"Pedro, the view, and the egg machine
The hotel sits up a hill from the station — a genuine climb, and worth thinking hard about if you have bad knees. Which is exactly why the pickup matters: a phone at Wengen station dials the hotel direct (essential on a data-only eSIM with no voice service, as we were), and Pedro came down to meet us — friendly and hardworking. The pickup is complimentary; our next hotel charged CHF 20 for the same thing. It only runs from 8am though, so leaving earlier means paying for your own taxi.
Staff are friendly throughout, though luggage storage is self-service and on the lower level — you carry your bags down yourself. When we struggled with the laundry machines someone helped straight away, and reception gave us the coins free. All our washing done in two hours.
We ate on the patio facing the Jungfrau. Burger and mushroom soup were average; the view superb. Breakfast good, especially the chocolate milk and the soft-boiled-egg machine.
One real complaint: the bed — we both woke with sore backs more than once."