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The current price is NT$2,723
NT$3,317 total
includes taxes & fees
Feb 10 - Feb 11

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Similar properties

Lobby sitting area
JEN Penang Georgetown by Shangri-La
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,001 reviews
The price is NT$2,790
NT$3,396 total
includes taxes & fees
Feb 24 - Feb 25
JEN Penang Georgetown by Shangri-La
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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 430 out of 1000 reviews
Rating 8 - Good. 420 out of 1000 reviews
Rating 6 - Okay. 103 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

Reviews

10/10 Excellent

Helena

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, convenient location, good fitness facilities
Stayed 5 nights in Dec 2025

10/10 Excellent

Bira

Liked: Cleanliness, amenities, property conditions & facilities
It was a pleasant experience. The rooms were clean and overall a good time.
Stayed 2 nights in Dec 2025

10/10 Excellent

Chia Yen

Liked: Cleanliness, property conditions & facilities
Friendly staff and always ready to help
Stayed 7 nights in Dec 2025

8/10 Good

I-Yen Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, well located on Gurney...10 minute walk to shopping malls, very nice staff, walk opposite to the park. Recommend.
Stayed 5 nights in Jan 2026

10/10 Excellent

Kim Lin

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious, clean and well managed hotel. Friendly staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

BASSMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was amazing, the rooms are clean and spacious, location very convenient and the food was diverse and good.
Stayed 4 nights in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Staffs very helpful
Stayed 5 nights in Dec 2025

8/10 Good

Sandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience and friendly staff !
Stayed 3 nights in Oct 2025

10/10 Excellent

Yau Chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room and friendly staff. Central location with a fantastic view to the harbour
Stayed 7 nights in Sep 2025

10/10 Excellent

Lateese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating.
Stayed 3 nights in Oct 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and facilities were kept in good condition. The Hotel I have stayed in many times over 15-20 years from time to time, although a little bit older than the new high end hotels nearby, is still extremely well maintained and the location is excellent ( relatively short walk to) near Gurney Plaza. Will probably stay again in future when visiting.
Stayed 4 nights in Nov 2025

10/10 Excellent

Yau Chun

Liked: Cleanliness, staff & service, amenities
The staff are all super friendly and helpful
Stayed 5 nights in Sep 2025

6/10 Okay

Anitya

Liked: Staff & service
The pros of the hotel, good location, many food options and close to main attractions. The cons the hotel rooms are quite outdated. The shower head was broken when we came in- was replaced promptly though which was good. mould on the rims of the bathroom sink and the shower was also quite outdated. Pretty average sat due to this. Staff friendly and helpful.
Stayed 4 nights in Jan 2026

8/10 Good

Jayaraman Sankaran Cynthia

Liked: Cleanliness, staff & service, amenities
Property needs some refurbishment. Toilet flush was running. Had to inform front desk. Service was exceptional.
Stayed 4 nights in Dec 2025

10/10 Excellent

Buan Choo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with friendly staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views, clean room and very friendly and helpful staff. I would definitely stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
The staff were outstanding here - friendly and helpful. The pool was great, the room too, and the breakfast brilliant.
Stayed 6 nights in May 2025

10/10 Excellent

FOON

Liked: Cleanliness, amenities, property conditions & facilities
Great location, walkable, helpful staff
Stayed 6 nights in Apr 2025

10/10 Excellent

Luter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

penang memory trip

we stayed for 3 nights , check in take abit of time due to the frontdesk could not find our reservation, breakfast biffet was excellent have variety choice front desk employees are friendly, transporation provied are helpful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ming Chong

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

Sau Ngan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable place
Stayed 1 night in Dec 2024

10/10 Excellent

Syed W.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very neat. Breakfast has lots of choices
Stayed 2 nights in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were generally happy with the hotel. It was a comfortable stay and the staff enthusiastically helpful.
Stayed 6 nights in Feb 2025

8/10 Good

OONG PING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good tourist location.
Stayed 1 night in May 2024