This hotel is brand new. Even now they are still putting the finishing touches on the lobby. The hotel restaurant is not yet open. The staff was friendly and helpful. In the lobby, there are two machine where you can check in and out and get change for larger bills. The room was good size with a king size bed located on the 10th floor with a view of Fukuyama Castle, which is unfortunately undergoing restoration. There are museums near by. The one thing that would make this hotel better is to offer a pillow menu. The pillows are super hard.