Un hotel muy bonito y la atención del personal maravillosa.
Ángel Luis Romero
於 2025 年 5 月住了 4 晚
8/10 不錯哦
Emma
家庭旅遊
2024 年 11 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property is very well maintained and clean, pools are beautiful, staff friendly and welcoming. Guest Services show a real desire to ensure you have a great stay. A la Carte restaurants served very well presented food but I found all restaurants to be a little bland for my taste, Pan Asian was the best restaurant we went to. In addition there are a wide range of drinks on offer but wine, beer didn't taste of high quality. A Prosecco I ordered was flat and tasted like it had been open too long which was disappointing. In all in all a great place for ultra relaxing holiday in a clean and friendly environment.
Emma
於 2024 年 10 月住了 7 晚
8/10 不錯哦
John
情侶出遊
2024 年 10 月 25 日
喜歡:整潔度、員工素質和住宿環境和硬體
The hotel is well worth a visit.
There are 6 a la carte restaurants and we thoroughly enjoyed 5 out of the 6.
However, due to this we were given another visit to one we enjoyed.
The concierge was fantastic as was customer relations.
Restaurant staff in the 5 we enjoyed were amazing. They just couldn’t cope with the numbers in the one we didn’t enjoy.
Some of the bar staff are incredible. A couple seemed to work in slow motion.
We found the staff to be very polite and always served with a smile.
Disappointed you have to pay extra for tennis.
The reason for the 4 stars is purely due to end of season. We are sure the place would be different during high season.
John
於 2024 年 10 月住了 7 晚
10/10 有夠讚
Amilcar
情侶出遊
2024 年 10 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was a dream come true location! Great for couples who enjoy sun, beaches, excellent food and spacious rooms.
Amilcar
於 2024 年 9 月住了 4 晚
10/10 有夠讚
真實旅客
2024 年 9 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2024 年 9 月住了 7 晚
10/10 有夠讚
Vincent
2024 年 9 月 13 日
喜歡:整潔度、員工素質和住宿環境和硬體
Vincent
於 2024 年 5 月住了 7 晚
10/10 有夠讚
Almira
團體旅遊, 家庭旅遊
2024 年 8 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff is very helpful and accomodating.
Almira
於 2024 年 8 月住了 5 晚
10/10 有夠讚
tucsek
2024 年 8 月 17 日
tucsek
於 2024 年 8 月住了 1 晚
10/10 有夠讚
akim
2024 年 8 月 15 日
akim
於 2024 年 8 月住了 7 晚
10/10 有夠讚
Karolin
家庭旅遊
2024 年 8 月 14 日
喜歡:設施服務
Freundlichkeit wird hier sehr groß geschrieben , egal wo… überall sind alle total herzlich !
Die Anlage ist fabelhaft.
Wir hatten eine Suite mit Pool & können diese empfehlen.
Etwas älter , in die Jahre gekommen. Viele Ameisen.
Am Pool sind leider die Liegen sehr schnell reserviert & schattenplätze gibt’s wenige.
Keine große Animation, was uns nicht gestört hat.
Essen in den Restaurants super gut, Reservierung am besten schon vor Check in.
Abends gibt es kleinere Shows am Pool .
Wir kommen wieder bzw. probieren gerne andere Mitsis aus .
Karolin
於 2024 年 8 月住了 9 晚
10/10 有夠讚
Steven
家庭旅遊
2024 年 8 月 11 日
喜歡:設施服務
Zeer mooi resort met leuke zwembaden zowel publiek als privé.
Heel fijne mensen en een warm onthaal.
Lekker gevarieerd warm eten met elke avond een ander thema.
Leuke restaurantjes op het resort zelf.
Heel aangenaam strand al moet je snel zijn voor een bedje vast te krijgen.
