Twin bed room with mountain view | Balcony
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Reviews of HOSHINOYA Fuji

5 out of 5
HOSHINOYA Fuji
1408 Oishi, Fujikawaguchiko, Yamanashi

Reviews

9.6

Exceptional

Rating 10 - Excellent. 146 out of 177 reviews" "
Rating 8 - Good. 24 out of 177 reviews" "
Rating 6 - Okay. 6 out of 177 reviews" "
Rating 4 - Poor. 0 out of 177 reviews" "
Rating 2 - Terrible. 1 out of 177 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Winnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of hotel is excellent for full view of Mt Fuji. However, it may be tricky to locate if you are taking public transport. Staff are friendly and service is excellent. Not for travellers who are in a rush. Take time to enjoy the peace, tranquil and refresh oneself.
Stayed 2 nights in Mar 2024

8/10 Good

kwok

Stayed 2 nights in Mar 2024

6/10 Okay

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were wonderfully friendly and helpful. Unfortunately the 1 day/2 nights we spent here were rainy days. Our canoe experience was cancelled of course. And after half a days time, we felt very restless and a bit trapped. The compound overall is quite small. We thought we could take a hike in the drizzle but there were not any paths through the trees, as advertised on their map. We walked up and down the compound (a lot of stairs) to find a trail but the trails were either blocked off (due to rain) or non-existent. No trails were clearly marked. To get in and out of the compound you need to ask the staff to drive you a short distance to a lower parking lot area, where then you would have to call a cab to go "into town". Given that we were there for a such a short time and had a scheduled dinner and 1 mid-day activity (the smoking workship), it didn't make sense for us to make the trek out of the compound. The smoking workshop was not so much of a "workshop" but a quick 15 min. demonstration of woodchips, tabletop smoker, with a charcuterie board. It left much to be desired. The in-room shabu shabu and sukiyaki was delicious and the highlight of our stay. I do wish however, the vegetable pairings were different for the two meals but I understand that it's local ingredients. Eating on the balcony under the heated blanket was also the most unique experience of Hoshinoya. We also never got to see Mt. Fuji due to the weather.
Stayed 2 nights in Feb 2024

10/10 Excellent

Fengjing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Sutida

Stayed 2 nights in Dec 2023

10/10 Excellent

Jee Kwang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience at Hoshinoya, a resort that truly immerses you in relaxation. The view of Mount Fuji is nothing short of magnificent and majestic.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mathew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
10/10 experience. Beautiful hotel with amazing service. Highly recommend. If you stay here I suggest dining in. The hotel is a bit remote so best to make use of on site dining and their many activities.
Stayed 1 night in Oct 2023

8/10 Good

Lin

Traveled with family
Liked: Cleanliness, staff & service
Beautiful hotel, but was surprised that so many things were chargeable, wished that it came with some more affordable dining options, or at least transport to town made available.
Stayed 2 nights in Sep 2023

10/10 Excellent

Rabbit

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staffs and we had a super satisfied experience.
Stayed 2 nights in May 2023

10/10 Excellent

Hong

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best view and services
Stayed 3 nights in Apr 2023

10/10 Excellent

Laraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing view very friendly helpful staff loved my 3 days there in the forest
Stayed 2 nights in Apr 2023

10/10 Excellent

Stephanie

Stayed 2 nights in Mar 2023

10/10 Excellent

Ho Yi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything of the property, the Fuji view is absolutely amazing, staffs have been really helpful, we had a great time here

10/10 Excellent

LEA

Stayed 2 nights in Nov 2022

10/10 Excellent

Kanokwan

Stayed 3 nights in Nov 2022

10/10 Excellent

Mona, Tokyo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spectacular views of Mount Fuji from our room and the lovely balcony with a fireplace. Being in the forest and surrounded by nature was delightful. The service and staff were amazing.
Stayed 1 night in Nov 2020

10/10 Excellent

Elisa, Tokyo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay experience with the breathtaking view of Lake Kawaguchi and the magnificent Mt. Fuji from your room literally in and out. The room was tidy and spacious with the ceiling tall window and the comfortable terrace sofa. The staff and the service was very friendly, approachable yet has a first class detailed hospitality. The property was highly designed well on how you spend the time in both in the room and in the woods by the nature. Definitely recommend for any group if any age!!
Stayed 1 night in Oct 2020

