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Reviews of Grindelwalderhof

3 out of 5
Grindelwalderhof
Dorfstrasse 155, Grindelwald, BE

Reviews

9.2

Wonderful

Rating 10 - Excellent. 224 out of 368 reviews" "
Rating 8 - Good. 121 out of 368 reviews" "
Rating 6 - Okay. 17 out of 368 reviews" "
Rating 4 - Poor. 4 out of 368 reviews" "
Rating 2 - Terrible. 2 out of 368 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Clarke

Stayed 2 nights in Sep 2023

10/10 Excellent

Mark

Stayed 2 nights in Sep 2023

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is kind and helpful. Room was what to be expected for a 3 star hotel but clean and fairly spacious
Stayed 1 night in Feb 2023

10/10 Excellent

Jorge

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Staff was excellent, room large for European standards, great breakfast , close to everything.
Stayed 3 nights in Oct 2022

8/10 Good

Pornchai

Stayed 3 nights in Sep 2022
Response from Juri Pelizzoni Hotel Manager on 2022/10/21
Thank you very much for your feedback. Kind regards.

10/10 Excellent

Antonio, LAND O LAKES

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and two kids stayed here for 1 night and had a great experience. The two Italian girls working the front desk went above and beyond to make sure we had a pleasant stay. Our room was beautful with views of the Swiss Alps. I which we could have stayed here longer.
Stayed 1 night in Jul 2022

10/10 Excellent

Maryam

Stayed 1 night in May 2022

10/10 Excellent

Lisa

Stayed 1 night in Apr 2022

6/10 Okay

Katherine

Traveled with family
Liked: Cleanliness
Gorgeous view.. clean comfortable beds. Notably missing coffee machine. Not enough toilet paper for our stay.
Stayed 2 nights in Apr 2022
Response from Juri Pelizzoni - Hotel Manager on 2022/5/14
Dear Miss Katherine, Thank you very much for your kind review. We apologize about the toilet papier, I will tell to our housekeeping to put more in the rooms. About the coffee machine, every room dispose of tea/coffee facility (Kettle), but the coffee machine is just at disposal in our suite. Hoping to welcome you again in our hotel we remain at your disposal for any further information you may need. Kind regards. Juri Pelizzoni Hotel Manager

10/10 Excellent

Andrei

Stayed 1 night in Apr 2022
Response from Juri Pelizzoni - Hotel Manager on 2022/5/14
Dear Mr Andrei, Thank you very much for your wonderful review. Hoping to welcome you back in our hotel, we remain with our best regards. Kind regards. Juri Pelizzoni Hotel Manager

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and wonderful location. Closed walk from the train station. The view from our balcony was awesome..
Stayed 2 nights in Mar 2022
Response from Juri Pelizzoni - Hotel Manager on 2022/5/14
Dear Mr Tommy, Thank you very much for your amazhing review. Awaiting of welcoming you in our hotel, we remain at your disposal for any further information you may need. Kind regards. Juri Pelizzoni Hotel Manager

10/10 Excellent

ALICIA

Stayed 1 night in Mar 2022

6/10 Okay

Ms A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2022

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. We enjoyed our stay and would definitely come back.
Stayed 2 nights in Dec 2021

10/10 Excellent

Mary Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Convenient location. Great breakfast. Surrounded by beautiful mountains. Tons of things to do for all ages. Grindelwald was our favorite place we stayed in Switzerland.
Stayed 2 nights in Oct 2021
Response from Juri Pelizzoni - Hotel Manager on 2021/11/3
Dear Guest, thank you very much for your positive review. We are glad that your overall stay in our hotel was nice and that you enjoyed your time. We would be more than happy to welcome you back for another visit in our hotel.

10/10 Excellent

Mohammed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellwnt property with amazing views, lovely welcome with swift chieck in, the room was amazing with a balcony overlookkng the Eiger Mountain range. Lovely Breakfast with friendly staff, we really enjoyed the Sauna after a long day of sightseeing... we will be back !!
Stayed 1 night in Oct 2021
Response from Juri Pelizzoni Hotel Manager on 2021/10/17
Dear Guest, thank you so much for the wonderful feedback! Your review is a great motivation to our team who strives to provide memorable guest experiences. We loved to read that you had such a great stay during your travel to Grindelwald - we can't wait to see you again soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, centrally-located hotel with a sauna
Extremely kind staff to welcome us to the hotel. The location is also very central and close to good restaurants and the cable car station to First. The (private) sauna is also a treat after a long walk!
Stayed 2 nights in Sep 2021
Response from Juri Pelizzoni Hotel Manager on 2021/10/17
Dear Guest, thank you very much for this lovely comment which has been gratefully received. It was a pleasure to read about your satisfaction and we are very glad that you had an "absolutely fabulous stay" with us. We are looking forward to welcome you again! Best regards.

