One Bedroom Executive Apartment | 1 bedroom, iron/ironing board, free WiFi

Reviews of The Waterfront Apartments, Geelong

4.5 out of 5
The Waterfront Apartments, Geelong
2-4 Yarra Street, Geelong, VIC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 236 out of 386 reviews" "
Rating 8 - Good. 106 out of 386 reviews" "
Rating 6 - Okay. 34 out of 386 reviews" "
Rating 4 - Poor. 7 out of 386 reviews" "
Rating 2 - Terrible. 3 out of 386 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay at this apartment - fantastic location and very well-equipped
Stayed 2 nights in Apr 2024
Response from Jenni on 2024/4/22
Fantastic, good to hear that you enjoyed your Geelong trip and the apartment and surrounds. Hope to see you another time. Cheers.

8/10 Good

Bridget

Traveled with partner
Liked: Cleanliness
Location was the best, close to westfields and restaurants and walks along the beach. Very comfortable unit a little dated and shower not ver hot. Could update bed and pillows otherwise great stay
Stayed 2 nights in Apr 2024
Response from Jenni on 2024/4/17
Thanks for your rating. The bed and bedding will definitely be upgraded and the hot water in bathroom altered. Thanks for letting us know. And yes, the location is second to none. Cheers.

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Appreciated the personalised service, as there was no reception for check-in, but all communication was prompt and clear. We were shown around the apartment and how the keys worked, etc, which was helpful. The apartment was a lot bigger than we had envisaged and the water-front view was stunning. Well-appointed, nice decor and very comfortable home away from home. Nothing we could really fault at all.
Stayed 2 nights in Jan 2024
Response from Jenni on 2024/1/21
Great to hear everything was in order, and as you would like when away from home. Appreciate your feedback. Cheers

10/10 Excellent

Sophie

Liked: Cleanliness, property conditions & facilities
Great location and clean unit etc. Can’t go wrong!
Stayed 2 nights in Dec 2023
Response from Jenni on 2024/1/21
Thankyou, late reply sorry, missed your entry. Glad you enjoyed everything. Cheers.

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Jenni on 2023/12/28
Thankyou, glad you enjoyed Geelong and The Waterfront Apartments. Cheers

10/10 Excellent

Alba

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very good location and comfortable apartment by the sea! Communication with Jenni was good and she was very helpful and friendly
Stayed 6 nights in Nov 2023
Response from Jenni on 2023/11/29
Thankyou for your time to send these comments. We are blessed with the location - walking distance to everywhere, bonus !!! We like to make your stay as easy as possible. Cheers

8/10 Good

Donna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very central place close to everything. Bed mattress was very firm so not very comfortable. Some of our kitchen accessories such as cutlery mugs and pots and frypan weren't cleaned properly from previous people staying so maybe have cleaners check them regularly. Rooms can do with an upgrade only one 2 seater lounge and no tv in bedroom.
Stayed 3 nights in Nov 2023
Response from Jenni on 2023/11/29
Thankyou - we are continually upgrading fixtures and fittings. The cleaning is another issue. Will pass on to our cleaning team, this is not our usual standard. If you could let me know the apartment number I can pin point to put items on the top of our priority list. (SMS 0409 931 396) Cheers

8/10 Good

Alexandra

Traveled with family
Great kept very clean. Good security. My only issue was sliding balcony door would not open Didn’t like shower over the bath No hand rail to hold on to getting in & out 👍
Stayed 2 nights in Nov 2023
Response from Jenni on 2023/11/25
Thanks for your feedback - always helpful, will pass on these issues to our maintenance area and have them addressed. Always on the end of the phone to sort out things like the balcony door. Cheers.

8/10 Good

Delwyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location and kitchen provided.
Stayed 2 nights in Nov 2023
Response from Jenni on 2023/11/17
Thanks for your rating. Cheers

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Excellent value, great location
Stayed 2 nights in Nov 2023
Response from Jenni on 2023/11/17
Thankyou for your rating - glad you enjoyed your stay. Cheers

8/10 Good

Fred

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Jenni on 2023/11/15
Thankyou - we appreciate your feedback. Cheers.

