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Reviews of Hampton Inn Greenville

2.5 out of 5
Hampton Inn Greenville
219 Interstate Plaza Dr, Greenville, AL

Reviews

8.8

Excellent

Rating 10 - Excellent. 168 out of 283 reviews" "
Rating 8 - Good. 64 out of 283 reviews" "
Rating 6 - Okay. 32 out of 283 reviews" "
Rating 4 - Poor. 12 out of 283 reviews" "
Rating 2 - Terrible. 7 out of 283 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 1 night in May 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and bathroom, good facilities, good location.
Stayed 2 nights in May 2024
Response from Staff on 2024/5/13
Thank you for your feedback!

10/10 Excellent

George, Sarasota

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and convenient location
Stayed 1 night in Apr 2024
Response from Staff on 2024/4/22
Thank you for your feedback regarding your recent stay with us. We strive to make our guests' stays as comfortable as possible and we are happy you enjoyed your time with us!

8/10 Good

Kay

Traveled with family
Liked: Amenities
This property is right next door to Cracker Barrel which is very convenient. A lot of older people find this very handy when traveling. However the walkway is not handicap accessible and was very difficult to get to by wheelchair. It is too dangerous to walk on the roadway pushing a wheelchair. A wheelchair friendly walkway would be ideal. Thank you for considering this.
Stayed 1 night in Mar 2024
Response from Staff on 2024/4/1
Thank you for taking the time to complete this survey. We are always looking for ways to improve guest experience and we appreciate this feedback! Thank you for choosing Hampton Inn Greenville and we hope to see you again soon!

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed!
Stayed 1 night in Mar 2024
Response from Staff on 2024/3/25
Thank you for taking the time to submit your review regarding your recent stay at our property. We are glad you were comfortable while staying with us! We hope to see you again very soon!

4/10 Poor

Maria

Traveled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Response from Lori on 2024/2/26
Thank you for taking the time to complete this survey. We understand that you had many options to choose from to meet your lodging needs and we appreciate your choice to stay with us.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom could use some fixing up
Stayed 1 night in Jan 2024
Response from Lori on 2024/2/20
Thank you for taking the time to complete this survey. We understand that you had many options to choose from to meet your lodging needs, and we appreciate your choice to stay with us! We look forward to seeing you on your next visit to Greenville!

4/10 Poor

Kenneth

Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Lori on 2024/2/26
Thank you for taking the time to complete this survey. We understand that you had many options to choose from to meet your lodging needs and we appreciate your choice to stay with us.

10/10 Excellent

Moody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Lori on 2024/2/26
Thank you!

10/10 Excellent

Sharon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Lori on 2024/2/26
Thank you!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greenville AL Hampton Inn
Very friendly and informative staff, made our late arrival easy to process and check in.
Stayed 1 night in Oct 2023
Response from Lori on 2024/2/20
Thank you for taking the time to complete the survey and thank you for your compliment about our hotel staff! We are honored you chose the Hampton Inn while you were in Greenville! Our staff goes that extra mile to ensure that our guests have a great experience! We look forward to seeing you on your next visit!

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place and very quiet!
Stayed 1 night in Oct 2023
Response from Lori on 2024/2/20
Thank you for choosing the Hampton Inn while you were traveling through Greenville! We look forward to welcoming you back again the next time you are in town!

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Oct 2023

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
Bed ans pillows were awesome
Stayed 1 night in Sep 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and professional!!
Stayed 1 night in Sep 2023

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Sep 2023

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall hotel was clean. Elevator was a little sketchy in the way it worked. Rooms were clean but very humid. Felt wet all the time. Breakfast was yuck. But Cracker Barrel was next door so we went there. Front desk was very nice. They had internet problems when we arrived so they were a little stressed but not their fault. But good stay overall.
Stayed 1 night in Jul 2023

8/10 Good

Angela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good place.
The staff was excellent. Breakfast was good. Had all basic needs met in a clean environment. The only issue we had was airflow. It’s pretty musty after showers. Other than that, all was well.
Stayed 1 night in Jul 2023

