Is Palm Mansion Boutique Suites pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Palm Mansion Boutique Suites?

Check-in start time: 2 PM; Check-in end time: 5 PM.

Does Palm Mansion Boutique Suites provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Palm Mansion Boutique Suites located?

Located in Downtown George Town, this guesthouse is within 1 mi (2 km) of Goddess of Mercy Temple and KOMTAR. Queen Street and St. George's Church are just steps away.

Palm Mansion Boutique Suites Reviews, Deals & Photos 2025

10/10 Excellent

DiarmuidC, Petaling Jaya, Selangor DE, Malaysia

2020/8/20

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Whats not to like. Its a delightful and charming gem of a place. The virtues of the 9th century vintage shophouse design are exploited to the full, in conjunction with al modern amenities. JL is a genial and affable host. I do expect to return and do not hesitate to recommend this venue to customers in the future.

Stayed 2 nights in Aug 2020

10/10 Excellent

Joo Ling

2018/12/30

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic service

Fantastic service by the hotel manager. Initially we though he was the owner as he was so friendly and proud of the hotel. He seemed to be there all the time, always greeting the guests warmly, helpful in giving advice of the local areas and helping to book restaurants and taxis. Even personally escorted us to the local eating places nearby. Great authentic cultural experience staying in a newly refurbished old shop houses. Great location. The rooms were furnished with furniture from the older Malaysian times.

Stayed 2 nights in Dec 2018

8/10 Good

Mei Fung

2018/12/21

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務親切，依我們的旅遊時間，給了非常好的旅遊建議，房間舒適又有特色，實在是物超所值，小小缺點是wifi略慢及欠浴缸.

Stayed 2 nights in Dec 2018

10/10 Excellent

K

2018/9/11

A very warm and special kind of hotel experience

This is a very special accommodation experienc for me. The hotel is small of seven room only. The owner and the staffs had a heart on it and I could feel their services are very unique and excellent. When I arrived, instead of check-in, the manager Mr. CHANG hosted me with and drinks and cakes while gave a brief on the major tourist locations and recommended restaurants of Penang when learning we were the first time visitors to the city. After it, we were admitted to our room without check-in. The room is spacious and clean. On the third day, we found sets of quilts and pillows of different patterns are placed. It impressed me as I guess other hotel will not change of the look of the quilts no matter how long a guest will stay. Restaurant for breakfast is arranged at the nearby Cafe of Little Angel. The food is good. More than that, its boss/cook would warmly recommended different food choices so our breakfasts need not to be repeated during our stay and we could also tasted more local delicious foods. The hotel is at the heart of George Town, so it is very close and only walks away from the locations of visitor interest nearby. The room is spacious and clean. It has two beds, and one of the bed is upstairs. It is the main reason I chose it. The owner likes green plants, and full of lovely pot plants in the corridors outside the guest rooms. It is a very wonderful experiences of my stay.

Stayed 4 nights in Sep 2018

8/10 Good

robert

2018/1/25

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great location. You leave feeling like you have a new friend. Management goes all out to be friendly and helpful. We highly reccomend Palm Mansion.

Stayed 4 nights in Jan 2018

10/10 Excellent

Per Anders

2018/1/5

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kan inte bli bättre

Palm Mansion är ett utmärkt boende. Fantastisk service av den vänligaste pensionatsvärden man kan tänka sig. Rent, stiligt, rymliga rum med perfekt läge. Jag vet precis var jag skall bo om jag kommer tillbaks till Penang. Under vår vistelse fick vi frukost på olika lokala ställen runt hotellet - oväntad men väldigt bra lösning; omväxlande och gott.

Stayed 4 nights in Dec 2017

6/10 Okay

Whatisthis?, Stiil in Georgetown

2017/8/19

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Very nice - Very noisy

Lovely and well meaning people. Unfortunately the rooms are on a main road and the noise is too high

Stayed 1 night in Aug 2017

10/10 Excellent

CHEN CHUNHONG

2017/7/28

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

这家酒店很好，又干净又舒服，很适合一家大小的旅行。老板非常好，很热情帮我们介绍周围的环境和玩的地方。好像住在自己的家一样，我连住三晚，如果下次再来槟城也会选住这间。也会介紹給朋友住。

Stayed 1 night in Jul 2017

10/10 Excellent

Joakim

2017/7/1

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please, stop looking, book this one NOW!

