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Reviews of Room Motels Gatton

4 out of 5
Room Motels Gatton
1 Hawck Street, Gatton, QLD

Reviews

9.6

Exceptional

Rating 10 - Excellent. 189 out of 251 reviews" "
Rating 8 - Good. 57 out of 251 reviews" "
Rating 6 - Okay. 2 out of 251 reviews" "
Rating 4 - Poor. 3 out of 251 reviews" "
Rating 2 - Terrible. 0 out of 251 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cassie

Liked: Cleanliness
Stayed 2 nights in Apr 2024

8/10 Good

Cassie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 1 night in Apr 2024
Response from T & J on 2024/4/13
Thank you for your review. We hope to see you again.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and wonderful property managers! Thank you!
Stayed 5 nights in Mar 2024
Response from Room Motels Gatton on 2024/3/12
Your welcome, thank you for your kind words, we look forward to you staying with us again

4/10 Poor

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wheelchair access room was double booked. Had to find another room that was not wheelchair access
Stayed 2 nights in Mar 2024
Response from Room Motels Gatton on 2024/3/10
We sincerely apologize for the inconvenience this caused you and thank you for being flexible under the circumstances. We are investigating how this could have occurred to ensure we improve our processes in the future.

10/10 Excellent

Maria

All good A pleasant surprise and experience Very Happy Well done
Stayed 2 nights in Mar 2024
Response from Room Motels Gatton on 2024/3/8
Wow Maria!!! Thank you so much for a wonderful review, you have made our day. We look forward to seeing you again.

10/10 Excellent

ian

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in the area
Stayed 1 night in Feb 2024
Response from T & J on 2024/2/23
Thank you for your kind review. We look forward to seeing you again.

10/10 Excellent

Emma, Pudsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is easily the best motel we have stayed in! The rooms are beautifully finished and the service was outstanding. We will be back!
Stayed 1 night in Dec 2023
Response from Toni on 2023/12/27
Thankyou Emma for your review.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good quality, staff were friendly and no problems at all
Stayed 1 night in Nov 2023
Response from Toni on 2023/12/1
Hi Linda glad you enjoyed your stay with us and thankyou for your review.

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Listed above
Stayed 1 night in Nov 2023
Response from Toni on 2023/12/1
Hi Chris thankyou for your review looks like you had a great stay with us.

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, but could some blockout curtains
Stayed 2 nights in Nov 2023
Response from Room Motels Gatton on 2023/11/16
Hi Chris, thank you for your feedback. We are working on new blinds for the rooms. Some have started to arrive. We are really pleased you enjoyed your stary.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
It is very up to date, and having a kitchen (with sink) was unexpected in a Motel.
Stayed 2 nights in Nov 2023
Response from Toni on 2023/11/27
Thankyou very much Andrew we are pleased you enjoyed your stay with us.

8/10 Good

Corey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely, but starting to look in need of some love. Carpet was a bit old and stained, but property was otherwise nicely kept. Main road going behind the property was very noisy despite the property’s best efforts to contain this by kindly offering earplugs and eye-masks.
Stayed 1 night in Nov 2023
Response from Toni on 2023/11/12
Thankyou for your feedback your comments will be noted.

10/10 Excellent

Kirsten

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was so helpful. We were there to organise a funeral for my mother and she found us rooms for the whole time we were there.
Stayed 6 nights in Oct 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

michael

Stayed 2 nights in Oct 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from k on 2023/10/8
thanks again for your feedback

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from k on 2023/10/2
thanks again for staying with us

10/10 Excellent

Rachel and Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful
Stayed 1 night in Sep 2023
Response from k on 2023/10/1
thanks so much for staying

8/10 Good

Robert

Traveled with partner
Only downside for us was the strong perfume in the room from cleaning, otherwise 👍
Stayed 1 night in Sep 2023
Response from Room Motels Gatton on 2023/9/27
Thank you for your feedback. We are pleased you enjoyed your stay.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable after a long day.
Stayed 1 night in Sep 2023
Response from Room Motels Gatton on 2023/9/27
We are so pleased you enjoyed your stay with us.

10/10 Excellent

alan

Stayed 1 night in Sep 2023
Response from Room Motels Gatton on 2023/9/22
That's great!!!! We love it when our guests enjoy their stay.

10/10 Excellent

aaron

great
Stayed 1 night in Aug 2023
Response from k on 2023/9/12
thanks for staying

10/10 Excellent

aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 1 night in Jul 2023
Response from Caz on 2023/8/3
Thank you for your great review. We look forward to having you stay with us again.

10/10 Excellent

Lesley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's was awesome
Stayed 2 nights in Jul 2023
Response from Maree on 2023/7/31
Hi LesleyThank you so much we loved having you stay with us.Room Motels Gatton

10/10 Excellent

Kathie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Caz on 2023/7/25
Thank you for taking the time to give us a wonderful review.

10/10 Excellent

Rebeccah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Caz on 2023/7/23
Thank you for your wonderful review, We look forward to having you stay with us again soon.

10/10 Excellent

Robin, Grapevine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern amenities with well configured rooms including basic kitchen facilities. Friendly staff
Stayed 2 nights in Jul 2023
Response from Caz on 2023/7/23
Thank you for your great review. We look forward to having you stay again soon.

