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Royale Chulan Penang

4.0 star property
Travelers start their day with a delicious breakfast before consulting the concierge to plan adventures around Swettenham Pier Cruise Terminal

Choose dates to view prices

Royale Chulan Penang captures Downtown George Town's vibrant energy, offering comfort and convenience. Guests can relax in the outdoor pool, work out in the gym, or use in-room WiFi. The hotel features a coffee shop, business center, children's pool, and attentive staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

8.8 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Triple

Junior Triple | Minibar, in-room safe, desk, blackout drapes

Junior Triple

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Studio Room

Studio Room | Minibar, in-room safe, desk, blackout drapes

Studio Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Partial sea view
  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite | Living room | LCD TV

Family Suite

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • City view
  • 721 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

Minibar, in-room safe, desk, blackout drapes

Executive Suite

Highlights

Soundproofed
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
  • Harbor view
  • 721 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
  • 732 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Located in George Town, Royale Chulan Penang is in the city center. KOMTAR and Penang Hill are notable landmarks, and travelers looking to shop may want to visit Gurney Drive and Gurney Plaza. Kidland Penang and Penang Botanical Gardens are also worth visiting. Visit our George Town travel guide
Map
No 1 & 2 Pengkalan Weld, George Town, Penang, 10300

What's nearby

  • Pinang Peranakan Mansion showing interior views
    Pinang Peranakan Mansion
    3 min walk - 0.3 km
  • Fort Cornwallis which includes heritage architecture
    Fort Cornwallis
    7 min walk - 0.6 km
  • Padang Kota Lama or simply called The Padang, is the parade ground and playing field created by the British colonials in the civic district of George Town
    Padang Kota Lama
    9 min walk - 0.8 km
  • Raja Tun Uda Ferry Terminal
    1 min walk - 0.0 km
  • Swettenham Pier Cruise Terminal
    7 min walk - 0.6 km

Getting around

  • Penang Sentral
    30 min drive
  • Penang Intl. Airport (PEN)
    16 min drive

Restaurants

  • Astaka Jetty
    3 min walk
  • Norm Micro Roastery
    3 min walk
  • The Glasshouse
    2 min walk
  • Sora Penang
    5 min walk
  • Sri Tanjung Cafe
    3 min walk

About this property

Royale Chulan Penang

Upscale hotel near KOMTAR
Take advantage of a coffee shop/cafe, a gym, and a business center at Royale Chulan Penang. The on-site restaurant, Sri Tanjung Cafe, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), self parking (surcharge), and 7 meeting rooms
  • A banquet hall, concierge services, and a front-desk safe
  • Luggage storage, an elevator, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 179 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Rainfall showers, bidets, and free toiletries
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (MYR 5 per stay)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 67.20 for adults and MYR 56 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sri Tanjung Cafe
  • Tea Room

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 3 2026 to March 24 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 130 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 67.20 for adults and MYR 56 for children
  • Covered self parking fee: MYR 5 per stay
  • Rollaway bed fee: MYR 130 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Royale Bintang Penang Hotel
Royale Bintang Penang
The Royale Bintang Penang George Town
Royale Chulan Penang Hotel
The Royale Bintang Penang
Royale Chulan Penang Hotel George Town
Royale Chulan Penang George Town
Royale Chulan Penang Hotel
Royale Chulan Penang George Town
Royale Chulan Penang Hotel George Town

Frequently asked questions

Does Royale Chulan Penang have a pool?

Yes, this property has an outdoor pool and a children's pool. The pool will be unavailable from March 3 2026 to March 24 2026 (dates subject to change).

Is Royale Chulan Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 5 per stay.

What time is check-in at Royale Chulan Penang?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Royale Chulan Penang?

Check-out is at noon.

Where is Royale Chulan Penang located?