STRONGLY RECOMMENED! Dr. Teng is the best hotel owner i have ever met. His passion, friendliness and personality impressed me massively. Location: you do not find better location. All you wanna see is within walking distance of 10 mins. Room: Cosy and clean. Service: WOW! Totally out of my expectations. I have hight standards for hotel, to be honest. But i am speechless and amazed by Dr. Teng's personel. They think what i need before i even know myself. To be short, this is my next stay when i visit penang again. Best of luck, Dr. Teng

Stayed 5 nights in Jun 2017

10/10 Excellent

Adrian, Perth, Australia

2017/3/22

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

memorable holiday in Penang

loved everything about Penang, the people, the attractions, the history and the amazing array of food.

6/10 Okay

Ukkunn, Japan

2017/1/3

Liked: Staff & service

Boutique Hotel とは日本でいえば古民家の民宿みたいなもの

Boutique Hotelというものを初めて試したが、日本で言えば古民家の民宿みたいな印象。であれば料金はもう少し安くても良いのではと感じた。

10/10 Excellent

Fang-Ru

2016/12/8

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得一住的飯店

地點位於市中心到知名景點都可用步行的方式到達老闆非常熱情好客並熱於協助旅客的各項問題各處都可以感受到老闆的用心是檳城非常值得推薦的住宿下次到檳城會再選擇這裡:)

10/10 Excellent

Verified traveler

2016/11/28

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Experience

Offers a very personal touch unlike hotels. The owner Dr T, his wife and manager Mr Chan were very hospitable. Mr Chan was always ready to share tips on Penang and was attentive to our needs. Location is central within heritage zone. All rooms are on 2nd floor of row of shophouses. Very spacious with a corridor to chill amidst the well maintained pretty plants.

10/10 Excellent

Avril, Singapore

2016/11/7

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome place to stay in Penang!

My group of friends (6 of us) had a great time at Palm Mansion. The rooms had a wonderful rustic villa feel that makes u feel so at home. The rooms are clean and the hotel is strategically located. Street art and museums are nearby and so are the food! Mr Chang showed awesome hospitality by telling us where we could visit and what was good to eat. Never met a more friendly host! If that was not enough, the owner Dr Teng (hope I got his surname right!) came by and his lovely wife bought us nonya kueh! We were such in luck as it tasted really good :) thanks for the wonderful experience Palm Mansion Team. We will be back for more!

10/10 Excellent

SUNGHEE, 서울

2016/9/29

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

꼭 다시 방문하고 싶은 호텔이네요

얼리 체크인 부탁드렸는데 흔쾌히 들어주시고 여행에 유용한 정보와 늘 밝은 미소로 대해주신 매니저분께 정말 감사드려요 다시 꼭 방문하고 싶어요 추천합니다

8/10 Good

Nan Chuang

2016/9/20

Liked: Cleanliness, staff & service, property conditions & facilities

Bed is little hard. Other than that, all good.

10/10 Excellent

J, Vancouver, Canada

2016/8/18

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique with old style charm and super staff

We had a great stay here - the facilities were an excellent combination of renovated modern conveniences and old world charm. The staff were over and beyond accommodating!

10/10 Excellent

Yuen Tai, HK

2016/8/13

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好的民宿，下次還會來還會再住。

職員都很友善、每天都會建議去哪些地方，拿著地圖教怎麼去。我們要去郵局寄明信片還就親自帶我們去，真的很窩心的啦。民宿是包早餐的，味道不錯，有一天老闆夫婦還親看開車帶我們去海邊，請我們吃美味的肉骨茶，超nice 位置很方便，就在小印度旁邊，去夜市吃東西也是10分鐘以內... 早機6點半要checkout，天都未亮，已經準備好早餐給我們拿去路上吃，超感動。。房間空間很大，有兩層，住4個人都沒問題。。大推。。。很用心經營，下次來，還會再住

10/10 Excellent

Celine, Singapore

2016/8/10

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is great for visiting nearby street arts.