6/10 Okay

Anthony M

Liked: Cleanliness
Cooking utensils old and rusty. Couch didn't offer much support. Netflix or similar would be nice.
Stayed 2 nights in Nov 2023
Response from Jenni on 2023/11/7
Thanks for your time. We will make sure all the utensils are replaced, it definitely is not our usual offering. Will look into the couch - updating all furniture is on our list, but will look at that apartment asap. Smart TV's are also on the list. We look after apartments on behalf of private owners, so need their permission to replace. On our priority list. Cheers

10/10 Excellent

Lynette

Liked: Cleanliness, property conditions & facilities
Very good location, easy walking along the water front.
Stayed 4 nights in Oct 2023
Response from Jenni on 2023/11/2
Thankyou, yes we have the BEST location. Easy to walk to everywhere - shops, restaurants, coffee, galleries, or just walking along our beautiful waterfront. Cheers

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Couch was average for this property.
Stayed 3 nights in Oct 2023
Response from Jenni on 2023/11/1
Thanks Chris, we are in the process of updating fixtures and furniture in the apartments. As they are all privately owned we need to liase with the owners. Will make sure this is a priority.Cheers

8/10 Good

Mick

Traveled with partner
Clean and comfortable
Stayed 2 nights in Oct 2023
Response from Jenni on 2023/10/30
Thanks Mick, Good to hear - hope you enjoyed your upgrade too !!!! Cheers

10/10 Excellent

Shea

Business traveler
Was awesome. Really helpful
Stayed 3 nights in Oct 2023
Response from Jenni on 2023/11/7
Thankyou, that's what we like to hear. Come again another day !!!!!!! Cheers

8/10 Good

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous waterfront location. Well appointed however the carpet needed vacuuming and had a few stains, the freezer needed defrosting, the glass table and windows needed cleaning. Not sure I would stay again.
Stayed 4 nights in Oct 2023
Response from Jenni on 2023/10/28
Thanks for taking the time to let us know these issues. We have contacted housekeeping regarding the cleaning regime, these problems are not our usual offering. Apologies for your experience. Regards.

8/10 Good

Carl

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from Jenni on 2023/10/27
Thankyou, hope you enjoyed what Geelong has to offer and our amazing location. Cheers.

4/10 Poor

Chris

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The apartment had not been cleaned at all. The door jamb in the bathroom was so warped due to water damage the door could not close, at all. Dusty, greasy, tired, lacklustre and unloved. Fortunately we were able to swap rooms to a room which had at leased been cleaned this year.
Stayed 3 nights in Oct 2023
Response from Jenni on 2023/10/25
No excuses, these problems have been immediately rectified. Deep clean to all areas. Maintenance called in to fix the door frame. Sincere apologies for inconvenience caused.

10/10 Excellent

Jackson

Liked: Cleanliness, amenities, property conditions & facilities
Liked the location and apartment was very comfortable.
Stayed 2 nights in Oct 2023
Response from Jenni on 2023/10/22
Thankyou for your time to rate us. Glad you enjoyed your stay - may see you again some day. Cheers.

10/10 Excellent

Ria

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very roomy apartment and very close to amenities
Stayed 2 nights in Oct 2023
Response from Jenni on 2023/10/20
Thanks Ria, great that you were happy to be in walking distance to absolutely everything! Glad you enjoyed the apartment too. Cheers

10/10 Excellent

Christina

Liked: Cleanliness, room comfort
Great location , close to supermarket
Stayed 2 nights in Oct 2023
Response from Jenni on 2023/10/18
Thanks Christina, yes we do love being close to everything. Easy walking distance, no need for a car !!!!!!Cheers.

6/10 Okay

Darren, Whangarei

Traveled with partner
Liked: Cleanliness, amenities
I thought it was a little dated but fabulous location.
Stayed 2 nights in Sep 2023
Response from Jenni on 2023/10/15
Thanks for taking the time to review the property. All of the apartments are individually owned. We have a programme in place with the cooperation of the owners to update fixtures and fittings. Super glad you enjoyed the location though !!!!! Cheers

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to supermarket and great dining options. Comfortable and good temperature control. Clean. We walked everywhere.
Stayed 2 nights in Oct 2023
Response from Jenni on 2023/10/14
Great, thanks Heather. We are glad you enjoyed your stay with us and the surrounding area amenities. Cheers

10/10 Excellent

Frances

Traveled with family
Liked: Cleanliness, amenities
found some minor challenges, for example the second tv didn't work,
Stayed 2 nights in Oct 2023
Response from Jenni on 2023/10/5
Thankyou, this will be rectified. Otherwise, good to see a 5. Cheers.

10/10 Excellent

Charmaine

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Jenni on 2023/10/5
Thankyou.

