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Cititel Express Penang

3.0 star property
Downtown George Town offers a convenient urban base where travelers can recharge between adventures while staying connected to what matters

Choose dates to view prices

Cititel Express Penang, in Downtown George Town, offers a practical city retreat with a restaurant, in-room WiFi, and dry cleaning services. The 24-hour front desk staff assists guests with local attractions.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Housekeeping
The current price is NT$1,302
NT$1,499 total
includes taxes & fees
Jan 17 - Jan 18

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Coffee/tea maker
Minibar
Laptop workspace
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Coffee/tea maker
Minibar
Laptop workspace
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Twin Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, laptop workspace

Family Room

Highlights

Soundproofed
Air conditioning
LCD TV
Coffee/tea maker
Minibar
Laptop workspace
Daily housekeeping
Desk
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Coffee/tea maker
Minibar
Laptop workspace
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Twin Bed

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 4

View all photos for Standard Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2

View all photos for Standard Queen Room Non smoking

Minibar, in-room safe, desk, laptop workspace

Standard Queen Room Non smoking

  • Sleeps 2

View all photos for Superior Twin Room Non Smoking

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room Non Smoking

  • Sleeps 2

Standard Room

  • Sleeps 2

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About the neighborhood

Located in Downtown George Town, a neighborhood in George Town, Cititel Express Penang is in the entertainment district. KOMTAR and Penang Hill are notable landmarks, and travelers looking to shop may want to visit Gurney Drive and Gurney Plaza. Kidland Penang and Penang Botanical Gardens are also worth visiting.
Visit our George Town travel guideOpens in a new window
Map
123, Lebuh Noordin, George Town, 10300

What's nearby

  • 1st Avenue Mall - 2 min walk - 0.2 km
  • Prangin Mall - 2 min walk - 0.2 km
  • KOMTAR - 3 min walk - 0.3 km
  • Chit Tiau Lor Ban San - 7 min walk - 0.6 km
  • Georgetown UNESCO Historic Site - 10 min walk - 0.9 km

Getting around

  • Penang Sentral - 28 min drive
  • Penang Intl. Airport (PEN) - 15 min drive

Restaurants

  • ‪Wembley Café - ‬1 min walk
  • ‪Lobby Lounge - ‬2 min walk
  • ‪Chang Leong Nanyang Coffee - ‬2 min walk
  • ‪Starbright Coffee - ‬1 min walk
  • ‪Cafe Jen - ‬2 min walk

About this property

Cititel Express Penang

Hotel near KOMTAR
Cititel Express Penang provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • An electric car charging station, a front-desk safe, and luggage storage
  • Concierge services, tour/ticket assistance, and an elevator
Room features
All 234 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Showers and free toiletries
  • LED light bulbs, coffee/tea makers, and daily housekeeping

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NT$1,575 total
includes taxes & fees
Jan 25 - Jan 26
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 22 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards

Property is also known as

Cititel Express Penang Hotel George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel George Town

Frequently asked questions

Is Cititel Express Penang pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Cititel Express Penang?

As of 2026/1/16, prices found for a 1-night stay for 2 adults at Cititel Express Penang on 2026/1/17 start from NT$1,302, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Cititel Express Penang?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Cititel Express Penang?

Check-out is at noon.

Where is Cititel Express Penang located?

Located in Downtown George Town, this hotel is steps from 1st Avenue Mall and KOMTAR. Hin Bus Depot Art Centre and Prangin Mall are also within 5 minutes.

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Reviews

Cititel Express Penang Reviews

8.0

Very Good

8.0

Cleanliness

8.6

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 118 out of 369 reviews
Rating 8 - Good. 171 out of 369 reviews
Rating 6 - Okay. 43 out of 369 reviews
Rating 4 - Poor. 24 out of 369 reviews
Rating 2 - Terrible. 13 out of 369 reviews

Reviews

8/10 Good

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Clean and small room, nice staff, good location and value.
Stayed 2 nights in Dec 2025

10/10 Excellent

becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the view is very good! The staff are very helpful, I enjoy staying in this hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 4 nights in Nov 2025

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable. I love the water rifill station. Feels more eco friendly compared to other hotels. Location was excellent, lots of great food options around.
Stayed 3 nights in Nov 2025

8/10 Good

Herly

Liked: Staff & service, property conditions & facilities
The staff is really good
Stayed 5 nights in Oct 2025

10/10 Excellent

Jack NG BOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast ok staff polite
Stayed 3 nights in Oct 2025

