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Reviews of Kawaguchiko Hotel

3 out of 5
Kawaguchiko Hotel
Funatsu 200, Fujikawaguchiko, Yamanashi-ken

Reviews

8.0

Very Good

Rating 10 - Excellent. 218 out of 575 reviews" "
Rating 8 - Good. 210 out of 575 reviews" "
Rating 6 - Okay. 92 out of 575 reviews" "
Rating 4 - Poor. 37 out of 575 reviews" "
Rating 2 - Terrible. 18 out of 575 reviews" "

7.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Toshiro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent! More amenities than I expected.
Stayed 2 nights in Oct 2023

10/10 Excellent

HONG SHING JOE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff
Stayed 3 nights in Oct 2023

10/10 Excellent

HEE JEON

Stayed 1 night in Oct 2023

10/10 Excellent

Ming

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the Japanese style room! The Stuff are very friendly and helpful.

10/10 Excellent

Morten

Stayed 2 nights in Oct 2023

10/10 Excellent

Maisie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning
Stunning location. Right on the lake, walking distance to the rope way. The onsen is stunning with perfect views of mt fuji when clear skys. We walked to the bridge for perfect picturesque views of mt fuji! The traditional room was so gorgeous. The staff were so friendly and accommodating. Highly reccomned
Stayed 1 night in Oct 2023

10/10 Excellent

Zachary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic hotel, with traditional style rooms. The staff are kind and accommodating. The public bathing facilities are stunning overlooking the lake and Mt Fuji.
Stayed 1 night in Oct 2023

10/10 Excellent

Ross

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, central and convenient.
Stayed 1 night in Oct 2023

8/10 Good

Nanchaporn, NEW CASTLE

Stayed 4 nights in May 2023

8/10 Good

Makoto

Stayed 1 night in Sep 2023

10/10 Excellent

SAIMON

Stayed 1 night in Sep 2023

6/10 Okay

wei

Traveled with family
Liked: Staff & service
good location, friendly staff, furniture is so old, the carpet is not clean, the interior needs to be renovated.
Stayed 2 nights in Aug 2023

10/10 Excellent

Chi chung denis

Stayed 1 night in Sep 2023

10/10 Excellent

max

Stayed 1 night in Sep 2023

8/10 Good

Akthawat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at counter are good politely and friendly

8/10 Good

Dale Ewan

Stayed 1 night in Aug 2023

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Some of them spoke a bit of English but all of them were extremely nice & wanted to help. I can't say enough good things about them. When we arrived, it was about 9:30 pm. The hotel is old so expect some dated facilities and furniture. The front desk clerk checked us in, and then closed the front desk so he could show us around the hotel as he escorted us to our room. Before he unlocked the door, he took us to the door at the end of the hall to show us Mt Fuji. Unfortunately, it was dark, but we could see the lights at the Fuji-Subaru 5th Station halfway up the mountain. He took us back to our rooms, unlocked the doors for us, turned on the lights, & proceeded to explain where things were in the room. He demonstrated how to use the AC because the remote control is written in Japanese. He went back to the front desk and was there when we had to ask for different pillows. My husband is allergic to feathers. Even though the hotel wasn't prepared for that scenario, the front desk clerk found some pillows that worked fine. We stayed in a western-style room. The room was large enough for the four of us to get together to make plans for the next day. The rooms were hot when we arrived because the AC wasn't on, but the rooms quickly cooled off. The bathrooms are a bit smaller than the hotel in Tokyo where we stayed, but the beds were softer. We had a great time! The view of the lake was great! I'd write more but I ran out of room!
Stayed 2 nights in Aug 2023

10/10 Excellent

Eireann

Stayed 2 nights in Jul 2023

10/10 Excellent

Takashi

Stayed 1 night in Jul 2023

10/10 Excellent

Cameron

Stayed 2 nights in Jul 2023

10/10 Excellent

HUN HEE

Stayed 1 night in Jun 2023

6/10 Okay

Shadi

Traveled with family
Liked: Staff & service
It is a great place but too old, needs some renovation Staff are really helpful
Stayed 3 nights in Jun 2023

10/10 Excellent

Theera

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely hotel. Hotel management staffs were very kind and helpful. We would love to come back and stay here again.
Stayed 4 nights in Jun 2023

10/10 Excellent

Wendy

Stayed 1 night in Jun 2023

10/10 Excellent

JaeHwan

Stayed 3 nights in Jun 2023

10/10 Excellent

Casey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
24 hours in Mt Fuji. We did a bus tour (green line) and came back to the traditional Japanese room. It was a little dated, but perfect for our stay. The sentó on the top floor was nice and has views of Mt Fuji. The staff is very friendly and accommodating. Also the views of the lake are amazing.
Stayed 1 night in Jun 2023

10/10 Excellent

Preeyasiri

Stayed 1 night in May 2023

10/10 Excellent

James

Stayed 2 nights in Jun 2023

10/10 Excellent

Natalie

Stayed 3 nights in Jun 2023

8/10 Good

SATOMI

Stayed 1 night in Jun 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
It was like back to the past in a good way. The hotel is vintage and you can sense the old past vibe from Japan. The views from the room were simply amazing and the onsen have a big window to see Mt. Fuji while you take a bath relaxed
Stayed 2 nights in May 2023

8/10 Good

bhavika

Stayed 3 nights in May 2023

6/10 Okay

May

Traveled with family
Disliked: Property conditions & facilities
Japanese style room facing the lake and Western style room can see Mount Fuji.
Stayed 1 night in May 2023

10/10 Excellent

Kam Man

Stayed 3 nights in Apr 2023

10/10 Excellent

Alex

Stayed 3 nights in Apr 2023

8/10 Good

TAKASHI

Stayed 1 night in Apr 2023

8/10 Good

Wesley C.

Liked: Cleanliness, staff & service, amenities
It is right by the lake with a Shinto shrine on property. This is a classic Japanese style hotel.
Stayed 1 night in Apr 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls were thin The room was old The aircon wasn’t really cold (The mosquitoes they were very bold) The staff were kind The view first rate The shuttle bus was never late (The mosquitoes they did not abate) The place had charm A world away We certainly enjoyed our stay (The mosquitoes though did win the day)
Stayed 3 nights in Apr 2023

8/10 Good

Hayato

Stayed 1 night in Apr 2023

8/10 Good

Celio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful, room was a bit dated but charming, was really nice stay, I would stay there again!
Stayed 2 nights in Apr 2023

8/10 Good

Ping

Stayed 3 nights in Apr 2023

10/10 Excellent

Savanah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a great value!!! The hotel is really cool. After staying at other westernized hotels in Japan, it was a breath of fresh air staying in a more retro, authentic hotel. Our room was very big and the view of the lake was AMAZING. It was such a perk for us because we couldn't see Fuji much while we were there (because of weather). The amenities were great - free coffee in the mornings, easy shuttle service to Kawaguchiko station, a view of Fuji from both the observatory and the onsens!! The staff was so friendly and helpful. This was a highlight of my trip.
Stayed 3 nights in Mar 2023

8/10 Good

lucia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Margie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was classic and amazing! It was very close to the Mt.Fugi ropeway, close to stores and restaurants. It was convenient also to walk from kawahuchicko station. I would surely book this hotel again.
Stayed 2 nights in Mar 2023

10/10 Excellent

Tan

Stayed 2 nights in Mar 2023

10/10 Excellent

Tsung-Lin

Stayed 1 night in Mar 2023

8/10 Good

Tsengtseng

Stayed 1 night in Mar 2023

10/10 Excellent

Claudia

Stayed 2 nights in Mar 2023