10/10 Excellent

kelly

Stayed 2 nights in Sep 2021

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel 😁
Had a fantastic stay at Grinderwalderhof, very helpful and friendly staff, great roomy rooms & the view is unbelievable! Highly recommended stay!
Stayed 1 night in Sep 2021
Response from Juri Pelizzoni - Hotel Manager on 2021/9/15
Dear Guest, thank you for your wonderful review! Our greatest aim is to make our guests' stay as pleasant as possible and we are very pleased to read that we have achieved this goal. We are happy that you felt comfortable and that you enjoyed your time at the Hotel Grindelwalderhof. We look forward to welcome you again soon!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Juri Pelizzoni - Hotel Manager on 2021/9/10
Dear Mr Jody, Thank you very much for your nice feedback. We are glad to hear you that you enjoyed the stay with us. Awaiting of welcoming you again in our hotel, we remain with our kind regards. Have a nice weekend.

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service
IT was a great balcony experience
Stayed 3 nights in Aug 2021
Response from Juri Pelizzoni - Hotel Manager on 2021/9/11
Dear Guest, thank you very much for your nice rating. We are very delighted to read that you have enjoyed your stay in the hotel as well as our facilities. Kind regards.

8/10 Good

Yahya

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2021
Response from Juri Pelizzoni - Hotel Manager on 2021/9/11
Dear Guest, thank you very much for your positive review. We are glad that your overall stay in our hotel was nice and that you enjoyed your time. We would be more than happy to welcome you back for another visit in our hotel. Kind regards.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, walking distance to train station, lots of restaurants or local bus to cable car station Nice breakfast buffet. Limited amount of people in dining room due to COVID restrictions
Stayed 2 nights in Aug 2021
Response from Juri Pelizzoni - Hotel Manager on 2021/9/11
Dear Guest, thank you for taking the time to share your great review with us and with the other guests. We are very happy to read that you had a good experience at the Hotel Grindelwalderhof. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcome you again during your next trip to Grindelwald.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service
Very well located and staff was very helpful
Stayed 1 night in Jul 2021
Response from Juri Pelizzoni - Hotel Manager on 2021/9/11
Dear Guest, we would like to take the opportunity to thank you for your very good recommendation and review. We would be more than happy to welcome you back.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on main street in town, near Firstbahn gondola, with food market on block and many eating and drinking options nearby. Rooms clean and well-appointed, included breakfast good, and friendly and helpful staff. Would definitely stay again.
Stayed 2 nights in Jul 2021

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Renat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience. Top location, top service!
Stayed 1 night in Dec 2020
Response from Remo Engeloch, Manager on 2021/1/5
Thank you very much for this nice feedback. See you nexttime in Grindelwald.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location
Great location and staff. Amazing view from porch.
Stayed 2 nights in Aug 2020
Response from Angela, Reception on 2020/8/12
Thank you so much for your great review and the amazing photograph! We look forward to see you again in our hotel.

10/10 Excellent

Ramona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing grindelwad
Beautifull hotel and very well located 5min from train station. Inside room very clean staff very polite amazing view from balcony.best place to stay in grindelwald.
Stayed 4 nights in Jul 2020
Response from Reception Team, Hotel Grindelwalderhof on 2020/7/9
Dear Ms Ramona, Thank you very much with your great review! We are glad that you are satisfied with our service, we look forward to see you again!

10/10 Excellent

nancyj, lake county, il

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is the perfect hotel for a switzerland stay. it is everything you imagine a swiss hotel would look like. so charming! the staff is amazing, the rooms are well decorated and the location is spot on! loved our stay here.
Stayed 1 night in Sep 2019
Response from Rezeption on 2020/3/25
Dear Nancyj, thank you so much for staying with us and for taking the time and leaving us this wonderful feedback! We are very happy, that you had a great time in our hotel and hope to see you again soon! Best wishes from Grindelwald!

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Mar 2020
Response from Rezeption on 2020/3/16
Dear Guest, thank you so much for your feedback! Best wishes from Grindelwald!

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020
Response from Rezeption on 2020/3/16
Dear Guest, thank you so much for your feedback! Best wishes from Grindelwald!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Rezeption on 2020/2/26
Dear Guest, thank you so much for staying with us and for your good review. Best wishes from Grindelwald!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had an amazing view. The desk, cleaning and breakfast staff were all very polite and diligent. The breakfast buffet was very well run.
Stayed 4 nights in Feb 2020
Response from Rezeption on 2020/2/19
Dear guest, thank you so much for staying with us and for taking the time to leave us this wonderful feedback! We are very happy, that you had a great time in our hotel and hope to see you again soon! Best wishes from Grindelwald!