10/10 Excellent

Drew

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Jenni is a great host. We had a lovely short holiday in a beautiful apartment and surrounds.
Stayed 3 nights in Sep 2023
Response from Jenni on 2023/9/27
Thanks, it's always a pleasure having guests who appreciate everything on offer. Come again soon !!!!Cheers

2/10 Terrible

Heinrich

Disliked: Cleanliness
Not sure about the other units but 4407 is not fit to be rented in current condition. Freezer not working- took two days to freeze one ice tray. Oven was left dirty from previous use - fat dripping from racks and pan. Extractor fan covered with oil and fat - not cleaned in a while. Unit smelled of fat and oil every time you enter the unit. Only reception for some channels on the TV in the middle of Geelong? Bathroom fan and heat light need replacing as it looks like it was pulled from the unit. Washing and dryer leave your washing in worse shape than before use - need serious cleaning and maintenance. Even dishes and cookware was not clean to use. Unit have much potential just need attention to cleaning and maintenance.
Stayed 2 nights in Sep 2023
Response from Jenni on 2023/9/16
Thankyou for letting us know the state of this apartment. Seriously not as we like to offer. A deep clean has been ordered from our cleaning staff and maintenance or replacement to other issues. This apartment will not be let until all issues are addressed. We apologise for your experience. Regards.

10/10 Excellent

Wayne

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Jenni on 2023/9/12
Thankyou - great location, no need to drive anywhere - shops, restaurants, parks etc...........So we do have the best spot in town !!!! Cheers.

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness
Great place
Stayed 2 nights in Sep 2023
Response from Jenni on 2023/9/5
Yes, we love the location and the apartments that we look after !!!! Best place to be able to walk everywhere too. Cheers.

10/10 Excellent

Sarpreet

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay for business or leisure. Jenni is a great host and very accommodating.
Stayed 2 nights in Aug 2023
Response from Jenni on 2023/8/24
Thankyou, look forward to seeing you in Geelong next time !!! Cheers

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this stay was perfect! Check in is easy, places around were walkable and very safe! Had everything we needed.
Stayed 3 nights in Aug 2023
Response from Jenni on 2023/8/23
Thanks for your review - yes, we are lucky to have everything in walking distance and of course the Waterfront precinct. Safe trip back to W.A. Cheers.

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The host was friendly and welcomed us to the property with all the information we needed. Also gave us great suggestions on dining places within the area
Stayed 2 nights in Aug 2023
Response from Jenni on 2023/8/20
Thankyou, yes we certainly are spoilt for choice as far as restaurants, cafes are concerned. No need for the car either! Cheers, glad you enjoyed your stay.

10/10 Excellent

Geoff

Liked: Cleanliness, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Aug 2023
Response from Jenni on 2023/8/11
Good to see you loved the location. No need for a car !!! Walk to everything that you could possibly need. Cheers

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is very central to everything in CBD and close to ocean. The price is reasonable in comparison to other places in the same area. Check in is meet and shown to room as difficult to get into, good for security, tiny carpark so don't take a big car!!! Hard mattress went to Big W across the road and brought a underlay and soft pillow, made the stay much more comfortable.
Stayed 2 nights in Jul 2023
Response from Jenni on 2023/7/24
Thanks for letting us know about the bed situation. Unless we are told, we are unaware !!! So, the mattress situation is sorted. Yes, we are lucky with the apartment complex being within walking distance of the waterfront facilities etc. Very easy to get around, and safe. Some of the car parking is difficult to negotiate, but I am always mindful of this and guide drivers through. Cheers.

10/10 Excellent

Andrew

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great place to stay near shops and food and the bay.
Stayed 2 nights in Jul 2023
Response from Jenni on 2023/7/10
Thankyou, yes everything you need is close by and more.Cheers.

10/10 Excellent

Liz

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, at the waterfront, easy walking to a variety of interests. Safety, privacy and access to apartments, excellent. Centrally located to explore the region.
Stayed 3 nights in Jul 2023
Response from Jenni on 2023/7/9
Fantastic, looks like you had some positive experiences, out and about. Cheers

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and spacious.
Stayed 4 nights in Jun 2023
Response from Jenni on 2023/7/4
Thankyou, enjoy your stay with us and Geelong !!! Cheers.

