Lake Kivu Serena Hotel
4.0 star property
This upscale retreat on Lake Kivu's shores offers travelers a peaceful escape with stunning views where they can truly rejuvenate in comfort
Choose dates to view prices
Photo gallery for Lake Kivu Serena Hotel
Travelers find tranquility at this lakeside hotel by Lake Kivu. The spa offers relaxation, and the poolside bar provides sunny refreshment. The Lake Restaurant serves British cuisine in a serene setting, consistently praised by previous guests.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
- Pool
- Spa
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
The current price is NT$6,971
NT$6,971
NT$8,435 total
includes taxes & fees
Apr 21 - Apr 22
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Family Room, 2 Queen Beds, Non Smoking, Pool View
Family Room, 2 Queen Beds, Non Smoking, Pool View
10.010.0 out of 10
Exceptional
4 reviews
(4 reviews)
- 269 sq ft
- Sleeps 4
- 2 Queen Beds
View all photos for Superior Room, Pool View
Superior Room, Pool View
9.09.0 out of 10
Wonderful
6 reviews
(6 reviews)
- 248 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed OR 2 Twin Beds
View all photos for Junior Suite, 1 King Bed, Lake View
Junior Suite, 1 King Bed, Lake View
- Lake view
- 427 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for Superior Room
Superior Room
- Sleeps 2
Suite
- Sleeps 2
Family Room
- Sleeps 2
Sign in to view eligible discounts and perks. More rewards for more adventures!
About the neighborhood
Located in Gisenyi, Lake Kivu Serena Hotel is on the beach. The area's natural beauty can be seen at Kivu Lake and Gisenyi Beach. Visit our Gisenyi travel guide
Gisenyi Rwanda, Gisenyi, 00100
What's nearby
- Gisenyi Beach5 min walk - 0.5 km
- Rwanda Tourism University College19 min walk - 1.6 km
- Université Libre de Kigali3 min drive - 2.3 km
- Parc National des Virunga12 min drive - 12.7 km
Restaurants
- Kivu Resto4 min drive
- Restaurant Chalet8 min drive
- Caritas Hotel3 min drive
- Migano Cafe6 min walk
- Steven shop5 min drive
About this property
Lake Kivu Serena Hotel
Upscale hotel
Consider a stay at Lake Kivu Serena Hotel and take advantage of a poolside bar, a terrace, and a garden. Take some time to relax at the onsite spa. The on-site British cuisine restaurant, The Lake Restaurant, offers breakfast, lunch, dinner, and light fare. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
- An outdoor pool
- Free self parking
- A roundtrip airport shuttle (surcharge), express check-out, and babysitting (surcharge)
- A porter/bellhop, a gift shop, and concierge services
Room features
All guestrooms at Lake Kivu Serena Hotel include perks such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
- Bathrooms with tubs or showers and hair dryers
- LCD TVs with premium channels
- Free infant beds and phones
Similar properties
Kivu Go-Lax Resort
Kivu Go-Lax Resort
Gisenyi
- Breakfast included
- Parking included
- Free WiFi
- Restaurant
The price is NT$1,070
NT$1,070
NT$1,294 total
includes taxes & fees
Apr 2 - Apr 3
Fanad Hotel
Fanad Hotel
Gisenyi
- Breakfast included
- Parking included
- Free WiFi
- Restaurant
10.0 out of 10, Exceptional, 1 review
10
Exceptional
1 review
The price is NT$639
NT$639
NT$773 total
includes taxes & fees
Apr 1 - Apr 2
Cleo Lake Kivu Hotel
Cleo Lake Kivu Hotel
Bwishyura
- Pool
- Breakfast included
- Spa
- Parking included
10.0 out of 10, Exceptional, 3 reviews
10
Exceptional
3 reviews
The price is NT$9,150
NT$9,150
NT$11,072 total
includes taxes & fees
Apr 3 - Apr 4
Bethany Hotel Karongi
Bethany Hotel Karongi
Bwishyura
- Breakfast included
- Parking included
- Free WiFi
- Restaurant
7.6 out of 10, Good, 5 reviews
7.6
Good
5 reviews
The price is NT$1,901
NT$1,901
NT$2,301 total
includes taxes & fees
Apr 2 - Apr 3
Mantis Kivu Marina Bay Hotel
Mantis Kivu Marina Bay Hotel
Kamembe
- Pool
- Breakfast included
- Spa
- Parking included
9.4 out of 10, Exceptional, 8 reviews