10/10 Excellent

Zonghan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful experience!
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and absolutely good viewing Fuji mountain!
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mountain Fuji view was spectacular. It is something that has to be experienced, because words can’t really describe it. The facilities and stuff were excellent, and a 2 nights stay would be good enough to enjoy the place.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Zara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full view of Mount Fuji
Excellent hotel location that provides full view of Mount Fuji. Staff are friendly and helpful. Food is of good quality, especially the beef shabu shabu. Music performance in Cloud Terrace was enjoyable but wish it was longer.
Stayed 2 nights in Dec 2019

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Mira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an unforgettable sweets stay here!
We had an unforgettable sweets stay here! We felt happy enjoy with the warm and thoughtful services and the smiley face with all the staff. Especially the surprise cake and the flame photo for my birthday, it felts so sweet! And we do love such a beautiful resort and the fantastic Fuji view, it's a very harmony and great design, it makes we felt it was a perfect stay and we'd love to come back!
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort in glamping style. View from room is stunning, as well as other area in the hotel. Very photogenic and instagrammable.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel in Kawaguchiko! Highly recommended!
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was spectacular and the staff went out of their way to make sure we had a positive experience.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will stay here again next time
Unbelievable view!!! Lots of space to relax and enjoy nature. Bugs may get into your room. But it's glamping, so not a problem.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Wing seung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2019

10/10 Excellent

David, Hong Kong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and unique environment! Would be even better if the arrival instruction is clearer. (Late arrival in particular)
Stayed 1 night in Jul 2019

10/10 Excellent

August

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Gerassimos

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Excessively long check in procedure.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite it being cloudy and rainy during our entire stay and not being able to actually see Mt. Fuji, we had a fantastic time at Hoshinoya. It's truly a unique experience and worth every penny in my opinion. The facilities were top notch and staff couldn't have been more pleasant. The food, while definitely on the more expensive end, was very well prepared. I hope to come back someday to actually see Mt. Fuji!
Stayed 2 nights in Jun 2019

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place. Definitely an awesome glamping experience. Would go back again!
Stayed 2 nights in May 2019

10/10 Excellent

piaopiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Lauren, Melbourne, Australia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing night stay at Hoshinoya Fuji during our 2 week trip to Japan!!! We travelled from Hiroshima - taking the Shinkansen to Tokyo then Chuo Line to Ōtsuki and then the Fujiku Railway to Kawaguchi Station and a taxi to the hotel reception. We picked a backpack each (containing binoculars, water bottle, pillow, head torch and biscuits) and were driven to our cabin where we were provided with tea and an overview of the hotel services and facilities. We ordered the “Glamping Curry” for dinner which we ate on our balcony overlooking Fujikawaguchiko, and then the “Morning Box” for breakfast with clear views to Mt Fuji. We were worried when we arrived that we may not see Fuji because of the cloud cover but by the morning we had a clear unobstructed view (worth waking early!). The cabins are clean and modern. The staff were lovely and accommodating. There were a great number of complimentary activities (such as water colour painting and afternoon sweets) and others which were additional charges if you were so inclined (such as pizza making and canoeing). Lots of stairs but don’t let that deter you. Overall a memorable experience which was worth the extra $$$ for a night of luxury overlooking Mt Fuji. Arigatōgozaimashita Hoshinoya Fuji 🗻😊
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel with friendly & attentive staff. The view from my cabin is superb with Mount Fuji always in front of me.
Stayed 2 nights in May 2019

8/10 Good

Joanne

Liked: Cleanliness, property conditions & facilities
Some Problems
Quality was high but with the following exceptions: Bed not particularly comfortable Food choices not great Loads of staff but organization lacking Wifi problems
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Mitch

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience. Looking forward to trying out the other properties
Stayed 1 night in Apr 2019

10/10 Excellent

Wing Kan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must stay hotel
Wonderful place for glamping,nice staffs ,you can see Mount Fuji from the room anytime you want !
Stayed 3 nights in Apr 2019