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波多卡列塔飯店的評分

3 out of 5
波多卡列塔飯店
Alcalde Juan Evora Suarez s/n, Caleta de Fuste, Antigua, Fuerteventura

評論

7.0

不錯哦

10 分，有夠讚；146 則評論中有 25 則" "
8 分，不錯哦；146 則評論中有 57 則" "
6 分，一般般；146 則評論中有 36 則" "
4 分，不太好；146 則評論中有 12 則" "
2 分，很糟糕；146 則評論中有 16 則" "

7.0/10

整潔度

7.8/10

員工素質

6.8/10

設施服務

6.2/10

住宿環境和硬體

7.2/10

環保程度

評論

2/10 很糟糕

Aridane

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Me parece muy caro para un complejo tan pequeño y con pocas instalaciones, mal que a las 18:00 ya no se puedan bañar en la piscina y a las 20: 30 al parecer los niños molestan si juegan fuera del apartamento. No lo recomiendo a nadie.
於 2024 年 3 月住了 4 晚
Antoanela, Recepcion 於 2024年4月3日回覆
Estimado cliente,Le damos las gracias por sus comentarios y sugerencias sobre nuestro servicio, aunque sentimos profundamente que no haya quedado satisfecho con su estancia. Tomamos nota de sus quejas con el fin de poder mejorar nuestro servicio.Atentamente, Antoanela,Recepcion Puerto Caleta

8/10 不錯哦

Peter

喜歡：整潔度、員工素質和住宿環境和硬體
Personal freundlich. Poolbar gefällt. Appartement groß.
於 2024 年 3 月住了 2 晚
Aneta Front Desk 於 2024年3月28日回覆
Sehr geehrter Herr Peter, vielen Dank für Ihr freundliches Feedback. Es freut uns zu hören, dass Sie mit unserem Personal zufrieden waren und die Größe der Apartments sowie unsere Poolbar genossen haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße,

10/10 有夠讚

Elaine

喜歡：整潔度、員工素質和設施服務
Bit dated
於 2024 年 2 月住了 3 晚
Aneta Front Desk 於 2024年3月5日回覆
Dear Mrs.Elaine,Thank you for sharing your feedback about your recent stay at MP Hotels Apartamentos Puerto Caleta. We appreciate your honest assessment. We will take into account your comment about the property feeling a bit dated. Your feedback is valuable to us as we strive to continuously improve our facilities. Kind regards,

8/10 不錯哦

Jeffrey

喜歡：整潔度、員工素質和客房舒適度
於 2024 年 2 月住了 7 晚
Aneta Front Desk 於 2024年2月13日回覆
Dear Mr.Jeffrey, Thank you very much. We hope to see you again in close future, kind regards

6/10 一般般

Juan Miguel

情侶出遊
喜歡：員工素質
El personal muy correcto, amables,a la llegada estaba todo muy limpio,aunque en general las instalaciones están deterioradas,se podría mejorar
於 2024 年 1 月住了 3 晚
Aneta Front Desk 於 2024年2月1日回覆
Estimado Juan Miguel, agradecemos sus amables comentarios sobre nuestro personal. Lamentamos escuchar que nuestras instalaciones no cumplieron con sus expectativas. Tomamos nota de sus comentarios y los tendremos en cuenta para futuras mejoras. Apreciamos su retroalimentación y esperamos tener la oportunidad de recibirlo nuevamente en MP Hotels Apartamentos Puerto Caleta. Atentamente

10/10 有夠讚

Dimo Radoslavov

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had very enjoyable and relaxing stay in Puerto Caleta Hotel. The location was great on the main street near to the beach and all shops and restaurants around. Very close to the airport. Very friendly staff. Thank you.
於 2024 年 1 月住了 7 晚
Aneta Front Desk 於 2024年1月23日回覆
Dear Mr.Dimo,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 不錯哦