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful 3 night stay, the room was clean and awesome for what we needed and the staff were amazing and very friendly. And the Breakfast amazing.
Stayed 3 nights in Jul 2023
Response from Caz on 2023/7/11
WE are pleased you had an enjoyable stay with us. We endeavor to make our guests as comfortable as possible.

10/10 Excellent

Ursula

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room with everything you could need. Comfortable beds. Great to have be able to order trim service dinner after a long day traveling. Lovely, helpful couple running the place.
Stayed 1 night in Jun 2023
Response from Caz on 2023/7/6
It was our pleasure to have you stay with us. We aim to provide the best experience possible to our guests.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, room was good. Though the room doesn't seem soundproofed as claimed, I could hear everything going on around outside. Overall in a good spot in the town.
Stayed 2 nights in Jun 2023
Response from Caz on 2023/7/6
Thank you for your feedback. We provide masks and earplugs to all our guests as unfortunately most motels are on the main highway and noise can be an issue for some.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Caz on 2023/6/14
Thanks Diane for your wonderful review. We look forward to having you stay again.

10/10 Excellent

ajitkumar

Stayed 1 night in Jun 2023
Response from Caz on 2023/6/28
Thank you for your great review.

10/10 Excellent

Robyn

Stayed 1 night in May 2023
Response from Caz on 2023/6/26
Thank you for taking the time to do a great review for our hotel.

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay, staff were friendly and the managers were accomdating. Will stay here again.
Stayed 3 nights in May 2023
Response from Caz on 2023/5/28
Thank you for your great review. We enjoyed having you stay with us & look forward to having you again.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Caz on 2023/5/16
We are pleased you had an enjoyable stay with us Peter. We hope you return again soon.

10/10 Excellent

shelley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable stay
Stayed 1 night in May 2023
Response from Caz on 2023/5/15
Thanks for your wonderful review. We are pleased that you had a great stay with us.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised by how homely & well serviced the room was. Will certainly stay again
Stayed 2 nights in May 2023
Response from Caz on 2023/5/11
Thanks you Sarah. We are pleased you enjoyed your stay. We look forward to welcoming you upon your next visit.

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean and modern room. Good sized tv
Stayed 1 night in Apr 2023
Response from Caz on 2023/5/11
Thank you Jessica for your review. We pride ourselves on our cleanliness . So pleased that you enjoyed your stay.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was noisy as close to the main road
Stayed 2 nights in Apr 2023
Response from Caz on 2023/4/25
Thank you, Darren, for your great review. We do provide earplugs as the motel is situated on a main road, as many motels are. We look forward to welcoming you back again.

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Caz on 2023/5/11
Thank you Giuseppe.

6/10 Okay

Carlee

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
Our room was missed while servicing for 2 days on our trip
Stayed 5 nights in Apr 2023
Response from k on 2023/4/18
Thankyou again for your feedback, and we will address your concerns with the HSK team.

10/10 Excellent

John, GLENMORE PARK

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only short coming was the water pressure in the shower.. everything else was fantastic.
Stayed 1 night in Mar 2023
Response from k on 2023/4/18
thanks again for staying with us, and will follow up with the maintenance team with the water pressure.

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from k on 2023/4/18
thanks again for staying with us

10/10 Excellent

Rhonda

Stayed 1 night in Feb 2023
Response from Management on 2023/3/1
Thankyou Rhonda, glad you enjoyed your stay.

8/10 Good

Virginia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and air condition excellent however internet reception was very poor
Stayed 2 nights in Feb 2023
Response from David on 2023/2/19
Thank you for your review look forward to seeing you again Management & Staff

10/10 Excellent

Julie

Liked: Staff & service
The room was lovely & clean & very comfy, the meals were very lovely & plenty & we felt very welcome @ the reception.😄
Stayed 1 night in Jan 2023
Response from Management on 2023/1/29
Glad you enjoyed your stay Julie, we look forward to seeing you again.

8/10 Good

Tharuman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet spot away from the hustle and bustle of city life. Staff are friendly and the rooms are nice, cosy and clean. Downside? Only 1 washer and dryer. Would be good to have more than one.
Response from Management on 2023/1/25
Thankyou TharumanSo glad you enjoyed your stayLook forward to seeing you again soonManagement & Staff

10/10 Excellent

Mark

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
A great motel
Response from Management on 2023/1/25
Thankyou Mark for your reviewSo glad you enjoyed your stayLook forward to seeing you again soonManagement & Staff

8/10 Good

Kelly

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the a/c in room 10 could have been better, the overall quailty of the room was good. The beds were comfortable with clean sheets. The fridge, TV and bathroom facilites all worked well, as did the kettle and toaster. Parking was easy and handy. Walking areas for my dogs was close, too, with several options available.
Response from Management on 2023/1/25
Thanks KellySo glad you enjoyed your stayLook forward to seeing you again soonManagement & Staff

10/10 Excellent

Janice

Stayed 1 night in Jan 2023
Response from David on 2023/1/6
Hi JaniceThank you for your kind review look forward to seeing you again Management & Staff