We stayed for 4 days & 3 nights in August 2016. It was so refreshing to be served with a welcome cold nutmeg drink and a tau sar pia snack upon check in. The double duplex room that we stayed was clean and air conditioning was good. Although we can hear some night time noises from the streets outside, it didn’t really affect our sleep. We especially loved the veranda located just outside our room which is full of greeneries and beautiful flowers. Very good for photo takings. Another plus point is the exceptional service provided by the Manager, Mr Chang and his staff. He provided us with lots of suggestions for places to eat and visit so that we were never bored in Penang. We have the privilege to meet the owner who explained to us some of the transformation and restoration processes. This vintage hotel was refurbished from old timbers and the craftsmanship that has gone into this restoration is highly admirable. We enjoyed the daily breakfast in the café located downstairs. The latte was especially good. Highly recommended to all who appreciate vintage culture.

10/10 Excellent

Joyce, singapore

2016/7/26

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely, quaint boutique hotel

Stayed for 2 night with my parents. Check in was a breeze. Received a very warm welcome with drinks, snacks and an introduction to places to eat and sight-see in Georgetown as it was our first time there. Love the design of the place overall. Rooms was cozy and spacious for 3 of us. Owners were extremely friendly and even drove us out on 2 occasions. Location is great and within walking distance to a lot of sights and food. Definitely beats staying at a regular hotel.

8/10 Good

Rena, Singapore

2016/7/12

Liked: Cleanliness, property conditions & facilities, room comfort

Overall the stay was pleasantly good. Rustic feel and clean environment and the hotel owner was friendly and helpful who really made us feel at home. However, the WIFI connection can be better.

8/10 Good

Tiffany, 臺灣

2016/6/11

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

環境幽雅質樸熱忱

搭夜車抵達檳城。只是想碰運氣，看看可否寄放行李？沒想到老闆好早起床，還好心地收容了我們。熱心、質樸的老闆，整個環境布置得很雅致，讓旅人的心情也跟著寧靜而愉悅。

10/10 Excellent

Tan SH & Family, Singapore

2016/5/15

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, Exceptional service

Highly recommended! Exceptional service, great hospitality by Mr Chang and team. Hotel is centrally located, very convenient. Attractions are within walking distances from hotel. Staff team are friendly, helpful and knowledgeable. Exquisitely decorated, quaint hotel. Day of arrival, took the airport cab and the driver got lost and contacted the hotel. Mr Chang and team came out to the street to wait for us. Welcome drink & delish tidbits served upon arrival. We asked for local maps from Mr Chang as we didn't managed to pick them up from the airport. Maps provided upon request and Mr Chang patiently gave us information on local attractions and recommended places to visit and food to try. Breakfast was served at Street Art Cafe located next door. Nice ambience, great breakfast. Choose from menu, limited selection but much better than the standard breakfast buffet by other hotel chains (IMO). Their coffees and fried ice cream are great too! And the best thing, free WIFI! Met owners Mr & Mrs Ding on our last day. They are very friendly, extended great hospitality to show us around and my parents had a very pleasant morning chatting with them. Night flight back but we came back too early so waited at the lobby for our cab to pick us up. Mr Chang played host till the end and kept us entertained while we waited. Return cab arranged by Mr Chang on request, driver arrived on time and smooth ride to the airport.

8/10 Good

Nathan, Kuala Lumpur

2016/5/8

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot, not a mistake to stay here.

Personal service, nice ambiance, loft great for kids, breakfast ok, bit of road noise.

10/10 Excellent

Wah Ling, Singapore

2016/3/21

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of a Heritage Hotel with a Big Heart.

We decided to book Palm Mansions due to the glowing review we read from Trip Advisor and the heritage boutique hotel, run efficiently by Mr Chang and his staff did not disappoint. Stepping down from the taxi into the hotel, we were received warmly by Mr Chang who offered us cups after cups of delicious chilled nutmeg drink (you can buy it from a shop a few doors down juts make sure you have check-in baggage! We didn't so had to buy ours from the airport which tasted different.) and delicious Tambun biscuits. He then orientated us to Penang, suggested places we can go to and patiently answered all our questions about food stalls we were looking for. When we were done chatting we were also checked-in and ready to move into our room for two nights. The staff who helped us with our luggage was full of smiles and really friendly, making us feel even more at home. Our simply-furnished duplex was just what we need. We hung out downstairs where my son slept on a single bed. Our bed was on the second loft level. As we were also celebrating my husband's birthday, Mr Chang graciously arranged for a cake which he sent personally to our room. A really nice gesture that pleasantly surprised my husband. We walked everywhere from the hotel, given it's ideal position in the heart of historic Georgetown. My son enjoyed every single minute of his stay and so did we! :)

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