大湖群Spa 飯店，旅行前必看！

"A hotel with lots of historical background. Apart from the hotel, Old Town is full of historical vibes. Certainly an amazing experience with the hotel staff’s help, everything is just perfect apart from the freezing weather outside"

"Everything is excellent, the air conditioner is a little noisy."

"yes"

"yes"

"yes "

"clean, good location, service good"

"The parking service attitude is poor, the pillows were not replaced, and there is a smell"

"整潔"

"We stayed for two nights at the fallsview hotel, but were disappointed at how the hotel missed the house keeping for our room, even upon reminding the front desk a few times throughout the day, as we came back to the room in the afternoon to find out the room was left the same as it was when we left in the morning. When we came back to the hotel after dinner that night, no towels were replaced, no beds were made up, trash bins were all left full, and the worst of all was the shampoo and body wash were all out. We had to request for all the amenities on that night. It was a very disappointing experience at the hotel."