Find hotels near Gerrards Lookout, Balmoral Ridge from NT$3,118

"The property and the location was amazing. Just needed appropriate amount of breakfast supplies (according to no I ppl booked)."

"Beautiful view, easy check in, lovely pool, spacious room, nice bed but had a dip in the middle."

"Pool was clean and large enough. Nice view from the balcony, Spacious room in the appartment"

"Great spot"

"The staff was very friendly "

"Lovely stay in clean, secure cottage with view. Staff lovely and a convenient location. "

"Clear check in instructions. Privacy. Clean room. Walking distance to town. Amenities. "

"Yes. Amenities and location to everything. Amazing apartments recommend to anyone wanting 5 star accomodation with location"

"I had a mixed stay. The good? The staff are lovely overall. The property & gardens are beautiful. Breakfast was delicious. The bad? Unfortunately my room wasn't ready at check in time, which I usually wouldn't be upset about apart from having paid a high rater due to it being holiday season. Skeleton staff was to blame (due to the holiday season) but in my opinion if you're not able to accommodate guests don't charge them top dollar, OR limit the number of rooms on offer, OR at least call the guests in advance to let them know the time their room will be ready, given that you ask the ETA of arrival. I did receive a glass of bubbles on the house due to the inconvenience and I certainly wasn't upset with the front desk agent who was very apologetic as this is more a managerial problem. Once I did get access to my room (90 minutes later) I discovered I didn't get the room type I booked. I got an accessible room, which was one of the categories of rooms on offer at time of booking. I don't like accessible rooms so I chose the standard guest room. If the only option was accessible I would not have booked to stay here. This may be an Expedia issue rather than Spicers issue however I highly recommend calling ahead to ensure you'll get the room type you've booked. "