Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Toyoko Inn Fuji Kawaguchiko Ohashi

3 out of 5
Toyoko Inn Fuji Kawaguchiko Ohashi
294-1 Funatsu, Fujikawaguchiko, Yamanashi

Reviews

8.8

Excellent

Rating 10 - Excellent. 435 out of 816 reviews" "
Rating 8 - Good. 283 out of 816 reviews" "
Rating 6 - Okay. 61 out of 816 reviews" "
Rating 4 - Poor. 22 out of 816 reviews" "
Rating 2 - Terrible. 15 out of 816 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth, Brentwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything we needed. Great traditional Japanese breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Dynalynn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love their breakfast. Their shuttle from hotel and to the station is awesome. The staff are nice
Stayed 1 night in Apr 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/4/24
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.We are very happy to receive your compliments regarding our staff, breakfast, cleaning, guest rooms, location, and facilities.Encouraged by the words of our customers, we strive to provide a more secure and comfortable stay.All of our employees will work hard to improve themselves.All of our employees are looking forward to your next stay with us.

8/10 Good

Annie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is as expected with everything we needed. The hotel is quite a distance away from Kawaguchiko Station but is walkable without luggage. The shuttle to the station and lockers for luggage storage, both free, is a plus. It is near the bridge and we had a nice walk to the other side of the lake. Unfortunately it was cloudy and we were not able to see Mt. Fuji. There are a couple of convenient stores and a supermarket close by.
Stayed 1 night in Apr 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/4/29
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

8/10 Good

Anthony

Liked: Staff & service, property conditions & facilities
dirt on the bed。air quality really bad
Stayed 1 night in Apr 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/4/17
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.However, we sincerely apologize for the inconvenience caused to you due to insufficient cleaning of your room.We will do our best to ensure that similar things do not happen in the future.We take the words of our customers seriously, and all of our employees will do their best to provide services that will satisfy you the next time you visit us.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Midhunsakthi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with new views
Stayed 1 night in Apr 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/4/14
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Yong Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for its price, service & location
Stayed 2 nights in Mar 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/4/12
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.However, we apologize for not being able to provide you with the breakfast that met your expectations.We take the words of our customers seriously, and all of our employees will do their best to provide services that will satisfy you the next time you visit us.All of our employees are looking forward to your next stay with us.

6/10 Okay

Trung Khac

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/4/12
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Gee Lian

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room is very clean and bright
Stayed 1 night in Apr 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/4/12
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

6/10 Okay

Chiew Xuan

Traveled with partner
Good that it has free basic breakfast. Room is tiny as expected. Food opposite of the hotel the charcoal bbq is nasty and against the foreigners. Avoid the restaurant and eat elsewhere. Limited timing for the hotel pick up to Kawaguchiko but still good to have. Take the bus outside at the road to head towards the lake or ropeway.
Stayed 1 night in Mar 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/4/12
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Yar Sing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large dining area
Stayed 1 night in Mar 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/3/26
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

8/10 Good

callum, edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet . Convenient for Fuji 5 lakes transport bus
Stayed 3 nights in Mar 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/3/26
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Zhi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All stuff are nice and helpful. The breakfast buffet is good.
Stayed 1 night in Mar 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/3/22
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

8/10 Good

Andrea

Stayed 2 nights in Mar 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/4/12
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

8/10 Good

Floyd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/3/16
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Maryjaneescanuela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
more food options ang more coffee time
Stayed 1 night in Mar 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/3/10
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Yvonne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean
Stayed 1 night in Mar 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/3/9
This time, thank you for staying at our hotel from some hotels.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

6/10 Okay

Robert

Traveled with family
Liked: Amenities
1. They need to have English-speaking staff to support the influx of tourism into Japan. Especially in the Mount Fuji area. I was shocked to discover the staff could not speak English, even though I am a local and I’ve lived in Japan for over 30 years and so I switched to the native tongue yet it’s still not a resolution. This is one point you can definitely DO BETTER! 2. Beds are very hard! Had a terrible night sleep. Thank God it was just a one night crash due to the snowstorm making it too dangerous to drive back to Tokyo last night. I’ve stayed at the Toyoko Inn before and I don’t recall the bed being so hard. Otherwise, pretty standard, and all the other facilities in the room were just fine. Which is why I gave an overall average review. Toyoko Inn, please please work on these two points! Thank you.
Stayed 1 night in Mar 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/3/9
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.However, we sincerely apologize for the inconvenience caused due to the bed not meeting your expectations and the lack of English proficiency of our staff. We take the words of our customers seriously, and all of our employees will do their best to provide services that will satisfy you the next time you visit us.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Izzat

