Like most businesses they clearly short on staff. The facility was dirty but to be a little expected as its mostly young families who stay for the water park. Most staff was kind and did what they needed ti accommodate to the issues that arose. The water park staff was hit or miss. Some were super nice and helpful while there was one gal who seemed to be irritated that she had a job. Its been better but it could have been worse.
Destini
於 2024 年 3 月住了 2 晚
6/10 一般般
Justin
親子旅遊
2024年3月19日
喜歡:員工素質
Room was clean the rest of the property was very dirty and outdated and run down
Justin
於 2024 年 3 月住了 2 晚
8/10 不錯哦
Andrew
2024年3月11日
喜歡:整潔度、員工素質和住宿環境和硬體
Andrew
於 2024 年 3 月住了 1 晚
6/10 一般般
Catelin
親子旅遊
2024年3月3日
喜歡:員工素質和設施服務
We really enjoyed multiple eating options on the premises and many more options close by. We were placed in a ADA compliance room and for a couple that didn’t require those accommodations it made the stay a little less enjoyable. Had hard time finding low light switches and lack of counter space in the bathroom. Overall, though we have always enjoyed our stays at arrowwood, and will be back.
Catelin
於 2024 年 3 月住了 2 晚
8/10 不錯哦
pam
家庭旅遊
2024年2月19日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Poor staffing limiting options for drinks dining and activities
pam
於 2024 年 2 月住了 2 晚
8/10 不錯哦
Amy
親子旅遊
2024年1月10日
喜歡:整潔度、員工素質和住宿環境和硬體
Nice family resort
Amy
於 2023 年 12 月住了 1 晚
2/10 很糟糕
Susan
家庭旅遊
2024年1月7日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I needed to cancel due to family emergency and was not allowed to even do so despite giving greater than a 1 day notice. Expedia said it was hotel decision and hotel said it was Expedia decision.
Based in this I will certainly not have daughters wedding reception there as we we considering.
Stay away. Has been place.