Steven
於 2024 年 8 月住了 7 晚
10/10 有夠讚
Francesco
2024 年 8 月 5 日
Francesco
於 2024 年 7 月住了 7 晚
10/10 有夠讚
Michael
情侶出遊
2024 年 7 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We got an upgrade due to the Expedia VIP Access program and had the pleasure to stay in a wonderful Suite with Sharing Pool. Everything was wonderful. The cleanliness was great, the cocktails absolutely amazing. Food in the buffett restaurant was fine, but more variety would have been great.
Gutenfree eating (cealic disease) during our stay was no problem, but more options for dessert would have been nice.
The speciality restaurants need a reservation, but are often fully booked, which makes it necessary to reserve a few days in advance (not ideal for short stays) - that is why we could only try the beach tavern, which was delicious.
Thanks for the great stay!
Michael
於 2024 年 6 月住了 3 晚
10/10 有夠讚
Johan
家庭旅遊
2024 年 7 月 16 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very satisfied
The staff was extremely friendly and service minded! Really impressive. We stayed at a room with direct access to the pool and it was fantastic. Very calm atmosphere and plenty of space in the pool and surrounding areas. Food was overall good to very good, but the meat at the buffet was usually overcooked (chewy). In some cases you could ask the chef to get it medium or med rare, but not always.
Johan
於 2024 年 7 月住了 9 晚
10/10 有夠讚
Sonia
家庭旅遊
2024 年 7 月 15 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Absolutely superb hotel, facilities and location. We will be visiting again! The staff are amazing here, so attentive and polite, nothing is too much trouble for them.
Sonia
於 2024 年 7 月住了 5 晚
8/10 不錯哦
Laura
家庭旅遊
2024 年 7 月 12 日
喜歡:整潔度、設施服務和住宿環境和硬體
Grounds immaculate and well looked after. Buffet restaurant and rooms bit tired, in need of uodating
Laura
於 2024 年 7 月住了 7 晚
10/10 有夠讚
Christian
家庭旅遊
2024 年 7 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great vacation, great staff. Lots to do on and off the resort property. Make reservations early on in your stay for a la carte & try to get the shared swimming pool as the beach flags were almost always Red for the strong currents.
Christian
於 2024 年 6 月住了 9 晚
10/10 有夠讚
Daniele
親子旅遊
2024 年 6 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Tutto perfetto. A mio avviso bisogna aggiungere i menu, dei vari ristoranti, in lingua italiana
Daniele
於 2024 年 6 月住了 6 晚
10/10 有夠讚
Eoin David
2024 年 6 月 5 日
喜歡:整潔度、員工素質和住宿環境和硬體
Eoin David
於 2024 年 5 月住了 7 晚
6/10 一般般
Jack
情侶出遊
2024 年 6 月 1 日
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
Hotel was well laid out and good facilities. Staff were hit and miss in terms of service, the main buffet staff were good but the staff at the 2 of the themed restaurants were slow to take orders, deliver each course, and remove plates. When the staff were paying attention they were excellent.
Jack
於 2024 年 5 月住了 4 晚
10/10 有夠讚
Joseph
情侶出遊, 家庭旅遊
2024 年 5 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel made even better by the wonderful staff.
Joseph
於 2024 年 5 月住了 14 晚
10/10 有夠讚
JOSE,pacoima
2024 年 5 月 30 日
JOSE
於 2024 年 5 月住了 3 晚
10/10 有夠讚
Jonny
家庭旅遊
2024 年 4 月 29 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Jonny
於 2024 年 4 月住了 7 晚
10/10 有夠讚
Animesh
2024 年 4 月 6 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great all inclusive resort
Wonderful stay at the Mitsis Royal Mare, the room and facilities were elegant and perfectly maintained and all staff were lovely and welcoming. We found the food in the themed restaurants great, maybe they could improve the food options for the main restaurant, especially for vegetarian guests. As in many resorts in Crete there were few stray cats and it was nice to notice one of the staff leaving some food and water available for them. They clearly look very hungry and the hotel could certainly leave some more food for them. We have been to other Mitsis Hotels and this is by far our favourite, particularly the rooms with sharing pool and themed restaurants.