This is a big and busy hotel! Breakfast was crowded but had lots of yummy food. Shuttle from the station was nice; I think there were more transportation options but I couldn’t understand them and no one spoke English to explain them when I asked. The location is great! We had a view of Fuji out our window! The beds are very firm, even for Japan. The room was quiet and comfortable, with room for our bags under the beds. We appreciated the fridge, the safe, the great water pressure, the fancy toilet, and the hardworking staff at breakfast. Great value for the money!