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Reviews of Wakakusa no Yado Maruei Ryokan

3.5 out of 5
Wakakusa no Yado Maruei Ryokan
498 Kodachi, Minamitsuru-gun, Fujikawaguchiko, Yamanashi

Reviews

9.6

Exceptional

Rating 10 - Excellent. 203 out of 260 reviews" "
Rating 8 - Good. 48 out of 260 reviews" "
Rating 6 - Okay. 7 out of 260 reviews" "
Rating 4 - Poor. 1 out of 260 reviews" "
Rating 2 - Terrible. 1 out of 260 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Chin Chye

Liked: Cleanliness, staff & service, property conditions & facilities
Slight hiccup initially of getting a room with car park view instead of a lake view room which I had booked and paid for in advance. But they changed the room on the second day of my stay (I stayed there for 3 nights in total). Food is good and the onsen was nice too . I also tried the private onsen which had a view of Mount Fuji on a clear day. The observatory on the roof top has a great view of the lake and Mount Fuji, which was nice
Stayed 3 nights in Apr 2024

8/10 Good

Shane

Traveled with family
Liked: Staff & service
Nice food & staff
Stayed 1 night in Apr 2024

8/10 Good

Joanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there to see the cherry blossom. We love the walking trail by the hotel. It very nice and quiet in the morning. Great view of Mt. Fuji and cherry blossom. The only disappointment was the charges to use the private onsen with the view of mt. Fuji. It said first come first serve. When we booked, use fee was not mention. We were present with the bill when we check out. The private onsen has the same mt. Fuji view as the public one. No need to book.
Stayed 2 nights in Apr 2024

8/10 Good

Dennis Chi Mo

Traveled with family
Liked: Property conditions & facilities
No comment
Stayed 1 night in Mar 2024

10/10 Excellent

Gerald, New Orleans

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was absolutely amazing. The staff were all really nice. On our day of arrival, we were going to be late due to delays, but they had specially prepared dinner for us to eat even though we were going to arrive after Dinner hours were over. That alone made us understand just how wonderful our stay was going to be.
Stayed 3 nights in Apr 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so glad to have splurged on this place. It was well worth the experience and I would return again. The meals were out of this world!
Stayed 1 night in Mar 2024

10/10 Excellent

Brunilda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing stay. Dinner, staff and overall service was 5-star rated. Stayed with our 2 school aged kids and had a great relaxing time.
Stayed 1 night in Apr 2024

10/10 Excellent

Jori

Stayed 2 nights in Mar 2024

10/10 Excellent

Lasonic, West Covina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Wonderful stay!
Stayed 2 nights in Feb 2024

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant experience at Maruei even before we checked in. As we were late driving a rented car from Haneda airport, and couldn’t reach the hotel in time for the last dinner service at 7pm, Maruei staff is very kind to arrange a special dinner upon our arrival, that really soothed our heart and stomach after a long drive and hectic traffic. Throughout our stay, we were well taken care of, every staff is trying their best to make us feel at home. The dinner is super delicious and breakfast is hearty. The room on 3rd floor and both indoor/outdoor onsen are great and cozy. We love catching the magnificent Mount Fuji at the hotel roof top, on a clear sky day. We recommend Maruei to anyone who like to experience Japanese hospitality and high quality of service.

8/10 Good

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Hospitality was passed my expectations. Phenomenal experience.
Stayed 1 night in Mar 2024

4/10 Poor

Chelsea

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For anyone sensitive to mold or traveling with young children or conscious of their health, I would caution you against using this hotel. There was a horrific amount of black mold growing in the shower area in our room, all over the back of the shower door, the wood surround of the shower, the window surround, the ceiling, and the bathtub. It was all water damaged wood, meaning the most toxic types of mold. We could not use the shower as a result and were glad we were just there one night. Staying in the room overnight, my traveling companion and I both experience significant allergy symptoms indicating that the mold spores have spread throughout the room (there was also some water damage on the ceilings). For a place charging $500 per night this was very disappointing and gross. They were apologetic, but we noted mold and cleanliness issues throughout the property as well indicating more widespread issues and completely unlike everywhere else we stayed in Japan. Otherwise location was great and hospitality was okay—they didn’t fully explain some things like where dinner was located at check in but that worked out fine.
Stayed 1 night in Mar 2024

10/10 Excellent

Marie-Alix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel i've been in japan after 6 trips ! Onsen was wonderful, and most of all the diner in private room is a MUST DO ! The view on Mont Fuji is incredible ! My boyfriend proposed me on the roof top with this view ! I could never forget this incredible moment A huge thank you to all the wonderful team !

