept on in my entire life. 👎 The operations manager is is kind and courteous but Lacks of supervision and follow up when something is on his hands to be done and confirmed in my opinion.

10/10 Excellent

Ernesto

Stayed 1 night in Dec 2023

8/10 Good

Elia

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Warqa

Stayed 1 night in Dec 2023

8/10 Good

Silvia

Stayed 1 night in Dec 2023

8/10 Good

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe they gave the wrong guest the room upgrade. Even though you stayed at hotel and was a VIP guest they dtill charged for water and parking
Stayed 2 nights in Dec 2023

10/10 Excellent

guillermo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very respectful and helpful. Love the welcome with the turquish coffe.

10/10 Excellent

Warren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Day
We had an amazing stay after a work weekend. It was great to relax before heading back to the states.
Stayed 1 night in Nov 2023

10/10 Excellent

ZOE, Queretaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Friendly staff
Stayed 6 nights in Oct 2023

10/10 Excellent

Marla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it so much we came back!
Stayed 2 nights in Nov 2023

10/10 Excellent

Mayra, Hayward

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the hotel. Staff is very friendly and helpful. We requested a room in the top floors and they did everything possible to make it happen. We had the most amazing view of the city.
Stayed 2 nights in Nov 2023

10/10 Excellent

Marla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, clean rooms. EXCELLENT food. Love this place. Will be back!
Stayed 2 nights in Nov 2023

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. We would come back in the future.
Stayed 1 night in Oct 2023

6/10 Okay

elizabeth odette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Llegue a las 5pm para hacer mi check in y tuve que esperar como por media hora para la entrega de la habitación. Adicional a que la limpieza de la habitación la hicieron a las 9pm al día siguiente. La habitación presentaba un poco de mal olor también.
Stayed 2 nights in Oct 2023

10/10 Excellent

Gabrielle, Spring

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Baruk Guadalajara! The view from the room was amazing. Very clean and friendly staff. Definitely will be returning!
Stayed 3 nights in Oct 2023

10/10 Excellent

Brent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room and we had a great view.
Stayed 3 nights in Oct 2023

8/10 Good

Luis

Traveled with partner
Liked: Cleanliness, staff & service
Was great get a good with a view . Wi are couple and we stayed for some hours and. We enjoy the view. Will back soon
Stayed 1 night in Oct 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Jaclyn

Stayed 1 night in Oct 2023

2/10 Terrible

Walter

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checks in they said they don’t know anything about vip The room was dirty, no cold ac
Stayed 3 nights in Oct 2023

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room .. we love higher floor .
Stayed 1 night in Oct 2023

10/10 Excellent

ILDEFONSO, COMMERCE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient for the location. It is good for business and personal trips.
Stayed 3 nights in Sep 2023

10/10 Excellent

Verenise

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great Stay
El servicio es genial, el hotel esta muy centrico, tienen servicio de restaurante. La verdad muy agusto las dos noches que estuvimos ahi, todas las personas que nos atendieron fueron muy amables.
Stayed 2 nights in Sep 2023

10/10 Excellent

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room. It had a great view I was located on the 9th floor. Very clean! Walking distance from great places to eat.
Stayed 3 nights in Sep 2023

10/10 Excellent

Juanita

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, rooms are very big and very comfortable. very clean, and has a amazing city view. The staff is very friendly. i don't recommend the tours that the hotel offers very bad service. make your research on the tours.
Stayed 5 nights in Sep 2023

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Sep 2023

10/10 Excellent

Gumaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Brianna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent highly recommend
Stayed 1 night in Aug 2023

10/10 Excellent

Rosa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and the view was amazing. And the staff was very friendly.
Stayed 1 night in Aug 2023