Maurice

Nice apartment; local bars close quite early
We had a nice quiet apartment with a huge balcony which was good for sunbathing. The stairs made carrying large or heavy things a bit awkward but it didn.t cause any real problems. The local bars mostly shut around 01:00 but we could have a late drink on the balcony after that.
於 2023 年 11 月住了 8 晚
Aneta Front Desk 於 2024年1月23日回覆
Dear Maurice,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 不錯哦

Ih

親子旅遊
喜歡：整潔度和員工素質
於 2024 年 1 月住了 3 晚
Aneta Front Desk 於 2024年1月16日回覆
Dear Ih,Thank you for your feedback. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 一般般

Alan

家庭旅遊
喜歡：整潔度和員工素質
Room was very good size, location is fairly central and easy walk to restaurants and shops. Hairdryer available but you have to rent it. Safe is free. Pool area lets the place down.
於 2023 年 12 月住了 4 晚
Aneta Front Desk 於 2024年1月16日回覆
Dear Alan,Thank you for your review. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 不錯哦

Mireille

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 7 晚
Aneta Front Desk 於 2024年1月16日回覆
Dear Mireille,Thank you for your feedback. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 不錯哦

Brian

情侶出遊
喜歡：員工素質和設施服務
於 2023 年 12 月住了 3 晚
Aneta front Desk 於 2023年12月27日回覆
Dear Mr Brian, thank you very much for your feedback. Hope to see you again on your next visit on the island,kind regards

4/10 不太好

Christopher

喜歡：整潔度和客房舒適度
不喜歡：住宿環境和硬體
Overpriced and In need of modernising
Stayed here 5 years ago and nothing has changed, rooms very basic, have to hire kettle and toaster which are basic needs, beds were comfy. Shower door was dodgy, the tray filled up every time you had a shower to the point it overflowed, reported twice and twice came out to look at it but didn't fix it. Good location but has building work behind it making relaxing around the pool hard, overpriced in my opinion as lots around more modern similar price.
於 2023 年 11 月住了 7 晚
MIguel 於 2023年11月20日回覆
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Miguel, reception.

8/10 不錯哦

RAY

情侶出遊
喜歡：整潔度和員工素質
Location is perfect Disappointed that kettle toaster and hairdryer all had to be paid for in a self catering facility. Surely these should be standard equipment ?
於 2023 年 11 月住了 3 晚
olga 於 2023年11月15日回覆
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Olga Reception

4/10 不太好

Veselin

不喜歡：整潔度和設施服務
Do not pay for this rundown complex acomodation! Everything inside needs reparation or replacement. Floor tiles got loose, shower cabine had cracked base, bed matresses was stained all over, etc. Bugs everywhere ...
於 2023 年 9 月住了 10 晚
Aneta front Desk 於 2023年10月30日回覆
Dear Mr.Vaselin,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve.Sinceraly ,

10/10 有夠讚

Mark

喜歡：整潔度、員工素質和客房舒適度
於 2023 年 10 月住了 8 晚
Aneta Front Desk 於 2023年10月30日回覆
Dear Mark, Thank you for a great rating.We hope to see you in close future, kind regards

6/10 一般般

Raquel

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Calidad precio está bien
於 2023 年 9 月住了 3 晚
Reception 於 2023年10月4日回覆
Estimada Raquel,Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel.Atentamente,Olga Recepcion

2/10 很糟糕

BRIZEIDA MARIA

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
El alojamiento era horrible, no había ventilación ninguna, muchísimo olor a humedad, yo soy asmática y no podía pasar la noche allí, nada mas ver el apartamento fui a recepción a solicitar que me devolvieran el dinero, prefería quedarme en el coche que quedarme allí. La recepcionista me entendió y hablamos con el director y no nos puso pegas para la devolución del pago realizado No lo recomiendo para nada, nada que ver con las fotos que ponen en la página
於 2023 年 9 月住了 3 晚
Reception 於 2023年9月8日回覆
Estimado Huésped,Muchas gracias por dedicar el tiempo a compartir su opinión con nosotros. Nos hubiera gustado que tuviera una mejor experiencia en nuestro hotel y es por ello que tomamos nota para mejorar los puntos que no fueron de su agrado.Día a día nos esforzamos en ofrecer una experiencia excepcional a nuestros clientes y es evidente que esta vez no pudimos alcanzar nuestro objetivo. Le agradeceríamos que nos diera otra oportunidad y puede estar seguro que trataremos de hacer todo lo posible para que tenga una excelente experiencia en nuestro hotel de la cual muchos huéspedes ya han tenido la ocasión de disfrutar.Atentamente,Olga Recepcion