Located in Downtown George Town, this hotel is within a 10-minute walk of Raja Tun Uda Ferry Terminal, Pinang Peranakan Mansion, and Swettenham Pier Cruise Terminal. Queen Victoria Clock Tower and Goddess of Mercy Temple are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Royale Chulan Penang Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 455 out of 1000 reviews
Rating 8 - Good. 423 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, room was comfortable but possibly a little cold. Breakfast was excellent
Stayed 4 nights in Feb 2026

10/10 Excellent

Isaac Lorca

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and very friendly and welcoming staff
Stayed 10 nights in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, comfortable and quiet room.
Stayed 3 nights in Nov 2025

10/10 Excellent

philippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice for Georgetown

Lovely hotel in a great position in Georgetown. Easy walk to all the cute streets and restaurant. It has a lovely breakfast with a good selection of many different foot styles. The staff are friendly and always helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Susannah

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Attentive staff. Top class venue. Best location.
Hotel
Very happy residents in the hotel lounge. What a fun hotel.
Stayed 3 nights in May 2025

10/10 Excellent

HONGBING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the room is very clean and comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Wai Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is big, services are good.
Stayed 4 nights in Feb 2025

10/10 Excellent

Alexander

Liked: Amenities, property conditions & facilities
This is a great hotel in the heart of old Georgetown near the waterfront. Great facilities, good value and most importantly very helpful and friendly staff. Highly recommended.
Stayed 2 nights in Mar 2025

10/10 Excellent

Augusto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a special historical landmark. It also has a terrific, hardworking, and amiable staff.
Stayed 5 nights in Dec 2024

10/10 Excellent

D M

Liked: Cleanliness, property conditions & facilities, room comfort
Quality Hotel with friendly staff. Comfortable bed spacious room. Breakfast buffet had a wide variety of choices and very good food. Would definitely stay here again
Stayed 4 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this hotel. There's a lot of history to it. The rooms are really nice, the staff is great, the breakfast is fantastic. Walking distance from the ferry terminal is nice too. I will definitely be back!
Stayed 3 nights in Mar 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great service from all staff, room was perfect for us, buffet breakfast was amazing, would definitely stay again
Stayed 2 nights in Aug 2023

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel comfortable and friendly. Easily walkable to all George Town has to offer.
Stayed 1 night in Jan 2024

6/10 Okay

Deveena

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good. Breakfast could be better.
Stayed 2 nights in Mar 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent location, close to all that George Town has to offer. Friendly, helpful staff. Clean and very comfortable rooms with all the facilities you might want. And a tasty and varied breakfast offering as well. A great choice.
Stayed 9 nights in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities
The staff at Royale Chulan was very hospitable and made our stay very pleasant!
Stayed 3 nights in Dec 2023

10/10 Excellent

Anthea

Liked: Cleanliness, staff & service, property conditions & facilities
Second stay here. Came back for the location and breakfast. Staff are lovely. Would definitely stay again.
Stayed 9 nights in Sep 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the style and Heritage of the building. The staff were wonderful.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mamoru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 3 people for 2 nights and it was comfortable. The only thing that bothered us was that there were only enough cups and glasses for 2 people.
Stayed 2 nights in Jan 2025

8/10 Good

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the view from our room was that of a dirty ledge and a huge building blocking everything else. It is a clean facility but quite worn with time. The staff tending the rooms were very friendly and welcoming.
Stayed 7 nights in Feb 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
The pool area and gym were kept exceptionally clean and neat by young man
Stayed 8 nights in Nov 2024

8/10 Good

Qing Zhou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old building with colonial history background. Very good service and friendly staff. I enjoyed my stay. Thanks.
Stayed 9 nights in Jan 2024

8/10 Good

HOI KEUNG LAWSON

Liked: Cleanliness, staff & service, room comfort
Clean and tidy room, The swimming pool is good
Stayed 2 nights in Nov 2023

10/10 Excellent

HEMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Very nice, polite & helpful and accommodating staff. Gym was adequate and better than a lot of other hotels I've been to. Breakfast buffet was quite good with a nice change of food daily. Only terrible thing were the fruit juices esp. the OJ. Would definitely highly recommend and stay again.
Stayed 5 nights in Nov 2023

4/10 Poor

Lynn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I don’t like to leave bad reviews…but I was so very disappointed with the conditions of our room at this hotel. I will say that the front desk staff addressed the concerns when we called it to their attention. But the fact is, I shouldn’t have to call to their attention that there was mold growing on the walls of the shower and there were no towels, soap or bathroom amenities in our room. There was some music thumping well past midnight on two of our three nights. And during the day the noise from the pool 4 stories down was very audible. To their merit the breakfast buffet was extensive, there was plenty to choose from, some of it better than others. The location of the hotel is convenient and made walking to most areas of Georgetown easy. And despite what others have posted, our interactions with all staff were good. They were pleasant and smiled when we entered the hotel etc. This was likely an incredible hotel 10-20 years ago. But is missing the mark by today’s standards.
Stayed 3 nights in Oct 2025