8/10 Good

Trevor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was great for what we needed, walking distance to Westfield and the waterfront. The apartment had all we wanted inside, including kitchen with oven and dishwasher plus good size fridge for our food. A couple of the powerpoints in the kitchen need fixing but other than that it was a good stay.
Stayed 3 nights in Jun 2023
Response from Jenni on 2023/7/2
Thanks for your feedback. Will definitely look into the powerpoint situation. Very pleased you enjoyed your stay.Cheers.

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Jenni on 2023/6/26
Thankyou, for taking the time to review our offering. Enjoy Geelong !!!! Cheers.

10/10 Excellent

Lyn

Stayed 8 nights in Jun 2023
Response from Jenni on 2023/7/20
Thankyou Lyn, missed this review - sorry. Very pleased you enjoyed our apartment and the location. Cheers

8/10 Good

Jenny

Stayed 3 nights in Jun 2023
Response from Jenni on 2023/7/9
Thanks for your time, yes we have an amazing location, hope you enjoyed your offering.

10/10 Excellent

Linda

Stayed 2 nights in Jun 2023
Response from Jenni on 2023/6/17
Thankyou, very pleased to see your rating. All of the boxes ticked, well done to us. !!!!

10/10 Excellent

Ken

Stayed 2 nights in May 2023
Response from Jenni on 2023/7/4
Thanks for your review, very pleased you enjoyed. Cheers,

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Always a pleasure to stay.
Stayed 3 nights in May 2023
Response from Jenni on 2023/6/1
Fantastic - always a pleasure to welcome you back !!!!!!!!!Cheers

8/10 Good

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property and price.
Stayed 5 nights in May 2023
Response from Jenni on 2023/5/25
Thankyou, good to hear your comments. Great location, easy to walk everywhere as well - we aim to please. Cheers.

6/10 Okay

Samara

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Lovely apartment, very clean, modern and well equipped. Nice little outdoor area. Excellent location, can walk everywhere. Very comfy bed. Only downside to the apartment is there are no day blinds. So during the day, people can see straight into your room. Apart from the accommodation, the check in process was messy. I rang the property 3 days prior to arrival to confirm the check in times as the website is not clear on this. Was told that reception is staffed until 7pm each day and to call a few minutes prior to arrival and someone would meet me out the front. On the day of check in I rang 10 minutes before arrival, got the answering machine. On arrival, tried again, still got the answering machine. Had to then pay for on-street parking while I continued to try. Took 20 minutes to get a hold of staff, eventually calling the mobile number on the answering service. Undercover car park is TERRIBLE. Very, very tight, even for smaller cars. Overall our stay was great, just the parking and check-in situations were disappointing and not a great first impression.
Stayed 2 nights in May 2023
Response from Jenni on 2023/5/16
Thanks for taking the time to send us your feedback. We have requested day blinds to the owner of the apartment, good suggestion. Also the check in was time happened to be when 2 other apartments had arrived at the same time, so difficult to answer your call at the time. Apologies. The car park is a situation we can not change and we are always there to guide on arrival. So glad the apartment itself was comfortable. Cheers.

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Definitely was an amazing stay will definitely be back. The only 1thing that can be improved is the heating it’s very cold towards the bedrooms apart from that all was perfect 😊
Stayed 2 nights in May 2023
Response from Jenni on 2023/5/7
Thanks for your comments. All apartments are privately owned, so appliances are installed by the owner. We will pass on your comments. Also put in the bedrooms portable heaters. Great space and location to have a break. See you again !!!! Cheers

6/10 Okay

Ernesto

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Our 2br Apartment was nice with nice water view. Great location and many dining options downstairs within minutes of walk. Guests were expected to take all rubbish downstairs into the bin. This wasn't convenient for us having to herd the kids and bags. Checkin process could be smoother and should be contactless instead of having to wait for someone to give us the keys.
Stayed 2 nights in Apr 2023
Response from Jenni on 2023/5/4
Thankyou for your comments. As with a vast number of private accommodation options, we also ask that rubbish is removed on the last day. Other places either charge a cleaning fee, or you are asked to vac, clean etc before leaving. We do not. This assists to keep the costs down on the full accommodation rate.The check-in process, enables us to physically meet the guests, show location of car parking space and explain complex access. Being privately owned apartments we consider this is necessary for the well being of permanent residents and also ensures guests are at ease. Cheers

10/10 Excellent

Spiro

Stayed 2 nights in Apr 2023
Response from Jenni on 2023/5/25
Thankyou for you time to rate us. We are pleased to be in a great location as well. Cheers.