6/10 一般般

Natalia

於 2023 年 6 月住了 2 晚
Aneta Front Office Manager 於 2023年7月31日回覆
Estimada Natalia, gracias por dejar su puntuacion en Expedia , saludos

6/10 一般般

Sara del Pilar Hernández Peña

喜歡：員工素質
不喜歡：住宿環境和硬體
於 2023 年 6 月住了 2 晚
Reception 於 2023年7月5日回覆
Apreciado cliente,muchas gracias por el tiempo que ha dedicado a su comentario. Estamos muy agradecidos con sus comentarios, ya que nos motivan mucho. Intentamos dar el máximo servicio para asegurar que la estancia en nuestro hotel sea agradable.Nos alegra muchísimo que haya disfrutado de su estancía con nosotros y esperamos volver a verle en su próximo viaje a Fuerteventura.Un saludo,Antoanela, Recepcion

8/10 不錯哦

Charlotte

於 2023 年 5 月住了 3 晚
Reception 於 2023年5月28日回覆
Dear Client,Thank You for taking your time in leaving a message. We are very grateful for your comments, its good motivation. Our mission is to give you the best service possible so we can make sure your stay at our hotel is as pleasant as possible.We are very glad you enjoyed your stay with us we hope to see you again in your next trip to Fuerteventura.Kind Regards,Antoanela, Reception

10/10 有夠讚

Joanne

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 3 晚
Aneta Front Office Manager 於 2023年5月9日回覆
Dear Joanne, thank you for a great rating. We are happy you have a nice time here in Puerto Caleta and we are looking forward to see you again , kind regards

6/10 一般般

Phill

喜歡：整潔度和員工素質
Stayed here for 3 night's. If you're looking for a clean, cheap place to stay that very close to all amenities then this is the place. As long you're expectation aint to high ascthe price reflects the basic condition of the apartments.
於 2023 年 3 月住了 3 晚
Aneta Front Office Manager 於 2023年3月28日回覆
Dear Phill,Thank You for taking your time to write a review.We hope to see you again in your next trip to Fuerteventura.Kind regards,

8/10 不錯哦

Pascal

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 3 晚
Aneta Front Office Manager 於 2023年3月28日回覆
Dear Pascal, Thank you very much for a great reting. We are looking forward to see you in your next visit on the island,kind regards,

10/10 有夠讚

Katarzyna

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Pracownicy ktorzy tam pracuja,swietna atmosfera,hotel bardzo czysty ,zaraz obok dino i 500 m plaza,naprawde godny polecenia
於 2023 年 3 月住了 4 晚
Aneta Front Office Manager 於 2023年3月13日回覆
Droga Pani Kasiu,.Dziekujemy za tak bardzo pozytywna pana opinie, jest ona dla nas bardzo wazna.Cieszymy sie ze pobyt w naszym Hotelu byl udany, ze zabrali pañstwo mile wspomnienia do domu i mamy nadzieje ze kiedys jeszcze raz nas pañstwo odwiedza.Bardzo dziekujemy w imieniu calego personalu Puerto Caleta.Zyczymy wszystkiego najlepszego i do szybkiego zobaczenia.z pozdrowieniami,

8/10 不錯哦

Paul

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Great location, lovely pool, poor apartment
The apartment is in a perfect location. The pool area is really nice. Lots of sunbeds and reasonably priced pool bar. All the staff were friendly. However, our room 38 absolutely stunk of cigarette smoke. We bought a candle and kept the windows open but it was ingrained into the fabric. The apartment definitely needs some upgrading. No hairdryer either. Id stay again but check out my room before agreeing to it.
於 2023 年 3 月住了 3 晚
Aneta Front Office Manager 於 2023年3月7日回覆
Dear Paul,Thank you for your comments. We have made note of your suggestions and we would like to thank you for them, they will help us better our services.We are happy that you have enjoyed your stay and we hope to see you next time,Kind regards