6/10 Okay

Ronda

Liked: Staff & service, room comfort
Quick one night stay
The room overall was very good. Very comfortable bed. The room was also clean and maintained. The problem area was the common areas. I went into the lobby bathroom and they were out of both paper products. I stooped to eat breakfast and they were out of eggs and the serving counter was filthy. All of the staff we met were great. I waited around for more eggs to be served, but finally left without eating any.
Stayed 1 night in Jun 2023

2/10 Terrible

Phillip

I did not make a reservation for the 22nd
Stayed 1 night in Jun 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for RTJ trip. 10 minutes away, safe location, nice facilities, restaurants very close, and good breakfast buffet. Night desk mgr was very helpful.
Stayed 2 nights in May 2023

8/10 Good

Carla

Liked: Staff & service
Stayed 1 night in May 2023

10/10 Excellent

Sandra

Stayed 1 night in Apr 2023

10/10 Excellent

Jeri Anne

Stayed 1 night in Apr 2023

8/10 Good

Romil, indianapolis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with big rooms. Nice lobby. Good eating choices nearby. Nice Mexican restaurant called Old Mexico.

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No J-1772 chargers
I enjoyed my stay. The only problem was that I planned to use the car charger. This hotel has a number os Tesla Superchargers, which is the only charger I can't use. It would be nice if they had some level 2 chargers for non-Tesla cars. It would also be good if Hotels.com listed the type of chargers at a hotel.
Stayed 1 night in Mar 2023
Response from Staff on 2024/5/13
We are happy you enjoyed your recent stay with us! We apologize that we do not have the charger that your vehicle requires. We will be looking into having this listed on Hotels.com. Thank you for choosing us and we hope to see you again soon!

10/10 Excellent

Kewanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the staff was very nice...the room was very clean an nice overall me an my family enjoyed our stay at the Hampton inn...an also the food was good

6/10 Okay

Guy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems like when I book a Hampton through Expedia I always get stuck in a special needs room or by the elevator as punishment. This special needs room was bad. The shower leaked water constantly all over the bathroom floor. Always wet.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely Adequate-Manage Expectations
Seems new. Fresh overall. Easy access and parking. Very clean. Some considerations: *Water tastes terrible-bring your own *If up early hot water takes 10-15 minutes to arrive *Only one bar of soap provided *Breakfast bar quite small, seating curious, coffee weak
Stayed 1 night in Dec 2022

8/10 Good

Javier, Katy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 1 night in Dec 2022

6/10 Okay

Terry

2/10 Terrible

Vijay

Stayed 1 night in Nov 2022

10/10 Excellent

Connie

Stayed 3 nights in Nov 2022

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Tena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times and it’s always great! Room is always clean and bed is always very comfortable. Staff is always friendly and helpful. Thanks so much for making our trip great!
Stayed 1 night in Nov 2022

10/10 Excellent

edward

Stayed 4 nights in Oct 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly / professional staff
Stayed 1 night in Sep 2022

8/10 Good

Lakeisha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Charles

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this Hampton before and have no complaints.
Stayed 1 night in Aug 2022

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Tara

Stayed 1 night in Jul 2022

10/10 Excellent

Pamela, WAYNESVILLE

Stayed 1 night in Jul 2022

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice. Good for price
Stayed 1 night in Jul 2022

6/10 Okay

Rhadonna

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Pool closed…
Bed was amazing and the room was clean. However, we drove 4 1/2 hours promising the kids we would swim as soon as we arrived only to find out the pool was closed. We should receive some type of discount for not being advised in advance.
Stayed 1 night in Jun 2022

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jun 2022

10/10 Excellent

Linda, Fredericksburg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good one night stay on our road trip. Comfortable bed.
Stayed 1 night in Jun 2022

6/10 Okay

Donna

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Breakfast was a joke.
Over all it was ok. Needs some up keeping done. The breakfast was less than desirable. Cereal was hard, no yogurt or fruit and the juice tasted old.
Stayed 1 night in Jun 2022

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quality stay at a reasonable price. Staff was friendly and helpful.
Stayed 1 night in Jun 2022