Experience the warm ambiance of Akelarre Ostatuta, where you can unwind on the serene terrace or stay connected with in-room WiFi. Enjoy a cup of coffee or tea in the lobby, utilize dry cleaning/laundry services, and take advantage of luggage storage and vending machines.
Gernika-Lumo is home to Akelarre Ostatuta. Great Figure in a Shelter and The Oak of Guernica are local landmarks, and the area's natural beauty can be seen at Urdaibai Biosphere Reserve and Park of the Peoples of Europe. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Gernika-Lumo travel guide
Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
Guests are recommended to download the property's whachap mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), lockbox
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Check-in start time: noon; Check-in end time: anytime.
What time is check-out at Akelarre Ostatuta?
Check-out is at noon.
Where is Akelarre Ostatuta located?
Situated in Gernika-Lumo, this hostel is steps from Museum DeLa Paz De Gernika and Museo Euskal Herria. Park of the Peoples of Europe and Batzarretxea are also within 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Akelarre Ostatuta Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The facilities were much more satisfactory than I expected. I was also satisfied with the elevator, kitchen, and view. However, the bedding smelled like it was not dry and the pillow smelled, so I put on the cover I brought and slept. The pillow cover was fine, but the pillow itself should be washed in hot water or replaced with a new one. Room number 3612
Michelle
Stayed 1 night in Oct 2024
4/10 Poor
Lise
2025/3/30
The check in process was difficult as our US phone needed wifi to comply. We had to communicate several times to get the info via email. They were polite, but it took a while. The outside check-in machine didn't work. The shared kitchen where they wanted us to eat was obviously used on our arrival. Our room was clean and tidy. We could have used more heat. It would have been really nice to have an actual person on the premises.
I have no idea why this place has mixed reviews - I thought it was excellent. Location was amazing - right in the town centre - the room was bright and clean and actually really nice- of course there was a buzz and hubbub from the street below but it didn't go in ridiculously late or detract from a good night's sleep, the beds and pillow were comfy, everything was fine. In addition, the hostel has a fast lift, the auto check-in works like a dream; the price was good (around 60€ for 2 pax) and messages were generally answered quickly via the Hotels app. It would perhaps be useful to be told that luggage sent ahead will be left on the 2nd floor terrace near the reception desk - we had a brief panic on arrival, not having had that info, but a WhatsApp message sorted things out within a few minutes.
There is a launderette directly opposite the hostel (think it said it closes at 8.30pm).
Great no-frills hotel in the heart of Gernika. The rooms are basic but if you get a good price, I would recommend it for somewhere to stay. The pin entry system makes check in simple and the owners were communicative.
This is an old school property from the 50s 60s that has the check in desk on the 2nd floor, 1 up from the street. The rooms are compact but functional. It's a throw back to an earlier age.
It was inexpensive and was just a bed for the night but was just not very nice. Tired tatty furniture. Saw no one at all. Upstairs was a communal kitchen that was horrible. It was more of a cheap hostel really.
Take it if it is the last chance to not to sleep on the street. We have heard all the life of the neighbourhood including making pee… some industrial machine sound. Bad sheets had stains. The whole room was not clean. No design…
Enregistrement en ligne pour obtenir le code très très laborieux ! Lit propre . Beaucoup d’humidité et de moisissures dans la chambre . Bonne localisation mais beaucoup de bruit de l’intérieur comme de l’extérieur.
Habitacion extrapequeña con un olor horrible a humedad.No te pasan a limpiar la habitacion y el baño pegado a la cama. El armario sin puerta se cae a trozos las baldas y la barra para colgar la ropa se doblaba con el peso.
Justo frente a la ventana habia un bar de copas, y hasta que no cerraban era imposible dormir.
Se venden como hotel y es una pension de paso. Un sobrecito de champu y gel de ducha para tres noches, y el rollo de papel de baño lo tuve que comprar.
Me fui a la segunda noche de estar ahi teniendo pagadas tres noches.
Una experiencia horrible.
El apartamento sucio, con restos de pelos en el baño. El aseo no tiene puerta. Paredes con humedad. Sin calefacción y mucho frío. Pegado al ascensor por lo que mucho ruido cada vez que alguien esperaba el ascensor. Habitación vieja, con mal olor y sensación de abandonada.
No quisimos quedarnos. Nos fuimos a la noche. Demasiado frío.
No os fiéis del precio. Lo barato sale caro
Sin calefacción, rota la cisterna, la tv tampoco funcionaba en definitiva de los peores hoteles que he estado.
Además que no había nadie de personal para quejarse
Jose luis
Stayed 1 night in Nov 2023
8/10 Good
Verified traveler
2023/9/23
Problème d’accès à l’établissement, cuisine commune manque de propreté