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff, excellent location, great for families and reasonably priced. Apartment room allowed us to cook meals and breakfast was included.
Stayed 5 nights in Feb 2020
Response from Rezeption on 2020/2/15
Dear Guest, thank you so much for your feedback! Best wishes from Grindelwald!

8/10 Good

Ertim, Zurich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Hotel was very clean throughout and staff was friendly.
Stayed 2 nights in Jan 2020
Response from Rezeption on 2020/2/4
Dear Guest, thank you so much for your feedback! Best wishes from Grindelwald!

8/10 Good

Brett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020
Response from Reception on 2020/1/12
Dear Guest, thank you so much for your feedback! Best wishes from Grindelwald!

10/10 Excellent

Hairul Muna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Winter retreat
Very clean and cozy apartment. Excellent location. Right in front of bus stop to Bodmi Arena where we have ski lessons. Also 1 min walk to Buri Sports for our ski equipment rental Breakfast was cozy and sufficient to start our day. Staff very friendly and helpful. Would definitely recommend this place to friends
Stayed 3 nights in Jan 2020
Response from Reception on 2020/1/8
Dear Guest, thank you so much for staying with us and for taking the time and leaving us this wonderful feedback! We are very happy, that you had a great time in our hotel and hope to see you again soon! Best wishes from Grindelwald!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a room with superb Mountain View! Really awesome! We had a pleasant stay here! The room was clean and comfortable.
Stayed 1 night in Dec 2019
Response from Reception on 2020/1/1
Dear Guest, thank you so much for your feedback! Best wishes from Grindelwald!

8/10 Good

Abhinav

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Reception on 2020/1/1
Dear Guest, thank you so much for your feedback! Best wishes from Grindelwald!

8/10 Good

Kevin

Liked: Staff & service
Stayed 2 nights in Oct 2019
Response from Reception on 2019/12/17
Dear Guest, thank you so much for your feedback! Best wishes from Grindelwald!

10/10 Excellent

Rob, Colorado

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and wonderful staff that were so friendly and helpful. Parking is tight but parking plaza for 25 euro per day close by if needed. Great breakfast and room.
Stayed 3 nights in Oct 2019
Response from Reception on 2019/10/14
Dear Rob, thank you so much for staying with us! It was our pleasure to have you here and we hope you visit Grindelwald again soon! Best wishes!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have got a room facing the mountain and the location is good which is only 8mins away from the station and 5mins from the First station.
Stayed 1 night in Sep 2019
Response from Reception on 2019/10/11
Dear Guest! Thank you for taking the time and leaving us a review. We are so happy, that you found our location convenient for exploring Grindelwald. There is so much to see and do here! We hope to welcome you back to the Grindelwalderhof Hotel in the future. Have a great day!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Good breakfast. Comfortable room. Only wish they would have provided a small tube of toothpaste, but that's being picky.
Stayed 1 night in Oct 2019
Response from Reception on 2019/10/6
Dear Guest, thank you so much for staying with us and for your good review. Best wishes from Grindelwald!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Reception on 2019/10/1
Dear Guest, thank you so much for your wonderful feedback and for staying with us! Best wishes from Grindelwald!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good pick
Staffs are very helpful and there is a small supermarket just downstairs and close at 7pm. Stunning view from the room since there is just a mini golf course in the front and no building hiding the beautiful view, lovely balcony which allow you to chill and enjoy the lovely view.
Stayed 2 nights in Sep 2019
Response from Reception on 2019/9/30
Dear Guest, thank you so much for taking a moment and leaving us a feedback! We very much appreciate it and we are happy, that you had a nice time staying with us! Best wishes from Grindelwald!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big, clean and quiet. Staff is very nice. Breakfast is also excellent! We enjoyed staying here.
Stayed 1 night in Sep 2019
Response from Reception on 2019/9/27
Dear Guest, thank you so much for taking a moment and leaving us a feedback! We are happy to hear, that you enjoyed your stay with us in Grindelwald and you were satisfied with our service! Hope to see you again soon! Best wishes from Grindelwald!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, room was big and clean, good breakfast as well. We enjoyed staying there.
Stayed 1 night in Sep 2019
Response from Reception on 2019/9/27
Dear Guest, thank you for your positive review of Hotel Grindelwalderhof! We appreciate your kind words about our staff and will be sure to share your comments with them. We hope to see you again soon!