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"Amazing stay! New year party and fireworks included!"

"We enjoyed the swim up pool "

"We would not stay here again. Half the staff is rude and unhappy. Gave us a hard time about stocking the fridge. Refused to stock in one day. Didn’t leave coffee 2 out of 4 days. Overall not happy with the hotel at all"

"It was a partial ocean view, master suite room. Gorgeous hotel, room and aesthetic. Absolutely amazing staff at the pool/bar and entertainment. The only place that wasnt great was at the buffet. The staff at the buffet werent attentive. "

"Had to change hotel room first day as it was 4:30 pm and the room wasn't turned over yet , there was ainenance with a ladder obstructing my view when I got there, plus it had a very musty/moldy smell. Food on the palace side was not good but great on the adults only side. Drinks were just OK, except for the chocolate martinis which were great. No free shuttle to the front gate have to hire a taxi to drive you 5 minutes to the gate. Staff barely understood anything I asked in English. The safe in my second room didn't work. I had no wash cloths in the second room. Had no idea where to hang garment to use the steamer, property isn't very well lit on the beach side at night. I did like that security came and quieted the noisy spring break neighbors yelling and talking loud at 2 am. "

"The rooms were not very clean"

"Absolutely amazing staff. Everyone was so sweet and helpful. Our main cleaning staff was phenomenal. I’m a stickler for details and they met all of them! Love this place will absolutely recommend it to anyone!!!"

"Room was in a poor condition. Smell coming from the air condition. Sofa bed was uncomfortable and sheets were missing from the cover. Pillows uncomfortable. Shampoo, soap and coffee have not been added daily - had to request every day. "

"Pools and beach are enjoyable. A lot of construction on the property other than that solid place for a nice getaway. "