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and homey
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/3/9
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Kritsakorn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/3/9
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complete amenities, hearty breakfast and close to train stop
Stayed 2 nights in Feb 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/3/9
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Phaengyot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/3/9
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This particular Toyoko Inn location offers free shuttle from and to Kawaguchiko station, which very convenient for us. And like other Toyoko Inns, their breakfast is spectacular as always. 10/10 will definitely stay here and other Toyoko Inns properties for out trip to Japan
Stayed 1 night in Feb 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/3/9
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

10/10 Excellent

ARNALDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place brake fast was good and included in the room and clean
Stayed 2 nights in Feb 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/2/23
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

8/10 Good

Rusydia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very well situated with good and frequent transport services
Stayed 3 nights in Feb 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/2/20
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

richelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/1/29
この度は当ホテルをご利用いただき誠にありがとうございます。また、その際のご感想をお寄せいただき重ねてお礼申しあげます。今回頂いたご意見をもとに、より良いサービスの向上を目指し精進して参ります。また機会がありましたらご検討していただけると幸いです。

8/10 Good

Wakako

Liked: Cleanliness, property conditions & facilities
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/1/24
この度は当ホテル(東横イン富士河口湖大橋)にご宿泊いただき、誠にありがとうございます。また、ご宿泊に関しましてご感想をお寄せ頂き、重ねてお礼申し上げます。(従業員への・朝食に関して・清掃に関して・客室に関して・立地に関して・設備に関して)お褒めの言葉を頂戴し、大変うれしく思います。お客様からの言葉を励みに、より安心して快適にお過ごしいただけるよう、従業員一同精進してまいります。またのご宿泊を従業員一同、心よりお待ち申し上げております。

8/10 Good

Ka Man Carmen

Stayed 1 night in Jan 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/1/23
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Tomos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, tourist friendly and amazing staff.
Stayed 3 nights in Jan 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/1/15
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Donna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/1/13
この度は当ホテル(東横イン富士河口湖大橋)にご宿泊いただき、誠にありがとうございます。また、ご宿泊に関しましてご感想をお寄せ頂き、重ねてお礼申し上げます。より安心して快適にお過ごしいただけるよう、従業員一同精進してまいります。またのご宿泊を従業員一同、心よりお待ち申し上げております。

10/10 Excellent

Wing Yee

Stayed 1 night in Jan 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/1/13
この度は当ホテル(東横イン富士河口湖大橋)にご宿泊いただき、誠にありがとうございます。また、ご宿泊に関しましてご感想をお寄せ頂き、重ねてお礼申し上げます。お褒めの言葉を頂戴し、大変うれしく思います。お客様からの言葉を励みに、より安心して快適にお過ごしいただけるよう、従業員一同精進してまいります。またのご宿泊を従業員一同、心よりお待ち申し上げております。

8/10 Good

Tung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/1/9
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Thananon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/1/11
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

WILASINEE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2023
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/1/9
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2024/1/5
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like shuttle service and delicious breakfast
Stayed 2 nights in Dec 2023
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2023/12/12
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

8/10 Good

Anju

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2023/12/10
Anju 様Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Jose

Good stay
Stayed 2 nights in Oct 2023
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2023/12/7
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

6/10 Okay

Praveen

Stayed 1 night in Dec 2023
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2023/12/26
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.Please give us the opportunity of improvement by all means. We sincerely look forward to seeing you again.

