「For my purposes of visiting an unwell relative, it was perfect. However, if you don’t know the area it appears a bit run down. The appartments themselves have good security with cctv. I booked through travel site and found communication was not easy. I have a feeling the owners are new to letting their appartments so hopefully teething issues. The cleanliness was ok but I again suspect that it was a rush job to prepare for our stay. The apartment location is central and a short walk to the train...
「From the moment we booked we could tell this apartment was something special. My children couldn't wait to visit and explore all the tech in the apartment and they absolutely loved it! It was clean, comfortable and in the most perfect location. We couldn't recommend this apartment enkught and would love to come back. 」
「We could’nt get access into the property and couldn’t get hold of the managing agent, spent 2 hrs trying to get in, gave up and the whole area was fully booked. Absolute nightmare. The check in instructions were to download an app and then there were no details like property number, none of the key boxes were responsive. Contacted Expedia and spent a further 2 hrs on the phone to them and they also could not get in touch with the managing agent. The building had poor lighting outside and was...
「Dirty. Down a dirty alley. Smells of smoke and bad toilets. Well that was even unflushed!!. Sticky surfaces, worn down furnishings and bathroom, lack of tlc and maintenance. 」
「Never stay here. Was filthy looked like a crack house no communication at all.
Had to find somewhere else last minute for 5 people as I wouldn’t put my worst enemy in this house! 」
「One space to park right on the corner of a round about so tight that one person cant get out.
Got there and no key in the safe then had to go in the shop to get one. Finally got one and was tkld it wasnt the same apartment we booked as it had a leak. Walked in the main entrance to find a dirty hall smelling of strong mens after shave went up very steep stairs to the room and found everywhere filthy dirty hairs in the sink shower and bed, mud in the bed everywhere smeared ghe crocks in the...
「SCAM!!! DO NOT STAY HERE!!
Paid for my sons birthday weekend away (4y.o) drove 2.5 hours to get here and the host didnt send us entry code to the apartment so couldnt get in. Expedia confirmed all booking, tried to contact the host but blocking my calle. Texts delivered and left voicemails asking to call us but had no reply. Took our money and put a case with expedia and they refused to refund ao had to contact fraud department with my bank and pay for a hotel late at night instead!! Ruined...
「Property took my money, then advised us not to travel at less than 24hrs notice, leaving me without a place to stay and without refund. Hotels.com did nothing about it. The property are now ignoring hotels.com and therefore no refund will be issued. Utter madness. I have used this website for many stays over many years. I will not be using again」