Grugahalle Tours

Booked 2 adults and 2 children and requested family room or adjoining rooms. Was told rudely at check in rooms on different floors! For breakfast , we ate in front of the lift on a side table as not enough space if multiple people eat at once. Paying to park was strange experience and hotel refused to help as outsourced. Was €12.50 a night. Woken up this morning by loud drilling from nearby room. Handwash empty and we ran out of toilet roll as they only enter rooms after 3 days. Hotel currently opposite building site.