10/10 Excellent

Rouenna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very impressed by the service of their staff, they're all so friendly and accommodating. I love how they always smile and greet us, every single one is so kind. Our Kaiseki Dinner was great, everything prepared for us was so delicious! Breakfast was so filling and yummy too! And the private onsen bath was a lovely experience! My husband and I are very much satisfied with our stay here. Thank you Wakakusa and Staff! ❤️
Stayed 1 night in Mar 2024

10/10 Excellent

Lo Chiang

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing meals and the oneson was a treat. The view of Mt Fuji was superb- both from the oneson and the observation deck. They really introduced us to Japanese traditions that we will cherish. I can’t say enough about the elaborate dinners and the 2nd night was even better than the first.
Stayed 2 nights in Mar 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful during the check in process as well as answering all my questions before arriving at the property. The entire experience was great, the food was delicious, and having the option to use the private onsen was a plus for my wife and I. I look forward to staying here again in the future!
Stayed 1 night in Feb 2024

10/10 Excellent

Christos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle service is great and the private onsen was lovely and very reasonably priced. Staff very friendly and the Fuji lookout is remarkable!
Stayed 1 night in Feb 2024

10/10 Excellent

Eveline, BROOKLYN

Stayed 1 night in Feb 2024

10/10 Excellent

Dino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a place that will warm your heart. Friendly staff and extraordinary service. We also enjoyed the onsen very much.
Stayed 1 night in Feb 2024

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. My family enjoys the private dining. Highly recommend l.
Stayed 1 night in Feb 2024

10/10 Excellent

Miriya

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic stay with a fantastic authentic Japanese experience. Unfortunately it was a bit difficult getting to and from the property. The property shuttle from the station ran at very limited times and public transport to and from Mishima and Tokyo was limited.
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Dec 2023

6/10 Okay

Hans

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Leider nur 1x dieses Hotel und nicht wieder!
Hotel mit riesigem Renovationsbedarf. Alles in altem und schlechten Zustand. Zu teuer für diesen Preis. Personal absolut top! Wenigstens das . . .
Stayed 2 nights in Jan 2024

10/10 Excellent

hamish

Stayed 2 nights in Jan 2024

10/10 Excellent

younghoon

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They have an amazing outdoor bath with a beautiful view of Mt. Fuji. The dinner and breakfast are incredibly delicious, I highly recommend!
Stayed 1 night in Jan 2024

8/10 Good

Jordyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything I expected and more!
This was my first stay at a ryokan and my partner and I had an incredible experience. The hospitality and service was traditional and above and beyond. Dinner and breakfast was delicious. Location is great: quiet and away from the crowds. View of Fuji from the open air onsen and rooftop is incredible. I highly recommend!
Stayed 1 night in Dec 2023

10/10 Excellent

SZE YUEN

Stayed 2 nights in Dec 2023

10/10 Excellent

lin

Liked: Cleanliness, staff & service, property conditions & facilities
景致无敌、服务人员非常贴心，晚餐和早餐怀石料理食材新鲜、制作精良。总之一切都很满意，已经把丸荣推荐给了三月份即将来日本旅行的朋友。
Stayed 1 night in Dec 2023

10/10 Excellent

Christine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Stacy Uyekubo

Stayed 2 nights in Dec 2023

10/10 Excellent

Editha

Stayed 2 nights in Dec 2023

10/10 Excellent

Allison

Stayed 2 nights in Dec 2023

10/10 Excellent

Kai Yiu Jeff

Stayed 1 night in Dec 2023

10/10 Excellent

Siu Hang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly hotel staffs and felt welcome when we arrived at the hotel. Hotel is a little old but well maintained. Both dinner and breakfast options were amazing and the server was extremely friendly, she went above and beyond showing us how to get to Kyoto the next day. You would need a shuttle or taxi to get to the hotel since it’s away from station or bus stop. But overall experience was amazing and will definitely book again if we go Mt Fuji.

10/10 Excellent

Yong Chee

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay in Mt. Fuji area
Excellent service,
Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2023

10/10 Excellent

David J. Tweardy,

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Alex

Stayed 2 nights in Dec 2023

10/10 Excellent

Fushan

Stayed 3 nights in Nov 2023

10/10 Excellent

Joseph

Stayed 1 night in Nov 2023

10/10 Excellent

Dahshi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service are very nice
Stayed 1 night in Nov 2023

10/10 Excellent

pooreunsol

Stayed 1 night in Nov 2023

8/10 Good

Bootsayarak, Bangkok

Traveled with partner
Liked: Amenities
Services are very great, staffs are very nicely and helpful. Dinner & breakfast are also very good. Only one thing needs to be changed is the bed stuffs ex. pillow, mattress because they are too old and some of them dirty.
Stayed 1 night in Nov 2023

10/10 Excellent

Zhe Yuan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful ryokan. Quiet, clean, and close to the lakes and parks with views of mt fuji. The dinner and breakfast were both super delicious. Would definitely recommended!
Stayed 1 night in Nov 2023

10/10 Excellent

Sb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Inocencio

Traveled with family
Liked: Amenities
We enjoyed our stay very much. The staff was great. The food was great. Everything was great.
Stayed 1 night in Nov 2023

10/10 Excellent

Deniet

Stayed 2 nights in Nov 2023