大不列顛貝斯波克飯店住宿訂房

「The breakfast is awesome. Room is clean, environment is quiet.」

「How central it was and the layout was beautiful」

「the lower level room is actually at basement level, suffering from the vibration and noise from the old london underground metro and affecting sleep. the normal rooms are smaller 」

「Poor management. Poor communication among staff. Staff are unhelpful. Lack of sense of urgency to address the customer's queries. Defensive attitude towards complaints. The presence of blame culture in the management.」