10/10 Excellent

Choong Wah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out was efficiently done. Staff is polite and understanding. Room is clean. Had a very pleasant stay. Will definitely come again when in Penang.
Stayed 5 nights in Aug 2025

10/10 Excellent

Mathu Janaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay with very comfortable room and city view
Stayed 1 night in Mar 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
overall the the hotel was nice, there was good food around it and quite a central location to get to different places around Penang!
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay at Penang for seminar

The room was clean and comfortable. Staff were very friendly. Location was great!
Stayed 5 nights in Mar 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good, room is a bit small
Stayed 1 night in May 2025

10/10 Excellent

Choa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good locations
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City Center

Convenient walking distance in city. Lots of good food
Stayed 1 night in Jan 2025

8/10 Good

Chan

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD LOCATION. FOOD IS WITHIN WALKING DISTANCE. FRIENDLY COUNTER STAFF. GOOD BUFFET BREAKFAST BUT NEED TO ADD ON.
Stayed 1 night in Feb 2025

8/10 Good

Sook-Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and friendly staff
Stayed 10 nights in Mar 2024

6/10 Okay

M S

Small rooms and price. Good value.

Good central location between GAMA and 1st Avenue mall with coffee shops and restaurants nearby, or a short GRAB ride away. Rooms are clean, small and relatively comfortable. The price is reasonable for what you get. Maid service every other day. Staff was friendly and helpful.
Stayed 3 nights in Feb 2025

8/10 Good

Chan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thiss hotel the furniture is new.Bed is comfortable. The room is a bit small. Obdrsll is ok.
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience but small. Near shops and shopping.
Stayed 4 nights in Dec 2024

10/10 Excellent

BIK KUEN Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services, convenient location for assess different places by walking distance
Stayed 2 nights in Aug 2023

6/10 Okay

M S

Disliked: Staff & service

Small clean room with a small price

This is a reasonably priced accommodation in a good location. The rooms are tiny, but clean and well maintained. Housekeeping is limited to every other day.
Stayed 2 nights in Dec 2023

8/10 Good

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff approachable and helpful. Overall, value for money. I liked the multistorey car park, as it was not on street level. Location was good.
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Penang stay in Cititel Express in year 2023

Overall is perfect, location wise and the front desk staff is helpful and cheerful. Except for the room cleaning is happened only two days once. During my 5 days 4 night stay only tidy up the room once. Another issue is the central air-conditioning, it seems like is over-usage by the hotel guest, it quite stuffy during the mid-night. Lastly is the pillow quite soft and wear and teared, could not support the neck and head in proper position. Lucky housekeeping has the additional pillow to provide. Finally is just a qurious query why some of the vacant room's door is not close completely? Morning, afternoon, evening is still the same status, it make me quite worry and scary feelings. i did inform the front desk, but no action has been taken.
clear sky view from Presgrave street hawker centre ....
another angle view from Hin Bus Depot .....
Stayed 1 night in Aug 2023

6/10 Okay

Joey

Liked: Staff & service, amenities
I've previously enjoyed my stay at the Ipoh Cititel Express, so I decided to stay at the George Town branch. A little bit disappointed at the condition of my room, you can tell that while the room has indeed been refurbished, it is starting to show signs of wear. The towel railing in the bathroom is falling apart. The wallpaper is peeling. The air-conditioning may need servicing. The parking elevator always has a smell. And the towels also has a peculiar odour, making me question the hotel's cleanliness protocol. I also wouldn't recommend this hotel for light sleepers, as the walls, windows and doors are not at all soundproof. On top of being able to hear all the noise from the street level, I could hear the opposite room's early morning cellphone alarm which unfortunately rang for hours. If you do stay here, please stay as far away from the elevators as possible. As for everything else - reception was fine and courteous if a little clumsy during the check in process. Parking was straightforward and fairly easy to access. Rooms are a little bit tiny, but is adequate for a solo stay. Rooms are also equipped with most basic necessities, including kettle, mini fridge, hair dryer, towels, slippers, mugs, TV. The hotel is right opposite a mall. A bunch of eateries and cafes, 7-11, are all easily accessible by foot. Fairly central location and you can get to most of the famous spots easily. Overall, your mileage may vary. For me, this place is just fine, could have been better.
Stayed 3 nights in May 2025

10/10 Excellent

LEE YANG

Compact clean room, friendly helpful front desk, name Karthy.
Stayed 1 night in Dec 2025

8/10 Good

Kwok Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Stayed 2 nights in Oct 2025