Hard Rock Hotels Great Basin hotels

"The room #1714 we were in was clean. The only thing was the pillows were really flat and beds felt uncomfortable. We both woke up the next morning with our lower backs sore and stiff"

"Food was good and had enough options to be satisfied. Nice hot tub but gym was small."

"Mold in the bathroom. Everything else was nice. "

"The location is worth it. Pay for the parking and use public transit. It made for a much less stressful experience than driving everywhere. Staff were helpful and kind. Would stay here again for sure"

"Casino was ok. Staff were friendly enough. Hannahs service was quite slow and the robot noise gets pretty annoying after a while. Not sure what the purpose of that is anyway. A bigger inconvenience was jave NO maid service for our entire stay. When we asked for more towels and asked why they hadnt cleaned our room, we were shown a paper that said service would be limited and to contact the front desk if we needed anything. Yes, we NEED towels, we NEED pir garbage taken out. After asking for more coffee, they showed up at midnight with it!!! We asked loterally 4 hours earlier. Otherwise it was a good central place to stay. "

"Outstanding breakfast, clean rooms, plenty of parking, helpful staffs, close to the airport"

"We loved everything about our stay. The warm pools were wonderful!"

"The pool and hot tub were closed for cleaning. The waiter at night (works during the week)in the restaurant Café Del Soul went out of his way to make me honey mustard for the chicken tenders. Everyone in the hotel was very friendly and helpful. The room was clean."

"Looks like our room didn’t vacuum, My friend 1 year old daughter find some corn & stick on the floor, luckily we watching her every move, "