8/10 不錯哦

Jean-Bernard

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Bon accueil, hôtel bien situé près de la plage et du centre commercial, commerces à proximité
於 2023 年 1 月住了 10 晚
Aneta Front Office Manager 於 2023年2月13日回覆
Monsieur Jean-Bernadr,Merci beaucoup por ces bon mots et ce boone note. Nous esperons que vous reviendrez bientot. Cordialment

8/10 不錯哦

真實旅客

喜歡：員工素質
In need of an upgrade but value for money
For the price we paid for 11 nights over New Year of just over £750 I would say these apartments are good value. The staff from reception to on site pool bar cleaning and maintenance staff all work extremely hard. The apartments are however very dated and you need to pay to hire a kettle or toaster. There is a microwave provided but for me I’d rather have had kettle and toaster provided. However there is only one plug in the kitchen area so you can’t boil the kettle while putting on toast. The bathroom really needs a facelift with cracked tiles and the shower head was not really suitable. The towels provided could also do with an upgrade as very hard and thin. The cleaning staff do a fantastic job giving that they are keeping clean old shabby and in some instances broken tiles. The grounds are immaculately kept however the entrance to the apartments and the reception area have a very unkempt appearance. The pool area is quite crowded and some sun loungers need replaced. I would suggest some time could be taken from groundskeeping to address some of these issues. All in all you get what you pay for we wouldn’t stay again but got what we expected.
於 2022 年 12 月住了 11 晚
Aneta Front Office Manager 於 2023年1月10日回覆
Dear Guest, Thank you for choosing Puerto Caleta Apartments for your recent stay in Fuerteventura and for taking your time writing a review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aneta Front desk manager

10/10 有夠讚

jane

於 2022 年 11 月住了 4 晚
Aneta Front Office Manager 於 2022年12月19日回覆
ood morning Mrs Jane. Thank you for your feedback. We are happy to know that you had a good holidays in Puerto Caleta Apartments. We are looking forward to see you again in next year, kind regards,

8/10 不錯哦

Peter

家庭旅遊
喜歡：整潔度
於 2020 年 9 月住了 1 晚

2/10 很糟糕

Francesco，Roma

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Scarafaggi all'interno di tutti gli appartamentini. TUTTI! Inoltre mobilia vecchia e fatisciente. Qualità cibo ristorante pessima. Mi è stato detto che i soci non vogliono spendere soldi per migliorare la struttura.
於 2020 年 8 月住了 13 晚

2/10 很糟糕

Javier

不喜歡：客房舒適度
Muy mala experiencia
Muchas cucarachas, en media hora dentro de la habitación ví 4. Lo mejor la atención de la recepcionista, muy empatica y amable me busco otra opción sin dudarlo
於 2020 年 7 月住了 4 晚

6/10 一般般

真實旅客

家庭旅遊
Muy básico. El complejo parece que es de finales de la década 1960. Lo único a favor es que está muy céntrico.
於 2020 年 3 月住了 7 晚

8/10 不錯哦

Palle

團體旅遊
喜歡：整潔度、員工素質和客房舒適度
Hotellet er udemærket til prisen. Men af ældre dato og kunne trænge til lidt fornyelse
於 2020 年 3 月住了 7 晚

6/10 一般般

真實旅客

家庭旅遊
喜歡：員工素質和設施服務
Posizione centrale e ottima per girare l'isola. Pulizia e condizioni un po' scarse
於 2020 年 2 月住了 7 晚

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Buona posizione. Accoglienza cordiale. Buona manutenzione della struttura
於 2020 年 1 月住了 4 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和設施服務
Hyvä Perus bungalow kaikkine palveluineen. Voisi viihtyä pitempäänkin.
於 2020 年 1 月住了 1 晚

8/10 不錯哦

Edouard

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location and facilities
於 2020 年 1 月住了 3 晚