9.4
Exceptional
8 reviews
The price is NT$4,901
NT$4,901
NT$5,930 total
includes taxes & fees
Apr 15 - Apr 16
Heaven Restaurant & Boutique Hotel
Heaven Restaurant & Boutique Hotel
Kigali
- Pool
- Breakfast included
- Spa
- Parking included
9.2 out of 10, Wonderful, 335 reviews
9.2
Wonderful
335 reviews
The price is NT$3,161
NT$3,161
NT$3,825 total
includes taxes & fees
Apr 14 - Apr 15
Grotta Resort
Grotta Resort
Muhoza
- Pool
- Breakfast included
- Spa
- Parking included
10.0 out of 10, Exceptional, 6 reviews
10
Exceptional
6 reviews
The price is NT$8,794
NT$8,794
NT$10,641 total
includes taxes & fees
Apr 2 - Apr 3
2000 HOTEL Downtown Kigali
2000 HOTEL Downtown Kigali
Kigali
- Breakfast included
- Free airport shuttle
- Parking included
- Free WiFi
8.6 out of 10, Excellent, 524 reviews
8.6
Excellent
524 reviews
The price is NT$2,429
NT$2,429
NT$3,259 total
includes taxes & fees
Apr 8 - Apr 9
La Briella Hotel
La Briella Hotel
Gisenyi
- Breakfast included
- Spa
- Parking included
- Free WiFi
The price is NT$825
NT$825
NT$999 total
includes taxes & fees
Apr 7 - Apr 8
Park Inn by Radisson Kigali
Park Inn by Radisson Kigali
Kigali
- Pool
- Spa
- Parking included
- Free WiFi
9.0 out of 10, Wonderful, 188 reviews
9.0
Wonderful
188 reviews
The price is NT$2,979
NT$2,979
NT$3,758 total
includes taxes & fees
Apr 11 - Apr 12
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- 24-hour roundtrip airport shuttle on request for a surcharge
- Free self parking on site
Food and drink
- A bar/lounge
- A poolside bar
- A restaurant
Restaurants on site
- The Lake Restaurant
- Ziwani Cafe
Things to do
- Full-service spa
- Gym
- Outdoor pool
Family friendly
- Babysitting (surcharge)
- In-room crib
- Laundry facilities
- Outdoor pool
Conveniences
- 24-hour front desk
- Gift shop/newsstand
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Porter/bellhop
Business services
- 24-hour business center
- Conference space
- Meeting rooms
Outdoors
- Garden
- On the beach
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No elevator
- Wheelchair accessible (may have limitations)
More
- 1 building
- 2 floors
- Banquet hall
- Designated smoking areas
Room amenities
Bedroom
- Bedsheets provided
- Free crib
Bathroom
- Bathtub or shower
- Hair dryer
- Towels provided
Entertainment
- LCD TV with premium cable/satellite channels
Food and drink
- 24-hour room service
- Free bottled water
More
- Air conditioning
- Phone
- Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
- Airport shuttle fee: USD 120 per person (one-way)
- Airport shuttle fee per child: USD 60 (from 4 to 12 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number A505/06
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Kivu Serena
Kivu Serena Hotel
Lake Kivu Hotel
Lake Kivu Serena
Lake Kivu Serena Gisenyi
Lake Kivu Serena Hotel
Lake Kivu Serena Hotel Gisenyi
Serena Hotel Kivu
Serena Hotel Lake Kivu
Serena Kivu
Lake Kivu Serena Hotel Hotel
Lake Kivu Serena Hotel Gisenyi
Lake Kivu Serena Hotel Hotel Gisenyi
Frequently asked questions
Does Lake Kivu Serena Hotel have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Lake Kivu Serena Hotel?
As of 2026/3/31, prices found for a 1-night stay for 2 adults at Lake Kivu Serena Hotel on 2026/4/21 start from NT$6,971, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Lake Kivu Serena Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Lake Kivu Serena Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Lake Kivu Serena Hotel?
Check-out is at noon.
Does Lake Kivu Serena Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 120 per person applies.
Where is Lake Kivu Serena Hotel located?
Nestled on the beach, this Gisenyi hotel is just steps from Kivu Lake and Gisenyi Beach. Rwanda Tourism University College and Université Libre de Kigali are also within 2 mi (3 km).
Have a question?
BetaBetaGet instant answers with AI powered search of property information and reviews.