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Serena Inn & Suites - Sundance

2.5 star property
Hotel with free breakfast, near Washington Park

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Photo gallery for Serena Inn & Suites - Sundance

Two single beds with white linens and a wooden headboard, a desk, and a television.
Enjoy complimentary beverages at our self-service station, featuring a coffee machine, water and other drinks, and a selection of cups and snacks.
Welcome to our reception area, where friendly staff are available to assist with your stay. The reception desk offers a convenient check-in experience.
Simple, functional hotel with a flat roof and open space.
Relax by the pools, featuring a large rectangular pool and a smaller hot tub, surrounded by comfortable seating and dining areas.

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Pool
  • Housekeeping
  • Laundry
The current price is NT$8,686
NT$9,728 total
includes taxes & fees
Aug 7 - Aug 8

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

8.8 out of 10
Excellent
(87 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 5 Ping (17 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Desk, blackout drapes, iron/ironing board, free WiFi

Room

8.0 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Ground Floor

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Ground Floor

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Map
2719 E Cleveland Street, Sundance, WY, 82729

What's nearby

  • Washington Park - 3 min drive - 3.2 km
  • Clarenbach Memorial Park - 3 min drive - 3.9 km
  • Sundance Square - 3 min drive - 3.9 km
  • Sundance City Park - 3 min drive - 3.9 km
  • Devils Tower National Monument - 36 min drive - 57.7 km

Getting around

  • Gillette, WY (GCC-Campbell County) - 65 min drive

Restaurants

  • ‪Longhorn Saloon & Grill - ‬3 min drive
  • ‪Wild West Espresso & Video - ‬3 min drive
  • ‪Higbee's Cafe - ‬3 min drive
  • ‪Dime Horseshoe Bar - ‬3 min drive
  • ‪Cowgirl Pizza and Laundromat - ‬16 min walk

About this property

Serena Inn & Suites - Sundance

Hotel near Washington Park
Located close to Clarenbach Memorial Park, Serena Inn & Suites - Sundance provides free continental breakfast, laundry facilities, and a 24-hour business center. Stay connected with free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Express check-out, smoke-free premises, and a 24-hour front desk
  • A TV in the lobby, a vending machine, and an off-leash area
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Serena Inn & Suites - Sundance include comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

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NT$2,935 total
includes taxes & fees
Aug 17 - Aug 18
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Best Western Inn Sundance
Best Western Sundance
Best Western Hotel Sundance
Sundance Best Western
Serena Inn Suites
Serena Inn Suites Sundance
Serena Inn & Suites Sundance
Best Western Inn At Sundance
Serena Inn & Suites - Sundance Hotel
Serena Inn & Suites - Sundance Sundance
Serena Inn & Suites - Sundance Hotel Sundance

Frequently asked questions

Does Serena Inn & Suites - Sundance have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Serena Inn & Suites - Sundance pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 30 per pet, per day. Service animals are exempt from fees.

How much is parking at Serena Inn & Suites - Sundance?

Self parking is free at this property.

What time is check-in at Serena Inn & Suites - Sundance?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Serena Inn & Suites - Sundance?

Check-out is at 11 AM.

Where is Serena Inn & Suites - Sundance located?

Situated in the mountains, this hotel is 1.2 mi (1.9 km) from Washington Park and 1.9 mi (3 km) from Clarenbach Memorial Park. Devils Tower National Monument is 29.3 mi (47.1 km) away.

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Serena Inn & Suites - Sundance Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 474 out of 983 reviews
Rating 8 - Good. 294 out of 983 reviews
Rating 6 - Okay. 131 out of 983 reviews
Rating 4 - Poor. 51 out of 983 reviews
Rating 2 - Terrible. 33 out of 983 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice stay
Stayed 1 night in Jul 2025

10/10 Excellent

janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was very clean , staff at front desk very friendly and helpful
Stayed 2 nights in Jul 2025

10/10 Excellent

LaWanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Serena Inn was very friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine staff was great
Stayed 1 night in Jul 2025

6/10 Okay

Laurie

This older hotel was ok, but could be refreshed and updated.
Stayed 1 night in Jul 2025

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for us😀.
Stayed 1 night in Jun 2025

6/10 Okay

Tessa

Liked: Cleanliness
It was an okay stay, I was kind of bummed out on breakfast options.
Stayed 1 night in Jun 2025

6/10 Okay

Joel

Affordable and comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
The lady checking us in, was very friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

very nice peaceful place. Staff was amazing. I had everything I needed.
Stayed 1 night in Jul 2025

10/10 Excellent

Randall

So far wonderful. Very friendly nice people at the desk. Very happy so far. Definitely recommend. Room is clean, roomy and very comfortable. Nice amenities too. Wonderful pool. And breakfast in the morning. Outstanding! 👍
Stayed 1 night in Jul 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly check in. Close to WalMart, which was good as we needed an oil change after all the miles logged on this adventure.
Stayed 1 night in Jul 2025

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Management was very friendly
Stayed 1 night in Jun 2025

8/10 Good

Narissa

Very friendly staff, place is old and as clean as can be expected
Stayed 1 night in Jun 2025

8/10 Good

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, convenient to get to, staff was great!. The air conditioning made a squealing noise in the middle of the night, but went away by morning. Very clean and spacious. Would definitely stay again.
Stayed 1 night in Jul 2025

8/10 Good

Vicki

Liked: Cleanliness, property conditions & facilities
Basic hotel for a quick place to sleep. The front desk was very nice at check in and check out. The breakfast buffet was decent with several choices.
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value. Impeccably clean. Room was great, large with an excellent desk and comfy chair for working. Continental breakfast was really quite good, with good variety of breads, pastries, biscuits & gravy, dozen types of cereal, instant oatmeal, hard boiled eggs, raisins, mixed dried fruits, fruit cups in fridge, very tasty selection of yogurts (thankfully not fat free). Very friendly helpful staff at check in and after. A very well run motel; and I'll definitely stay here again soon.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Good sized room. Tidy and well kept furniture. Comfortable bed Fridge, microwave, coffee machine. Good TV selection. Breakfast was OK. Above usual standards for budget accomodation. .
Stayed 1 night in Jun 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are big and clean. Staff friendly and helpful. Pool was closed tho but other than that everything is excellent, would definitely stay here again!
Stayed 1 night in Jun 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 2 nights in Jun 2025

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Nice common area
Stayed 1 night in May 2025

4/10 Poor

Melinda

Disliked: Cleanliness, amenities, property conditions & facilities
Should update the website when the pool and hot tub are closed. Bed was awful and room was stinky.
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel multiple times. They are very professional and make your stay comfortable. They have multiple options for breakfast and different coffee to choose.
Stayed 2 nights in May 2025

8/10 Good

malachi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well located hotel near Devil's Tower. Near downtown Sundance and a few other local attractions. Only an hour away from Gillette, WY. Front desk staff was friendly and pleasant; we had a good conversation about the area and things to do. The surrounding grass was quite long but don't let the appearance fool you into thinking that this is not a nice place to stay.
Stayed 2 nights in May 2025

4/10 Poor

Donald

Disliked: Cleanliness
There wasn’t much to like. The hallway looked very nice and clean but the room had a very damp and/or animal smell to it. The bed should have been retired a few years ago considering its significant sag. The hotel is very overrated.
Stayed 1 night in Jul 2025