大密森頓出租度假屋

「Bed was comfortable. Sheets were clean. Very basic with no coffee or tea making facilities. Communal bathroom, dirty 」

「Didn’t get to check in. Had our apartment changed last minute and address given was not as described. Contacted the host and had no reply. Had no refund in over a week as well as just being ignored」

「When we arrived, we were given a studio room instead of the one-bedroom apartment I had booked. The receptionist told us to contact the booking platform. I reached out to the online customer service, and Mary Ann M. was assigned to assist me. However, she couldn’t reach the local property. It took forever to sort out the problem. I asked for a phone number to call because the online chat was too inefficient. She gave me a U.S. number, so I made an international call — but it turned out to be...

「Host was nice, Thanks for the great service」

「We usually always stay in a hotel when down at Wembley but we thought we would try an apartment this time. We will never go back to hotel rooms! This place was amazing and the family all loved it. The apartment was clean and tidy and had everything we needed. We will definitely visit again next time we are down. We couldn’t ask for any more.」