2/10 很糟糕

LUCIO

家庭旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
DA EVITARE!!!!
appartamento sporco, vecchio e puzzolente... obsoleto e se avete dei figli è assolutamente da evitare!!
於 2019 年 12 月住了 3 晚
Tania- Assistant General Manager 於 2019年12月13日回覆
Dear Lucio, We regret not having met your expectations. Regards

8/10 不錯哦

Elisabeth

喜歡：整潔度、員工素質和客房舒適度
A nice and quiet hotel, the cleaning was excellent, the beds were hard but not uncomfortable, we had a large terrace shared with another room
於 2019 年 11 月住了 7 晚
Tania- Assistant General Manager 於 2019年12月13日回覆
Dear Elizabeth, Thank you very much for your score and comments. We hope see you soon! Best regards,

8/10 不錯哦

David

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Great location but in need of renovation
Superb location, apartments very spacious but in need of renovation. You have to hire kettle and toaster which I think should be provided
於 2019 年 11 月住了 14 晚
Tania- Assistant General Manager 於 2019年12月13日回覆
Dear David, Thank you for your comments and score. See you soon! Best regards,

8/10 不錯哦

Per Gustaf

喜歡：員工素質和客房舒適度
於 2019 年 11 月住了 7 晚
Tania- Assistant General Manager 於 2019年12月13日回覆
Thank you for your score!

6/10 一般般

真實旅客

家庭旅遊
Internet pas dispo dans les chambres. Toutes les chambres ne donnent pas sur la piscine mais sur la rue. Beaucoup moins charmant.
於 2019 年 11 月住了 3 晚

8/10 不錯哦

Jytte Riber

喜歡：整潔度和員工素質
於 2019 年 11 月住了 7 晚
Tania 於 2019年11月23日回覆
Dear Jytte, Thank you for your score and comments. We hope see you soon! Best regards,

8/10 不錯哦

Thierry

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hôtel correct pour le prix En plein centre de caleta de fiesta Restos boutiques ..,,
於 2019 年 10 月住了 7 晚

8/10 不錯哦

Roberta

於 2019 年 10 月住了 7 晚

2/10 很糟糕

真實旅客

不喜歡：整潔度、設施服務和住宿環境和硬體
於 2019 年 9 月住了 8 晚
Tania- Assistant General Manager 於 2019年10月14日回覆
Dear guest, We regret not having met your expectations. Kind regards,

6/10 一般般

真實旅客

喜歡：整潔度和員工素質
We stayed for 1 night.It was clean but probably wouldn't stay for whole of my holiday. Property needs updating. Our room was very close to a busy street ( I mean you walk out from the room straight on the pavement) so difficult to sleep.
於 2019 年 9 月住了 1 晚
Tania- Assistant General Manager 於 2019年10月5日回覆
Dear guest, Thank you for your score and your comment. We regret not having met your expectations. Kind regards,

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度和設施服務
Per il numero di camere presenti mi aspettavo una piscina più grande. Comunque noi abbiamo sfruttato l’appartamento solo per dormire e cucinare e nel complesso ci siamo trovati bene. Le televisioni sarebbero più comode nelle camere da letto e le porte sarebbe carino che si chiudessero agevolmente senza troppo rumore di sfregamento per chi volesse tornare tardi la sera senza svegliare tutti.
於 2019 年 9 月住了 12 晚

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 9 月住了 7 晚
Tania- Assistant General Manager 於 2019年9月23日回覆
Dear Anonymous, We sincerely regret not having met your expectations. Kind regards, Tania- Assistant General Manager

6/10 一般般

真實旅客

I liked location but certainly did not expect to have to pay for kettle, toasters, hairdryers etc etc in a SELF-CATERING apartment - shocking !!
於 2019 年 9 月住了 7 晚
The Management 於 2019年9月23日回覆
Dear Aonymous, Thank you for your comment and for your score. As you can see in all websites, kettle, toastr, hairdryers and tv are with extra costs, because we are 2 keys and not 2 stars. Kind regards, The Management