"I booked through Expedia which meant the hotel didn't get the information to turn the room into a twin. So we had to put up with that for a night. We weren't massively impressed by that, nor by being tossed 2 free drinks card - undoubtedly to make us feel better about the unresolvable situation - which we didn't use because I find this people management system quite insulting.
However, it was rectified in the morning by housekeeping. Housekeeping kept the tea and coffee well stocked and there was a fridge with cold drinks in our room.
Breakfast was great.
Nice atmosphere.
There is a bit of outside noise that you could hear as well as corridor noise on floor 3.
Rooms were being upgraded and they are lovely, but there is some noise from that if you were planning on sleeping past 9am.
Curtains are blackout, though if the slightest bit of light affects you, make sure you make the curtains and walls meet."
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