10/10 Excellent

Brian, FPO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have everything you need for a cheap stay. Except for a toothbrush. There is a convenient store very close by which easily mitigates this. I will still give a 5.
Stayed 1 night in Dec 2023
Response from Toyoko Inn Fuji Kawaguchiko Ohashi on 2023/12/5
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.Toothbrushes are available in the amenity corner of the lobby. I'm sorry that I didn't have enough information on this.We take the words of our customers seriously and provide service that will satisfy them the next time they visit.All of our employees will do their best to provide this service.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Sukhonta

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2023
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2023/12/2
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

10/10 Excellent

Keerati

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2023/12/2
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.

8/10 Good

Kenneth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was predictable as most Toyoko hotels are. But i was impressed by the helpfullness of one staff at the door who helped unload several heavy luggages from my car, and led me to the carpark
Stayed 1 night in Nov 2023
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2023/11/30
この度はご宿泊頂き誠にありがとうございます。また、多くのホテルの中からお選び頂き、心より感謝いたします。今回頂いたご意見を基に、改めましてより良いサービス向上を目指し精進して参ります。どうかこれに懲りずに再度当ホテルをご利用願えましたら嬉しく思います。

10/10 Excellent

Soheb Fateh Mohammed Yusuf

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with clean rooms and very good location. Take the Red Line or the Green Line sight seeing bud from Kawaguchiko station and get off at the 4th stop (Stop is called Ogi). The hotel is right next to the lake and within walking distance to many attractions around the lake. The only downside is that the breakfast is not good at all. We did not even bother to eat the breakfast. Just buy something from the nearby Lawson is a better option in my opinion. Hopefully the hotel will improve the breakfast option in the future.
Stayed 2 nights in Nov 2023
Response from Toyoko Inn Fuji Kawaguchiko Ohashi on 2023/11/29
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.However, we apologize for not being able to provide you with the breakfast that met your expectations.We take the words of our customers seriously and provide service that will satisfy them the next time they visit.All of our employees will do their best to provide this service.All of our employees are looking forward to your next stay with us.

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a big and busy hotel! Breakfast was crowded but had lots of yummy food. Shuttle from the station was nice; I think there were more transportation options but I couldn’t understand them and no one spoke English to explain them when I asked. The location is great! We had a view of Fuji out our window! The beds are very firm, even for Japan. The room was quiet and comfortable, with room for our bags under the beds. We appreciated the fridge, the safe, the great water pressure, the fancy toilet, and the hardworking staff at breakfast. Great value for the money!
Stayed 2 nights in Nov 2023
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2023/11/29
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Carolyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent budget hotel in Kawaguchiko. It exceeded my expectations for the price and the free breakfast was good too.
Stayed 2 nights in Nov 2023
Response from 東横INN富士河口湖大橋 くちこみ担当 on 2023/11/29
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

Supot

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast self check in and check out.Can walk or take the red line bus to bus stop No4 ( Oki) Restaurant and supermarket, convenient store nearby.
Stayed 1 night in Nov 2023
Response from Toyoko Inn Fuji Kawaguchiko Ohashi on 2023/11/22
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

8/10 Good

Jourdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for the price- close to lake Kawaguchi and bike rental. Convenient shuttle to/from hotel/train station. The bed was a little too firm for my liking but otherwise a great stay
Stayed 1 night in Nov 2023
Response from Toyoko Inn Fuji Kawaguchiko Ohashi on 2023/11/22
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.All of our employees will work hard to make your stay more safe and comfortable.All of our employees are looking forward to your next stay with us.

10/10 Excellent

KANJANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
เดินไกลหน่อยจาก kawaguchigo st.แต่ทางโรงแรมมี shuttle bus รับส่งตามที่ต่างๆตลอด มีอาหารเช้า โรงแรมเงียบ สงบ ดีทุกอย่างค่ะ
Stayed 2 nights in Nov 2023
Response from Toyoko Inn Fuji Kawaguchiko Ohashi Front Desk on 2023/11/20
Thank you very much for staying at our hotel (Toyoko Inn Fuji Kawaguchiko Ohashi). We would also like to thank you for your feedback regarding your stay.We are very happy to receive your compliments regarding our staff, breakfast, cleaning, guest rooms, location, and facilities.Encouraged by the words of our customers, we strive to provide a more secure and comfortable stay.All of our employees will work hard to improve themselves.All of our employees are looking forward to your next stay with us.