Skip to main content

del Lago Resort & Casino

4.0 star property
Where excitement meets serenity: indulge in spa treatments or test your luck at the slots.

Choose dates to view prices

Located near Waterloo Premium Outlets, del Lago Resort & Casino is a haven for entertainment and relaxation. Treat yourself to a Swedish massage at Spa del Lago or try your luck at the casino with its 66 gaming tables. With 7 on-site restaurants, in-room WiFi, and amenities like a garden and hair salon, you'll feel pampered. Guest reviews rave about the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Refrigerator

9.4 out of 10
Exceptional
(148 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • 440 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Refrigerator

9.6 out of 10
Exceptional
(87 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Rainfall showerhead
  • 440 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms

Deluxe Suite, 1 Bedroom, 2 Bathrooms | Living room | Flat-screen TV

Deluxe Suite, 1 Bedroom, 2 Bathrooms

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 960 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed, Refrigerator

Premium bedding, minibar, in-room safe, desk

Junior Studio Suite, 1 King Bed, Refrigerator

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • 620 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Refrigerator

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Refrigerator

9.8 out of 10
Exceptional
(19 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • 460 sq ft
  • Sleeps 3
  • 1 King Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Waterloo is home to del Lago Resort & Casino. The area's natural beauty can be seen at Women's Rights National Historical Park and Lake Hiddenwood State Park, while National Memorial Day Museum and National Women's Hall of Fame are cultural highlights. Montezuma Winery and Montezuma National Wildlife Refuge are two other places to visit that come recommended. Visit our Waterloo travel guide
Map
1133 Route 414, Waterloo, NY, 13165

What's nearby

  • sunset at Montezuma. #goldenhour
    Montezuma National Wildlife Refuge
    8 min drive - 11.9 km
  • del Lago Resort & Casino
    1 min walk - 0.0 km
  • Waterloo Premium Outlets
    4 min drive - 8.7 km
  • It's A Wonderful Life Museum
    8 min drive - 12.2 km
  • Cayuga Lake State Park
    10 min drive - 15.4 km

Restaurants

  • Shake Shack
    5 min drive
  • Subway
    6 min drive
  • McDonald's
    6 min drive
  • Circle K
    15 min walk
  • Sauder's
    8 min drive

About this property

del Lago Resort & Casino

Upscale hotel near Waterloo Premium Outlets
Located close to Montezuma Winery and National Memorial Day Museum, del Lago Resort & Casino provides a casino, concerts and live shows, and a coffee shop/cafe. For those looking to try their luck, this hotel boasts a sportsbook, 66 casino gaming tables, and 1700 slot machines. Treat yourself to a massage, a manicure/pedicure, or a detox wrap at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and 4 bars.
You'll also find perks like:
  • Free self parking
  • Continental breakfast (surcharge), an electric car charging station, and express check-out
  • Evening entertainment, wedding services, and a ballroom
  • Guest reviews give top marks for the helpful staff
Room features
All 205 rooms have comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Similar properties

Front of property - evening/night
The Gould Hotel, an Ascend Collection Hotel
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,002 reviews
The price is NT$2,657
NT$2,949 total
includes taxes & fees
Feb 24 - Feb 25
The Gould Hotel, an Ascend Collection Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 1:00 PM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bourbon & Brew
  • Centrifico
  • Food Court
  • Portico By Fabio Viviani
  • Sociale

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 66 gaming tables
  • Casino
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Karaoke
  • Sportsbook

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • 14 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.0 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lago Resort Casino Waterloo
Lago Resort Casino
Lago Casino Waterloo
Lago Casino
del Lago Resort & Casino Hotel
del Lago Resort & Casino Waterloo
del Lago Resort & Casino Hotel Waterloo

Frequently asked questions

Is del Lago Resort & Casino pet-friendly?

Yes, dogs are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at del Lago Resort & Casino?

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM. Early check-in is available for a fee of USD 50.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at del Lago Resort & Casino?

Check-out is at 11:00 AM. Late check-out is available for USD 50.00 (subject to availability).

Where is del Lago Resort & Casino located?

Situated in Waterloo, this spa hotel is within 9 mi (15 km) of Montezuma Winery, National Memorial Day Museum, and Women's Rights National Historical Park. Lake Hiddenwood State Park and Montezuma National Wildlife Refuge are also within 9 mi (15 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

del Lago Resort & Casino Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1217 out of 1687 reviews
Rating 8 - Good. 306 out of 1687 reviews
Rating 6 - Okay. 81 out of 1687 reviews
Rating 4 - Poor. 51 out of 1687 reviews
Rating 2 - Terrible. 32 out of 1687 reviews

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Staff very accommodating Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous, room was clean and enjoyed the dining options.
Stayed 1 night in Oct 2025

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room and great ambience.
Stayed 1 night in Dec 2025

10/10 Excellent

Corey

Liked: Amenities
Very clean , great shower , friendly staff , bonus having a casino attached
Stayed 1 night in Dec 2025

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
There were not many breakfast options but we loved that there aas a small doggo park and pet friendly rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Kristy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Very nice room.
Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in, staff was very friendly, room was clean and very nice. Enjoyed the restaurant, good food, the staff at the restaurant was very attentive and quick to please. Even check out was easy. A very nice place to stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness
Clean an staff friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location and great price.
Stayed 1 night in Oct 2025

10/10 Excellent

Clare

Very clean room. Great heat
Stayed 1 night in Dec 2025

10/10 Excellent

Lacy

Liked: Cleanliness, property conditions & facilities
Very clean and friendly staff. Large king room
Stayed 1 night in Nov 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and comfortable rooms great service.
Stayed 1 night in Sep 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and very friendly staff. It was our birthday and they treated us like royalty
Stayed 1 night in Nov 2025

10/10 Excellent

Nannette

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff easy checkin
Stayed 1 night in Oct 2025

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean quite rooms, food options, enjoyable place to stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
This was our second time staying at Del Lago. It's a lovely property, food on site id delicious.
Stayed 1 night in Oct 2025

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, easy access for parking, easy access to casino
Stayed 1 night in Oct 2025

8/10 Good

Brittney

Liked: Cleanliness, property conditions & facilities
The room was great!
Stayed 1 night in Nov 2025

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Best room I have ever been in…..the shower experience awesome, products provided made it feel like I had my own mini spa. Absolutely a luxurious experience and relaxing.
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room reasonably prices easy on and off highway
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for clean, quiet room
Stayed 1 night in Oct 2025

10/10 Excellent

Guinivere

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, bed was super comfortable! Staff was welcoming and accommodating. Casino was clean. Lots of restaurants to choose from. We ate at the bourbons and brew spot and it was amazing and very reasonably priced. We had a very nice quick romantic getaway and will definitely be coming back!
Stayed 1 night in Nov 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and casino. Fantatic rooms, great service and food options. We will return. Its a great lication to reach all areas around the finger lakes.
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean with extremely comfortable beds.
Stayed 2 nights in Sep 2025

10/10 Excellent

Janene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

This place was amazing! So comfortable and quiet. Nice amenities and beautiful rooms. Would definitely return.
Stayed 2 nights in Oct 2025