Find Family Hotels in Garden City, NY

"Great breakfast"

"Be very wary when booking this hotel, the location is great. The hotel itself is extremely old and rundown. The rooms are absolutely filthy, the couch in our room was covered in stains, the bathroom was full of dirt, and don’t take off your shoes on the carpet. Not only that, the hotel has a smoking policy and provides falsified reports so they can charge extra fees, even though there is no smoking in the room. Please make sure you read all the Google reviews before booking this hotel. You will be charged extra fees, and they will not reverse them. "

"This is our second year staying at the Hotel St. James. The location could not be better, especially if you want to see some theater. The staff are wonderful, friendly and attentative. While not the fanciest of hotels, it suits all of our needs at a reasonable price."

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"Better elevator coordination "

"the room was always clean and staff was helpful"

"The bar was really pretty and room was clean"

"I recommend this hotel. It’s was 10 out 10… the desk crew was very polite and made sure I had my room on time because I got there early. The bar area 10 and cleanness of hotel 10…. Love it because it was steps from the Barrymore theater where I was in town for Broadway play. "

"Rude staff! I have stayed here before and it’s been okay- not great, but after this last stay, I will definitely not be coming back. Unfortunately I got very ill during my most recent visit and I called guest services to ask if I had some things delivered from the drug store could they be brought up to my room. They said yes. When my items showed they had been delivered, I called back down to guest services and they connected me with the front desk. The person who answered literally told me “nope” when I asked about my items being brought up to my room. She was beyond rude and told me it was against policy and didn’t care what guest services had told me. I couldn’t believe how rude she was- turned me off to this hotel for good. "