「First night our a/c was extremely loud, and smoke detector went off twice. We notified office next morning that day they had replaced the a/c unit and fixed the smoke alarm! They had a great response time for our concerns and were very apologetic for the lack of sleep we got the night before. A free night would have been great for the extreme lack of sleep and inconvenience, but also we did not ask. 」
「I liked the service and how convenient it was to go from place to place. The complimentary breakfast and the cleaning service were really nice, the hotel was close to attractions, and the decorations in the lobby were pretty. But the swimming pool had leaves in it and there aren’t any lifeguards there. I think that there could be a bit more safety around a few places, but other than that, it was overall a great experience!」
