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"Room was clean views were nice"

"Cleaning service stole money from my personal belongs when cleaning my room on Thursday and hotel would not make accommodations Thirty lounge was closed Could not order room service directly to the room had to go down and order it in person and pay cash Ordered food and cocktail from restaurant in hotel. Restaurants staff made my drink in correctly. I ordered a sex on the beach and they made and charged me for a tequila sunrise. I paid for the drink and food and did tip as I told the wait staff they made the wrong drink and charged me in correctly they were argumentive Would not rebook"

"Great place to stay! "

"The room was so clean, the staff were very kind and polite, helpful and made the hotel very welcoming!! The area was also safe and had lots of shopping areas and restaurants! 10/10 would recommend for everyone! Made my friend’s birthday wonderful! Thank you RIU!"

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"Just a little loud."

"Amazing building, central location, fabulous room! Will return "

"Clean rooms but loud and noisy. Staff seemed friendly but ineffective. Too many teens roaming the halls at night, setting off alarms late into the night waking my kids. Staff kept saying they would fix it, took more than an hour for the alarm to stop. Didn’t help that we were put right beside the elevators and heard the beeping of people getting on and off the elevator either. Also can hear delivery or garbage trucks backing up at 5:30am then again at 6am. Staff seemed unaware. Not relaxing but location is pretty good for kids. But sleep was a disaster so it didn’t really make the trip worth it. "

"From check-in to check out, our experience was exceptional! We highly recommend staying at this hotel. "