格蘭特縣度假村

「When we arrived, neither the outdoor or indoor pool was open. We were told it would open at 9pm, it did not. This was also two years in a row that the waterpark wasn't open. Opened up the sofa bed- the mattress was so old, there was no support. The springs were sticking out of the mattress- it was not able to be slept on due to it being that uncomfortable. Tried to call the front desk for more towels- followed the instructions on the phone to reach the front desk, but it would not go...